Knoxville Hotel Guide - Regal Riviera hotels in Knoxville, United States of America.

"This is a wonderful hotel to stay in and the location is perfect if you need to be near UT campus. They have a shuttle that will take you anywhere within a 10 mile radius. That helps if you don’t want to deal with traffic. Everyone there is so kind and welcoming. The only downside is the noise of the traffic. It is located on a main road. Besides that, we loved our stay."

"No bathtubs and no vent fan in the bathrooms. Refrigerator so small we couldn’t even fit 2 styrofoam take out boxes in it. No laundry facility on site to wash my daughter’s uniform so had to go 4 miles down the road and sit at a laundry mat. The absolute worst part of the stay was the paper thin walls. I literally could hear my neighbors entire conversation using their regular voice. Location is okay and beds are mediocre. Unfortunately, for the price and lack of amenities , not a good value…:will not be staying here again."

"Great breakfast, great location but poor water pressure."

"Good location, big room with nice toiletries but bathroom not super clean"

"We stayed in room 605. This room is on the corner of Henley & W Main Street. There was traffic late night into the morning on these streets, constantly waking us up. The window does not block the noise very well. There were packages of ear plugs available on the night stands! You can't make this stuff up.. The rooms facing the parking lot would have been much better. However we came in later, expecting a quiet room."

"Embassy Suites sure knows how to create the best breakfast experience……made to order omelets and numerous other options to meet everyone’s breakfast needs. The breakfast staff was excellent and very accommodating. Your valet crew was very courteous and accommodating, even having to retrieve our car twice on check out day, due to issues. The front desk lady upon our arrival was one of the rudest individuals I’ve ever dealt with in a position of that nature. The hotel was very aware there was a marathon in town (our exuberant rate showed it) and when asked if we could have an extended check out time so our runners could shower before traveling home, she quickly said “No, and I don’t know why everyone is asking of such!” I also asked if an early breakfast would be available for the runners before hitting the start line, that was also met with a quick No! We have stayed in other hotels in Knoxville for said marathon who allowed a little later check out time AND provided a simple bag breakfast with a protein bar, banana and other items to accommodate the runners. If you are going to charge almost $600 for one night, be a little more accommodating AND professional about things. Very nice exquisite establishment, but when your top person acts in such a manner……the beauty of the building and its amenities mean nothing!! Do better Embassy Suites with your choices for management. Will choose another hotel next year for Knoxville Marathon, cause you’re not the only game in town."

"Everything has been top notch so far, especially the staff."

"The staff was delightful and helpful in every moment."

"Such a fun location. Walked to dinner every night outdoor patios everywhere close to tons of hiking mountain biking options."