Rauen Hotels

"Das Frühstück war ausgezeichnet und das Personal sehr freundlich. "

"The location of the property is quite remote but we knew this when we booked. Perfect tranquility! It is on the edge of a small village which is near to a small town with a direct rail link into. The property is beautifully kept to high standards in the most beautiful wooded location. Ideal if visiting the nearby golf course or if you just want to explore the natural beauty of the immediate countryside all around. The management were also very friendly and helpful meeting all our needs in the...

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"very dirty hotel and miserable condition"

"friendly staff, nice clean rooms"

"The rooms are in a converted Farmhouse, and very good conversion. Overlooking a lake and forest, it is a relaxing place to hide away in."

"Lovely stay and friendly staff"

"Clean spacious room, very comfortable."

"Overall, the hotel was very good. The spa area is fantastic, especially the outdoor pool and the saunas. The rooms were clean and comfortable, and I had a pleasant stay. The only downsides for me were having to pay €12 per day for parking, the food at the spa bar, which could definitely be better, and an additional Energiekostenpauschale that was charged but not specified on Expedia. Other than that, everything was great."

"Die Wohnung hatte eine super Lage, direkt am Scharmützelsee. Die Ausstattung war sehr gut, auf derTerrasse hat es sich gut gesessen, war überdacht. "

"Great rooms, very nice staff, nice view"

"This was the worst hotel i've ever stayed at. There was NO air conditioner in the rooms, NO refrigerator, room cleaning every other day. The front desk said they would bring fans ot cool the rooms, never did. Breakfast buffet lacking "

"Good for spending a night. Good breakfast and dinner."

"Excellent service & staff"

"Hotel had everything my family needed. Room spacious and clean, decent breakfast. We all loved the garden, beautiful, calm, relaxing outdoor space overlooking water. Tiny playground, basket swing n trampoline - my children enjoyed them so much. Thank you ❤️"

"The check-in was extremely easy and the staff very friendly. "

"We had known that there were extra charges added to the bill before staying here but we had not expected just how much. We were charged an extra 250.12 euro at the end of our trip for 4 adults and 2 children. They have tried to charge us this amount twice. We are alerting the visa fraud team about this now. These charges are shocking considering we used our own internet and did not pay for wifi which I understand is very expensive. We were charged over 80 euro to rent bedlinen and towels!!...

"Lovely quiet area with public transport very close by, self check in a bit confusing especially if you arrive later at night when you have traveled all day long but if you take your time it's ok. The rooms are nice and clean but looking a bit tired now and would be nice to have a kettle in the room so you can make a hot drink, there is a large flask in the foyer/lobby but it gets cooler later on, also there's some teas and fruit there when the dinning room is closed. Breakfast is provided at a...

"It was a cosy hotel with very nice and helpful staff, and the breakfast was delicious, too."

"I must say, one man that worked at the bar and restaraunt was very kind. Informative. The rest of the staff was young adults. Not very good at what they were doing. Management is awful. There is no one there at any time of day, if one needs anything. It was a struggle (and a day wait) to get another pillow and towel. The pillows are empty pillow cases. The blankets and sheets smell of faint mold, as if they're not dried properly. There is no air flow, even with windows open. Despite it being...