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"Great stay"

"Very clean room. Amazing views of the mountains. Great selection of food for breakfast. Helpful staff. Recommend."

"Cheap, clean and ok good food."

"The hotel is situated in the mountains. We travelled here by the vintage narrow mountain train and arrived at a derelict train station. I contacted the hotel who kindly organised a taxi collection for us. The hotel is clean and the room was really nice and the bed is comfortable. I like the fact the hotel provide a bowl of fresh fruit in the room. The hot spring pools were lovely and great they stay open until 8pm. The restaurant food was really nice and also reasonably priced. The breakfast...

"We had a nice 3-day family trip to Bansko, and the Pirin Golf Club was an ideal stay for my family. I will definitely go again and recommend it."

"Excellent resort, great restaurants, amazing facilities "

"Clean room, friendly staff, amazing views"

"Was a nice and very helpful "

"Clean easy to find, with secure off road parking."

"Clean rooms and spa, Friendly staff."

"Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too"

"We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!"

"Wonderful staff, great for fun stay with little children!!"

"Nice comfortable clean room, great location for town and amazing facilities."

"Everything was good, good location, parking, much space"

"Good hotel near the gondola , room was spacious and comfortable, nice swimming pool and breakfast"

"Great location, close to gondola station, bars restaurants, supermarkets etc but nice quiet area and no disturbance."

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"