Outdoor pool, an infinity pool, pool loungers
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Reviews of Laticastelli Country Relais

4 out of 5
Laticastelli Country Relais
Localita Laticastelli, Rapolano Terme, SI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 70 reviews" "
Rating 8 - Good. 20 out of 70 reviews" "
Rating 6 - Okay. 3 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and the property is absolutely beautiful. 20 minutes easy drive from Siena. We hope to be back soon!
Stayed 1 night in Oct 2023

10/10 Excellent

arthur

Liked: Amenities
The best relaxing place for visiting Toscana. The breakfast was great, and the service exceeded the expectations.
Stayed 1 night in Aug 2023

8/10 Good

Andrew Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay. Good choice of rooms, lovely pool and view from the restaurant. The restaurant choices could have been better and the property needs some care such as a new bar by the pool and some new pool furniture. Overall a great stay in a quiet location, very convenient for travelling to all the major sights.
Stayed 8 nights in Jul 2023

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and property are great. Beautiful setting and close to different worth-visiting cities/sites. It was a pleasure to stay there and highly recommend it.
Stayed 3 nights in May 2023
Response from Eglantina on 10 May 2023
Dear AnaThank you very much. It was a pleasure welcoming you in our Borgo.We all hope to see you back soonBest greetings from all the staff

10/10 Excellent

Randall

Stayed 1 night in Apr 2023
Response from Eglantina on 8 May 2023
Dear guestsThank you very very much for your stay with us. We really hope to see you again very soonBest greetings from all the staffEglantina

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great views. I loved it
Stayed 4 nights in Oct 2021

8/10 Good

Jana, Schweiz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne Lage. Die Geräusche von der nahen Schnellstrasse etwas störend, aber nicht so schlimm. Im Zimmer haben wir nichts gehört. Wunderschöner Infinity-Pool mit traumhaften Ausblick. Leider sind die Liegestühle unbequem. Generell sind die Gartenmöbel nicht sehr bequem und abgenutzt. Die Zimmer sind sauber und geräumig. Das Personal ist top. Am Abend haben wir bei schöner Aussicht im Restaurant qualitativ gute und köstliche Mahlzeiten genossen. Die einzige wirklich grosse Enttäuschung war das Frühstück. Sehr kleine Auswahl an wirklich frischen und hausgemachten Produkten.
Stayed 3 nights in Sep 2020

6/10 Okay

Nestor, Buenos Aires

Travelled with partner
Disliked: Amenities
Son engañosa las fotografias de las hab. Que ofrecen. No dan la hab. Por lo cual uno abona El hotel es muy original, hermosa la piscina. Muy interesantes los planos que sugieren que pueblos de la Toscana son interesantes para visitar
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Excellent property with amazing views and exceptional food in the restaurant
Stayed 3 nights in Sep 2019
Response from Roberta on 28 Oct 2019
Dear Guest, thank you very much for your review we are really glad that you had a great stay with us, we hope to have you again as our guests! Warmest regards from Laticastelli

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is charming and the staff are welcoming. the bedroom was elegant and spacious, but it looked out on to a nearby superstrada, which meant there was no silence. the gravel-covered entry and exit roads are not suitable for street motorcycles or cars with low ground clearance.
Stayed 3 nights in Sep 2019
Response from Roberta on 28 Oct 2019
Dear guest, thank you for your review and for sharing your experience, warmest regards from Laticastelli!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excllent
Wedding at nearby hotel. Fantastic views and restaurant
Stayed 3 nights in Jun 2019
Response from Roberta on 23 Jun 2019
Dear Mr. Mark, Thank you very much for your review! Warmest regards from the Toscana!

10/10 Excellent

Chris, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of heaven
Absolute delight, beautiful hotel, wonderful staff, great cocktails and first class food. Loved every minute, thoroughly recommended.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, Relaxing
Just the stop we needed after running around Rome & Florence. Very relaxing. Fantastic pool area. Deliciosu food and wine. Clean comfortable room.

10/10 Excellent

Ian, sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we hoped for and more
A really great place to relax .The staff were very friendly and helpful, we had a beatifully restored room in the main building, all very clean. Breakfast and evening meal was lovely. Pool and views great.

8/10 Good

Cuncun, Miami, Fl

Liked: Cleanliness, staff & service, room comfort
Expected more
This is a very nice place to stay, the facilities are very pretty, the gardens, the views but we would have loved to be able to enjoy them more. We are not sure if it was because we were close to the end of the season or the rainy days or both, but the gardens, the outdoor sofas were not taking care of, were dirty, so actually you couldn't sit anywhere to just relax other than your room or the dining room. The room was big and comfortable and well kept. The staff members were welcoming and provided helpful information about the are. The breakfast was good and the restaurant at night was very good. If you are planning staying here consider coming by car, there are wonderful things and places to visit in the area, remember this is Italy and you will need a small car.

6/10 Okay

Luiz

Liked: Staff & service
Local bonito, mas não muito confortável
O local e bonito, mas o quarto que ficamos era muito antigo, algumas teias de aranha, móveis muito antigos e pouco confortável. O atendimento e bom, mas o café da manhã e fraco(esperava algo mais preparado lá, mas a maioria dos itens são iguais aos hotéis normais de grande redes.
Stayed 2 nights in Sep 2023

10/10 Excellent

maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Village medeval converti en hotel.
L’hôtel un peu plus isolé que je pensais avec un access par un chemin de terre mais une fois arrivé tout est parfait. Le restaurant est fantastique.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and staff
What a fantastic stay at this gorgeous place!! Their super friendly staff, the level of service, and the amazing views overlooking the sunset while having an aperitif, made this place even better!! Would recommend this place any day!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, openness, great restaurant
Stayed 2 nights in Aug 2023

10/10 Excellent

SERGIO DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Jean Louis

Stayed 2 nights in Jun 2023

8/10 Good

Sergio

Stayed 2 nights in Jun 2022

10/10 Excellent

daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ristorante
la location e bellissima, curatissima e un servizio davvero unico, la pecca è il ristorante, che ha un servizio eccellente, personale gentilissimo e molto attento, ma per quanti riguarda il menù misero e con poca scelta ma la nota dolente e che , pur mangiando cose normalissime ha dei prezzi come un ristorante in un attico nella migliore citta del mondo. ho cenato tutte e due le sere perchè comodo e in loco, vicino agli appartamenti, ma lo sconsiglio sia sui prezzi e sia se uno vuole degustare le specialità del luogo, con il costo di una cena cenavo 2 volte a qualsiasi migliore ristorante del luogo, come ci hanno anche detto altre persone che soggiornavano con noi.
Stayed 2 nights in Oct 2021

8/10 Good

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

ruggero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanze in relax
Incantevole e pittoresco borgo medioevale sulle colline senesi. Camera spaziosa e confortevole. Area piscina gradevole , pulita ed ordinata con magnifico panorama sulla zona circostante. Personale gentile e disponibile. Ristorante di buona qualità. Apprezzabile l'offerta di bevande gratuite nel frigobar. È un peccato che la camera non avesse un balcone o piccolo giardino per godere appieno del panorama, come segnalato in descrizione, ma solo finestre. In complesso un soggiorno molto gradevole e rilassante.
Stayed 7 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second time visiting Laticastelli and fell in love all over again. The infinity pool is amazing, with a beautiful view over te hills. The same with the restaurant, the view you get is priceless! We had a gorgeous suite, with a turkish bath in it! The only downside of our room was the noice. There is a room directly above the suite so every time someone walked around you heared it very clear. Nevertheless the staff was extremely helpful and friendly.
Stayed 7 nights in Aug 2020

10/10 Excellent

Melanie, Magstadt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gepflegte typisch toskanische Anlage. Ein traumhafter Infinity-Pool mit Blick auf die wunderschöne Landschaft. Waren leider nur 2 Übernachtungen dort, da nur noch 2 Nächte während unserer Reise in die Toskana frei waren. Jederzeit, gerne wieder !
Stayed 2 nights in Aug 2020

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo resort
Che dire....ottimo resort immerso in un piccolo borgo situato sopra una delle colline di Rapolano Terme, punto strategico per visitare tutta la provincia di Siena, a un passo da Firenze, Arezzo, Perugia e Cortona.Personale preparato e gentile, sempre disponibile a soddisfare le richieste. Meravigliosa la piscina a sfioro con panorama sulla valle, rilassante e molto romantica. Un'esperienza bellissima, consigliatissimo.
Stayed 7 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Ginevra

Disliked: Property conditions & facilities
tappa di rientro due notti
Le mie aspettative sono state deluse pensavo più confort soprattutto rispetto Al rapporto qualità PREZZO. TROPPO CARO MA NON ERA ESCLUSIVO COME MI ASPETTAVO la location della piscina era splendida
Stayed 2 nights in Aug 2020
Response from Eglantina R on 15 Aug 2020
Get.ma Sig.ra La ringrazio di aver passato con noi le due giornate e di aver apprezzato la nostra location e la piscina con vista infinita. Mi dispiace non abbia trovato l'esclusività che si aspettava. MI avrebbe fatto molto piacere aver saputo i dettagli durante il soggiorno almeno al momento del check out per poter vedere i margini di miglioramento. Avrei preferito mi parlasse al check out anche del comodino in legno rovinato dallo smalto per le unghie che abbiamo trovato in camera dopo la vostra partenza ma sono dettagli che cerchiamo di rimediare immediatamente. Il nostro Borgo ha tutte le camere con ingresso indipendente come la Sua camera, ampi spazi sia nel giardino, ristorante, piscina. Siamo sempre disponibili per parlare con i nostri ospiti e cercare di trovare le migliori soluzioni per ognuno. Le auguriamo ogni bene e buon ferragosto Cordialmente Eglantina

8/10 Good

Lais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã precisa melhorar
Tivemos uma boa experiência no hotel. Temos apenas alguns comentários. O café da manhã está muito aquém do nível do hotel. O colchão da cama era pouco confortável e as molas muito barulhentas.
Stayed 3 nights in Jul 2020

10/10 Excellent

Edoardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!
The stay was great, a very very special place. Service was also top of the class. The only downside was that the restaurant - which is managed separately from the hotel - does not quite meet the same standard as the resort.
Stayed 2 nights in Aug 2020
Response from Eglantina R on 8 Aug 2020
Dear Sir. Thank you very much for your stay and for your amazing words... Hoping to have the pleasure to see you again Best regards

10/10 Excellent

Federico, Cesena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un piccolo ma pregevole angolo di paradiso, quasi bloccato dal tempo. Nei pressi di Siena, a due passi dagli stabilimenti termali di Rapolano Terme, si trova questo piccolo borgo medioevale, finemente ristrutturato ed adibito a relais. Una sensazione unica, come quella di tornare indietro nel tempo. Oltre alla privacy (una stradina sterrata di accesso in mezzo al bosco, ed una per scendere) il borgo offre un ampio parcheggio, una piscina a sfioro con vista panoramica su una vallata e sulle colline senesi circostanti, un ristorante (dove viene servita la colazione, unico punto migliorabile del nostro soggiorno), un giardino comune, immerso anch’esso nel verde da poter utilizzare per leggere, fare due chiacchiere o semplicemente riposare. Vale la pena passare almeno una notte. Gestione citata in ogni dettaglio. Compresa una bottiglia di vino in omaggio ed il frigobar pieno a disposizione gratuita. Fantastico!
Stayed 1 night in Aug 2020
Response from Eglantina R on 7 Aug 2020
Gent.mo Grazie mille della splendida e dettagliata recensione. Vi aspettiamo molto presto di nuovo nel nostro Borgo Cari saluti Eglantina

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Eglantina R on 28 Jul 2020
Grazie mille di cuore Un caro saluto da Laticastelli Eglantina & Staff

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019
Response from Roberta on 25 Jul 2019
Querida Marcela, 10 veces gracias por su reseña! Saludos desde Laticastelli

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luogo tranquillo con scorci eccezionali. Splendida piscina e splendido terrazzo con vista sulle crete senesi.
Stayed 1 night in Jul 2019
Response from Roberta on 25 Jul 2019
Carissimo ospite, La ringraziamo davvero per la sua bella recensione, siamo molto felici che il vostro soggiorno qui da noi sia stato tanto piacevole! Un saluto da Laticastelli

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ein idyllisches Plätzchen
die Location ist sehr speziell. Ausserhalb vom Dorf über eine Schotterstrasse hinauf zum Hotel, über 100 Jahre alt und vermutlich ein ehemaliger Bauernhof. Sehr idyllisch mit super Aussicht (vor allem vom Pool aus) auf die wunderschöne Landschaft der Toscana. Das Hotel selbst ist sehr rustikal, in einzelnen Zimmer wäre mal eine Modernisierung zwingend nötig (z. Bsp alter Duschvorhang). Das Personal ist sehr freundlich und die Küche sehr gut. Das Frühstücksbuffet hingegen ist eher dürftig. Aber alles in allem guter Ausgangspunkt für Tagesausflüge in die Toscana.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Room comfort
Grande Decepção
O hotel definitivamente não vale o preço que custa. Pelas fotos e avaliações eu esperava muito mais. Pontos negativos: O nível de serviço é fraco (não dão a atenção e explicações aos hóspedes na forma como se espera de um hotel de alto nível). O quarto é espaçoso, porém os móveis são velhos, o piso é simples e tem um cheirinho de mofo. O hotel não apresenta áreas comuns interessantes que não sejam a da piscina. O café da manhã é mais ou menos, bem abaixo do esperado. O hotel fica localizado na beira de uma grande rodovia, por isso é possível ouvir barulho de caminhões e carros passando a todo instante, o que tira muito o chame do lugar, pois esperávamos uma propriedade mais rural, e portanto silenciosa e aconchegante. Pontos positivos: a piscina é bem bonita e tem uma vista legal. O restaurante para jantar é muito bom e não é caro. Resumindo: o hotel não oferece um padrão condizente com o preço da diária. Fiquei 20 dias na Itália, passando por 14 hoteis diferentes, e esse foi, sem dúvida, o pior custo benefício de todos. Por esse mesmo valor, fiquei em hoteis muito superiores em outras localidades na própria Toscana.
Stayed 1 night in May 2019
Response from Fede on 14 Jun 2019
Good morning. It is sad to read your comments about your stay. With reference to the service, we offer a personal attention and daily assistance for tours and all other activities. It is a shame that this didn't happen with you. our apologizes. I would like to explain our hotel is a medieval village turned into a 4 star Country Relais . We are not super luxury hotel . It is obvious that you were expecting something diferent. We are sorry about this. The rooms, all with old furniture and painted with original Tuscan colours, have kept the medieval atmosphere that , with our fantastic pool and Tuscan views, are usually very appreciated by our guests, I'm really sorry you were not satisfied. Best regards, Federica Fiochi

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor atardecer de la Toscana. Hermoso lugar para quedarte varios días y desde ahí recorrer todo.
Stayed 2 nights in Jun 2019
Response from Roberta on 11 Jun 2019
Queridos huespedes, Somos muy contentos que Laticastelli os gustò tanto, especialmente su atardecer espectacular! Un saludo por todo el Staff y esperamos que vuelvan pronto a visitarnos!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo. Espectacular lugar. Ubicacion perfecta
Stayed 5 nights in May 2019
Response from Roberta on 1 Jun 2019
Muchisimas gracias por su linda reseña! Un caluroso saludo de Laticastelli y que vuelvan pronto!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar impresionante, con una vista increible y una piscina para disfrutarla. Para instalarse varios dias y de ahi recorrer La Toscana
Stayed 2 nights in Apr 2019
Response from Roberta on 11 May 2019
Queridos huespedes, Le queremos decir muchas gracias por un comentario tan entusiasta, esperamos que vuelvan pronto! Un saludo cordial

10/10 Excellent

Matias Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Federica on 18 Apr 2019
Many thanks from me and all the Staff! We look forward to welcoming you again in our beautiful Laticastelli! Warm regards, Te Manager Federica Fiochi and the Staff

8/10 Good

Juan Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Es una casona refaccionada.
Deberian al menos ayudarte con las maletas para llegar a las habitaciones que estan subiendo una o dos escaleras. Es lo minimo que se puede pedir por las tarifas que cobran. Hay una falta de direccion del establecimiento. Deberian insonorizar mas las habitaciones. Dan a una calle interna sin vistas. A pesar de todo, el entorno es increible y compensa todas las falencias que tiene el alojamiento. La pileta tiene unas vistas inmejorables.
Stayed 2 nights in Jul 2018
Response from FF on 15 Mar 2019
Buenos días desde Laticastelli. Soy el nuevo director, me llamo Federica Fiochi. En primer lugar, lo siento mucho si tuviste un mal servicio, le pido disculpas. No sé qué sucedió en el pasado, pero le aseguro que ahora ofrecemos el servicio de portero. Una de la belleza de nuestro Relais está precisamente en la experiencia íntima que ofrece, retrocediendo en el tiempo y viviendo como en un pequeño pueblo medieval. Lo siento que no le gustó nuestra pintoresca calle que atraviesa el pueblito. Año tras año hacemos mejoras, vuelva a venir, no vamos a decepcionarle. Un cordial saludo desde la Toscana, El Director, Federica Fiochi

10/10 Excellent

Mario, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE HOTEL
En un tranquilo pueblo de la Toscana, este hotel es ideal para estar tranquilo y visitar los pequeños pueblos de la Toscana. Las vistas son increíbles desde cualquier lado que uno esté. Imperdible comer a la noche en el restaurante, aclaro que nosotros estuvimos en pleno verano. El personal, muy amable.
Stayed 3 nights in Jul 2018

8/10 Good

Ricardo Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente lugar para recrear vista y sabores
muy buena experiencia: la atencion de primera, muy buen chef, excelente ubicacion para visitar La Toscana.

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel diffuso in borgo su una collinetta
Hotel a pochissimi chilometri dale terme di rapolano. In effetti è un borgo interamente della struttura adibito ad hotel diffuso. Personale gentile. A noi hanno dato una camera bellissima in un casolare molto caratteristico. Camera molto grande e comoda. C'è il ristorante in cui si fa anche colazione molto carino con una bella vista. Si mangia anche molto bene. Per l'estate c'è anche una bella piscina.

10/10 Excellent

Fernando Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso numa linda região
Lindo hotel construído com ares medievais, numa maravilhosa região da Toscana. Ver o por do Sol na piscina infinita foi sensacional, e o jantar foi o melhor que comemos na Itália. Fantástico!
Stayed 1 night in Aug 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel de campo.
Excelente hotel en el medio del campo con unas vistas impresionantes. Es como vivir en la edad media con todas las comodidades.
Stayed 2 nights in Jul 2017

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2017