Raiba Hotels

"Nice staff, clean everything, good breakfast"

"The staff and manager were very accommodating and gracious. We enjoyed our 8 night stay in our room which was spacious and nicely appointed. The ski shuttle bus was consistently on time, and the hotel is in a great, quiet location. Buffet breakfast was also delicious. Will return next time skiing in Niseko. "

"I normally do not get involved in reading my stays. The stay here was excellent accommodations were spotless and the staff bend over backwards to help at every turn. It’s a expensive location but well worth every penny."

"Staff is amazing. Food was fantastic and fresh. Everywhere was clean. I added a 90 min massage and would do again. Onsen was beautiful and peaceful. I will be booking here again. "

"Staff was incredibly helpful and answered any questions I had. They went above and beyond to make my stay a smooth and easy process. Would come back again!"

"Comfortable room. Friendly staff. "

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "

"Bunks/rooms were bigger than expected, clean, secure, plenty of storage. Great community, good restaurant (slightly pricey, but with top 5 best bacon cheeseburger ever, and I know cheeseburgers well). Breakfast was very good and plenty of cals for hard skiing. Friendly staff. Other walkable izakaya and onsen nearby, you can crawl to Moiwa, or take bus/walk to Niseko United. Gate access between the 2 takes some experience. I'll be back."