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Hotel El Refugio

3.0 star property

Choose dates to view prices

Located close to Pena de Bernal, Hotel El Refugio provides a coffee shop/cafe, dry cleaning/laundry services and a restaurant. Stay connected with free WiFi in public areas.

Reviews

2.0 out of 10

Popular amenities

  • Restaurant
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is €82
includes taxes & fees
22 May - 23 May

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About this property

Hotel El Refugio

  • Hotel near Pena de Bernal
  • At Hotel El Refugio , you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a restaurant. Guests can connect to free WiFi in public areas.
  • Additional perks include:
    • A TV in reception, tour/ticket information and smoke-free property
    • A 24-hour front desk, concierge services and a water dispenser
  • Room features
  • All guest rooms at Hotel El Refugio offer amenities, such as free Internet.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Hotel El Refugio pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel El Refugio ?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel El Refugio on 22 May 2026 start from €82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel El Refugio ?

Check-in start time: 2:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hotel El Refugio ?

Checkout is at noon.

Where is Hotel El Refugio located?

Located in the heart of Ezequiel Montes, this hotel is within 1 mi (2 km) of Museo del Dulce and Pena de Bernal. Finca Sala Vivé by Freixenet México and Freixenet México are also within 6 miles (10 km).

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Reviews

Reviews

2.0

6.0

Cleanliness

6.0

Amenities

2.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

RAFAEL ALEJANDRO

Disliked: Staff & service
Reservé una habitación por una noche en este hotel y mi experiencia no fue buena. Al llegar, noté un fuerte ruido proveniente de un negocio cercano llamado Lapa Lapa, pero no le di mucha importancia, pensando que sería solo por la tarde. Sin embargo, el ruido continuó hasta la 1 o 2 de la mañana, haciendo imposible dormir. No lo recomiendo para familias con niños o personas que busquen descansar temprano. Las habitaciones son sencillas, con camas duras y un baño limpio pero muy básico. Al recorrer el pueblo, me di cuenta de que hay otros hoteles con mejor calidad y al mismo precio. Mi consejo es llegar y comparar antes de reservar, ya que este no cumple con las expectativas. Otro punto negativo fue el servicio: el personal parecía más interesado en rentar Razers (¿cuatrimotos?) que en atender el hotel adecuadamente. La falta de atención y el ruido constante hacen que no valga la pena elegir este lugar. Busquen otras opciones antes de decidirse por este.
Stayed 1 night in Apr 2025