Puntal do Pau da Bandeira

Breakfast was unreasonable, because of the total service

The staff were so friendly and helpful. They phoned to check we were happy with our room. Also they put our daughters’ room next to ours - as we booked late I was not sure they could or would remember. It’s a very quiet hotel considering it’s near the centre. The area is a bit shabby in parts but it has some lovely cafes and independent shops which is the vibe we wanted. The room was very stylish and comfortable. We had all we needed apart from a kettle (not a necessity and we could get hot water downstairs). The bed was comfy and the bathroom clean and modern. We couldn’t fault it really. The breakfast was great value and the hotel is good value for money. Would definitely recommend.

Diana Monteiro really went above & beyond by making our hotel room a priority for cleaning to check-in early. I literally booked the hotel same day arrival into Porto. She even wished me a happy birthday and arranged a very thoughtful note and brownies wishing me happy birthday. The hotel was always so clean, smelled nice, safe, quiet, unbeatable location to shopping, cafes, restaurants, all staff so friendly. Loved the pool!