Raamsdonk Holidays

Room was large, however i felt like it could have been cleaned a little more thoroughly.

You get out in an entrance to a square. When you walk into the square there are 6 white building all looking the same. You can not see a hotel name or sign anywhere. We were accosted crossing f the square and a gold chain was tore off my neck. And I still don’t know where the lobby was. We had to retreat and phone for an escort.

Great place to stay in a great part of Amsterdam. Staff was very friendly and helpful. You can walk to everything. It’s right on a beautiful canal. The room was a pretty good size with very comfortable beds. Everything was clean. We loved it.

The location of the property was great with all sorts of amenities and entertainment within walking distance. The check-in was a less than memorable process. During the check in the cleck took a call, which sounded like a personal call, and just left us standing. Then she asked if I wanted to set up my credit information for the property deposit and I said yes. She barely started the process and then decided to dismiss us and said we could do it later when the suite was ready for checking. Minutes later she emailed me the credit deposit form to complete. It felt like she just wasn't interested in doing it. When got to the suite we discovered bugs in the bath tub, towels that smelled mildewy, dishwasher had a very off putting, and hair dryer was so sticky we were unable to clean it off. House keeping is every 3 days which is fine. However we were told of we needed any extra things dropped off to either call or email the reception. I called and asked that house keeping leave extra coffee when they came as we only had 6 when we arrived and ran out because they actually did not come until the 4th day. When they did come they left 4 pods 2 less than what we initially started with. If house keeping comes every 3 days, supposedly, and 2 people are staying in the suite you would need a minimum of 6 pods for each person to have one cup of coffee a day. We gave up and bought instant coffee instead only to discover the kettle provided in the suite was in a unusable state.

I loved the location of the property and the ease of checking in. It would be good to have a full length mirror in a position in the room where you can see the entire body to help getting dressed. The current mirrors are placed in a part of the room where you can not see yourself. Also, the key card access point is hard to find when entering the room due to complete darkness. A small fluorescent light would help. There were spider webs in multiple locations around the room including the bathroom above the towel rack.