Louisville Hotel Guide - Reformatory Lake hotels in Louisville, United States of America.

"I had to check out due to safety concerns and cleanliness."

"Breakfast was good. Check in was awful they didn’t check us in around 3pm when they said they would. They didn’t have any clean towels the front desk said they are still in the dryer I don’t know when they will be done. The sink and bathtub clogged the entire time. They also charged us another $115 for no reason. "

"Quiet, clean, comfortable and friendly staff."

"For other parents. The website says full breakfast. They had a couple of hot items on their big buffet bar :( Families that travel and have kids really depend on a good breakfast. This was 75% why we picked this Hotel. They really need another waffle maker if they can't put more hot food out. The pool is ok but the age is 18 years and older, not very helpful for teens and parents. The staff was great. Nice and helpful. The building is older but kept clean. Checking in and out was easy. Rooms were very clean and great for a family with kids."

"Loved that pets stay free!! Hotel was average to good. Outside trash can stayed full for the 3 days I was there and wasn't emptied. Great location, convenient to everything."

"I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge even though this was supposed to be buffet. Was extremely surprised at lower quality of paper goods in room. Toilet paper was rough, Kleenex was cheap and stiff."

"Well, the bed have a nice clean white sheets the bathroom have a good white towels, the kitchen area were clean. The bathroom were clean decent, the floor was super dirty and sticky, and the smoke detector was not attached on the wall, the office is closed by four in the afternoon so is nobody at the office and they don’t open until the next day at 10 or 11 in the morning so the only good report than I can do and say is that the sheets on the bed we’re perfectly wide and clean and the towels in the bathroom nothing else "

"Dried blood stain on the outside of the shower. Stains on pillow and fitted sheet. Dog hair on foot stool. Hair on bathroom floor. Register off and on the hall floor. Easy access to and from the main roads."

"Breakfast was good both days. Typical fare-eggs, meat, waffles and toppings, fresh fruit. Coffee was good"