Ramsgate Holidays

We have stayed a few times at the Mariners, mostly i love the place and nice staff. Only thing i could faukt on this trip was a glitch in my booking , i somehow ended up with a twin room, instead of my usual Queen room. On the Expedia site, i hated the twin room, i contacted customer care for Expedia and they contacted Mariners, after i was told by the hotel they are booked up till January and cant change it, we were put in a family room on level 3 it was lovely for 2 of the 5 nights. 1 air-conditioner wasnt working , and the other was hard to operate, no ceiling fan, but had microwave, cutlery, plates , bowls etc and a hotplate. We still couldnt get a better room after the 2 days, the twin which they turned into a king bed, had no microwave, we couldnt heat up food, and it was noisy and no private balcony , anyone could walk up to oyr window and glass door if it was unlocked. The mattress gave me back aches and was low , so getting in and out of bed hurt my left knee, which i injured at work last year. So yes half my stay was great and other was disappointing

The staff were friendly, helpful and polite. Just the rooms and general facilities were dowdy and/or broken

Great stay would recommend to anyone

Room was clean and tidy and in a handy location to train and tram

Parking was easy and safe. Staff very friendly and helpful. The location was great with shops across the road.