I understand your frustration that our neighbors were doing some noisy renovations during your stay. However, this does not mean that you can embellish the facts. 1. When you complained about the noise, I didn't mind refunding your money, but you didn't move anywhere. Although your rental lasted about a month. This means that in general you liked the place and did not find a better option. 2. Mosquito nets are intact on all windows, there is a slight damage at the bottom of the balcony door net, which arose after guests with pets. But it is small and does not affect the protection against insects. 3. I don't know what kind of holes in the ceiling you are talking about, but they don't exist. 4. The description of the apartment tells that the air conditioning is only in the master bedroom. Also, all rooms are equipped with ceiling fans (I don’t know why you bought a fan and whether it really was, but apparently you took it with you on the plane). In addition, during your stay in the Dominican Republic, it was quite cold (especially at night). When we came to you to replace the microwave, the fans were not even turned on, there was enough sea breeze. Now we are installing air conditioning in the second bedroom, as we prepare the apartment for the summer. 5. The apartment has 3! toilets, one of which had a slight malfunction. The plumber came within 15 minutes and fixed the situation as best he could at the moment. In the end, all the inconvenience was that you had to press the shutter button one additional time. 6. Additional cleaning was not provided for under the terms of the rental, as well as the washing of bed linen. The apartment is equipped with a washer and dryer, as well as washing powder and rinse aid. 7. I don't even know how to comment the broom, mop. The apartment has all the standard things for cleaning, as well as sponges, household rags and cleaning products. 8. You were provided with two hand towels and 8 large towels. We could not imagine that this is not enough for two people. 9. There was also one standard kitchen towel and a roll of paper towels (which is indicated in the description of the apartment). 10. After you reported that the microwave is not working, it was immediately replaced with a brand new one with apologies. For some reason you didn't mention this in your review. 11. You talk about dissatisfaction with daily fumigation, and at the same time about insects. I think it must be one of the two. 12. Internet speed is indicated in the description and is 7 Mbps. This is the best that the provider offers for the area. Once the speed dropped due to some providers problem, but it lasted no more than one day. 13. Your review is 100% contrary to the reviews of our other guests, including those who stayed not long before you.