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Reviews of Hellishólar Hótel Eyjafjallajökull

3 out of 5
Hellishólar Hótel Eyjafjallajökull
Hellishólar, Fljótshlíð, Rangárþing eystra

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 145 reviews" "
Rating 8 - Good. 58 out of 145 reviews" "
Rating 6 - Okay. 18 out of 145 reviews" "
Rating 4 - Poor. 5 out of 145 reviews" "
Rating 2 - Terrible. 3 out of 145 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tarren

Stayed 1 night in Oct 2023
Response from Vidir on 2 Nov 2023
Thank you for staying with us

4/10 Poor

Nathaniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Headline: fine for a night, not more. Its a quaint horse farm by the volcanic ridge, but the term "hótel" is misleading - its a nice hostel, not a hotel. The bathrooms are laeger than the rooms in the guest houses, I cant speak to the cottages. Note, there is no cold storage on site. The beds were very, very small (and I am 5' 3"). The room was nice but mildewy and a bit cold. The staff kept is pretty clean otherwise. I had to bother the front desk several times about how to check in, but they were accommodating, although their duties were split between on-site restaurant and hostle, so it was hard to find people. Basically it was fine for 1 night, more than that and your back would hurt. The scenery by thr farm was beautiful. I was here in high summer, in winter i imagine this place would be very uncomfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway from city living.
Thank you for the excellent breakfasr variety, Nice country setting and new room atmosphere. Quiet area away from the highway. Close to the Westman Islands ferry terminal.
Stayed 1 night in Jun 2023

8/10 Good

Siddharth

Travelled with group
Liked: Cleanliness, staff & service
Property was very well maintained. Did expect from the web site look. Nicely renowated rooms with heaters.
Stayed 1 night in Jun 2023

10/10 Excellent

RAUL, Paramus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and modern
Stayed 1 night in Jun 2023

10/10 Excellent

PEGGY

Stayed 1 night in Jun 2023

10/10 Excellent

Kanst

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in December when no one was here. Rooms were clean and bathroom were very nice. At a price I paid I would be coming back here again.
Response from Vidir on 16 Jan 2023
Thank you

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel room. Breakfast was great! Recommend Hygge for dinner. Delicious meals! Everything was cozy.
Stayed 1 night in Oct 2021

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room - the mattresses were extra comfy! The staff was friendly, and breakfast was included.
Stayed 1 night in Oct 2021

8/10 Good

Daníel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, clean hotel with very gppd breakfast.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet country hotel
Nice hotel with very clean rooms and a great breakfast (omelets included). The site was very quiet. Not a huge problem, but an FYI that the name on the registration building is different than the hotel, so we circled the parking area once. Plenty of space to park and easy to find off a clearly marked road. The bathroom was large and very clean and the "black out" curtains made the room dark enough to sleep comfortably.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Nice and simple clean stay. Big bathroom.
Stayed 1 night in Jul 2021

8/10 Good

ITAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple stay
Pretty good. Weird shower.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Souless place
I choose the option of paying at the hotel because I wanted to pay in Euros (they charge in this currency). A few days before the stay, I got charged in my USD card. I called and the person I spoke to said the rule is to charge 7 days in advance and that's done everywhere in Iceland. That's not true. The rest of hotels I chose to pay at the hotel charged me when I did the check in. "Thanks" to that charge, I had to pay extra because of the conversion rate. The day we got at the hotel, the parking lot was completely covered in snow and we had to park further away. The hotel was almost empty and reception and the restaurant were closed so not even the option of having dinner there. Our room was correct and clean but the decor was quite dated. It seemed that they didn't care much about the guests' happiness because they only had a few rooms booked. Will never come back.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the location, and the informality. Disliked that at 8am the chef hasn't turned up, and we had to leave having not had breakfast as a result
Stayed 1 night in May 2019
Response from Vidir on 12 Jun 2019
Sorry about this, but thank you for comming to us

10/10 Excellent

Abhishek, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to be in the country side and explore things close by. Staff was great. The person (forgot his name) in the reception/kitchen in the evenings is really helpful and cooks great too. Man with many talent.
Stayed 1 night in Mar 2019
Response from Óli on 22 May 2019
Thanks

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Book it online, when i arrived, it showed that it is close for few month which i need to find another hotel during the night
Stayed 1 night in Jan 2019
Response from Vidir Johannsson mananger on 12 Jan 2019
This is not right. Your key was in box front of resturant with you name on. You came very late so we put key outsite in box and also a pone number you can call if you neet anything. Hotel is open all year

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It's very clean, and staff is very helpful. Nice location to look-out for Aurora if weather and solar storm permits.
Stayed 1 night in Oct 2018
Response from Vidir Johannsson mananger on 10 Jan 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Vidir on 25 Dec 2018
Thank you

8/10 Good

Rio, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room has basic facilities, though the bathroom is not that friendly to drain water. But the restaurant has great view.
Stayed 1 night in Oct 2018
Response from Vidir on 25 Dec 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen staff was amazing. The Chef was experienced and detailed in answering the dishes. While meals are generally expensive in Iceland, the meals here are tasty and worth the price. Cheaper and taste better than what I had in Hali County. Also the people there are welcoming. The receptionist even gave a drink recipe on a curing my cough.
Stayed 3 nights in Sep 2018

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The accomodations are good and clean. Check in was great - lovely man at the front. desk. You can drive right up to the front door where the rooms are. I only put comfort level at ok because the single beds are very small. We almost rolled off a number of times dueing the night.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

CHANDRESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth it
evrything was wonderful TV did not work in the room
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel provided free upgrade to cottage due to guest room maintenance issue. However, the cottage we got has no towels and room phone. The breakfast is great!
Stayed 1 night in Sep 2018

10/10 Excellent

magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
small town
Stayed 1 night in Sep 2018

8/10 Good

Keith

Perfect overnight stop
Overnight stop only was clean new room good breakfast
Stayed 1 night in Sep 2018

8/10 Good

Caren

All good
room is clean and neat with basic amenities. only downside was hot tubs were out of service
Stayed 1 night in Sep 2018

8/10 Good

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.. the room is large and comfort with large bathroom.. good hot shower.. also there's kettle and instant coffee and tea in the room.. very good breakfast..
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms, good value for money.
Nice hotel, small rooms but good equipped and in a very good shape. Fantastic location!
Stayed 1 night in Jul 2018

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great farm hotel!
Great farm hotel! There were stunning waterfalls nearby. I wish I've spent more days there.
Stayed 1 night in Jun 2018
Response from Zsófi on 12 Jun 2018
Thank you! :)

10/10 Excellent

Jaeho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Zsófi on 6 Jun 2018
Thank you! :)

10/10 Excellent

Vad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place clean and new..... . . . . . . . . . . . . .
Stayed 1 night in May 2018
Response from Zsófi on 6 Jun 2018
Thank you! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, I'd stay here again
Pretty good spot. Only complaint was the breakfast kicks off a bit late at 8am, but only minor, and the bar is not always open for food. Its a 10km drive into town which has some nice places to eat. The building was new, the room was exceptionally clean and tidy, and staff were helpful and friendly.
Stayed 1 night in May 2018
Response from Zsófi on 26 Sept 2018
Thank you!

10/10 Excellent

Trappybird, Southend on sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay for dinner
We did a night in the cabins here and a night in the hotel. Both were great. The cabins are warm and cosy, the hotel more luxurious. The views are fantastic and though we didn't see the Northern lights we did see a beautiful sunrise. Eat in the restaurant if you can. Gorgeous cod with salsa and potatoes. Everyone is friendly and helpful
Stayed 1 night in Feb 2018
Response from Agnieszka on 28 Feb 2018
Thank you for the review. We appreciate your feedback!

8/10 Good

Sarah, Jersey City, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rough Check-in but Excellent Service
Cute, clean hotel in remote area of Iceland. We got in around 8 PM and fair warning: the drive was NOT easy. GPS could not find location (although to be fair, it couldn't find almost anything). It was snowing incredibly hard (November means darkness). When we checked-in, the woman at reception could not have been nicer. We actually got lost on our way to the hotel (it was 20 feet away) but we couldn't see the parking lot bc it was snowing SO HARD. We got stuck in a ditch! Reception lady was unBELIEVABLY helpful and kind. She called a "farmer" immediately and he pulled us out in 30 mins in this terrible weather. For this reason alone, I would recommend this hotel. Side note, breakfast is included and wonderful.
Stayed 1 night in Nov 2017
Response from Agnieszka on 26 Dec 2017
Thank you for response, we appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed it
jeez I stayed in a different place every night so hard to remember. but I know I was happy...
Stayed 1 night in Sep 2017
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great place to wait for the northern lights -- large outdoor patio. Friendly staff, even allowed us to check out late. Room was clean.
Stayed 1 night in Sep 2017
Response from Agnieszka (Lobby) on 9 Sept 2017
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Kwok ping

Liked: Cleanliness
Stayed 1 night in Aug 2017
Thank you for staying with us.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2017
Thank you for staying with us.