Austin Hotel Guide - Regal Westgate hotels in Austin, United States of America.

"Confused on what $30 amenities charge consisted of- but overall a great place! Will plan to stay at this establishment again when visiting Austin!"

"This was an amazing property will definitely book with them again if I have any events in the Austin area. The staff was amazing and very friendly. The accommodations in the room were outstanding."

"Everything was clean and new, properly maintained and the staff was real attentive and caring (shout out to Kit!) I come to Austin once a year for a track meet, and will definitely be back last year"

"Everything was good, close to downtown Austin. Staff was great. Only drawback was a bandaid in the shower was pretty gross. Other than that the stay was fine"

"We stayed there before a few years ago and everything was fine. This time the property was run down and not exactly clean. Upon checking in the staff was fine. But once we went down to tell them we were checking out and wanted a refund, everything changed. They were rude. A lady standing next to me needing to ask a question was completely ignored. Is she allowed out a little whistle, and the manager around the corner and out of sight, said "was that a whistle, how rude!" and still did not get up to help the lady. Talk about rude. We did get our refund from Expedia, but not with any help from the staff at the hotel. We will not stay there again."

"Absolutely love this new hotel in Austin. The Peacocks were amazing. They even have an Albino Peacock. We will be back! "

"Overall, the stay was good, but the hospitality could be improved. After the first night, it was difficult to get extra sheets and towels, and our room was not cleaned during the stay.The day before we left housekeeping stepped up. But overall everything else was good close to all the bars and good food."

"The room was clean and so was the lobby"

"First of $55 / night for parking garage across the street is whack! I had issues with both elevators so it's a hassle dragging bags around. Parking at front lobby is a hassle, not enough space to unload or load up there. Check in was easy but 2/3 elevators were also out inside the hotel. Had to wait long periods until the single elevator had space to get in.. as soon as I walked into room yes it was clean but it stank. Also had issues exiting and entering the parking garage because the key fob wasn't working so I had to call and wait until front desk was available. I usually aim for embassy suites when I go out of town but honestly this has been one of my worst experiences yet with embassy suites. I didn't even bother going into the pool, as soon as you walk in the chlorine scent hits you in the face. The staff overall were helpful and the location was good but it really was a hassle just trying to adapt to whatever was not working."