Punta Negra Hotel Guide - Beach Hotels in Punta Negra, Punta de Mita

"Great hotel. Amazing food."

"I've been to this hotel many times and previously loved it, due to the location, but especially because of the service. This time, the entire feeling was different. The service was very poor. Staff were actually rude at times. Just one example- We waited in the Sports Bar for over an hour after ordering our food with the waiter telling us, the food would be coming out soon. After an hour, he finally admitted that the chef had just arrived, because they didn't actually open until 1:30pm? "

"El restaurante Japonés buenísimo. Todos los empleados muy muy amables, en especial Octavio, que apoya exclusivamente a quienea reservaron en Expedia. Es segunda hotel que vamos a ese hotel y esperamos haya una 3ra."

"Estuvo muy relajada la estancia, así como los alimentos y el servicio recibido por el staff, que nunca nos dejó con alguna mala sensación. Siempre es un placer volver al RIU."

"It was great, the little animals made from towels was a nice touch. The staff were terrific. The beach was beautiful, the massage was incredible and very reasonable. The activities were fun and"

"It was all great"

"Very kid friendly and exceptionally great to the kids. Rooms and staff are top notch and recommend to anyone. "

"Hotel que no cuenta con elevadores, me pareció que les hacía falta mucho personal, tanto para los restaurantes, como para los bares, la comida del bufete no estaba mal, pero tampoco estaba deliciosa, esperaba más opciones en los guisados, los restaurantes de las especialidades son buenos. Las piscinas estaban sucias, con espuma amarilla, noté esto, los 5 días que estuvimos hospedados. Por otro lado, en este hotel todos los días hay eventos, en un día nos tocó 2 bodas y sin personal...pues dejó mucho que desear en el servicio"

"We have a beach front view and the service was great. Room service was fast and all staff was attentive and respectful. Best Hard Rock I’ve ever stayed in."