Search Chalets in Reno

"MOST EVERYthing was wonderful - just ONE complaint!! The lighting in our room was AWFUL!! The tiny bedside reading lights were fine for reading but there was a definite and large need for general area lighting! VERY frustrating!!"

"The staff is outstanding!"

"great"

"Cleaners came into our room 2x without knocking despite having a do not disturb sign on the door knob. "

"The place was very nice ! The Italian restaurant was fabulous so delicious . Every thing was good with exception of a few guess unfortunately in my he north wing you could hear guess from one room to another so sadly a couple of nights where interrupted with load neighbors! And then some courteous enough to bring a dog that was barking non stop from 1:30 - 2:30 in the morning ! But it's would definitely stay again in the main part of the hotel"

"Room was smelling like smoke, and they must have known because there was an air purifier inside the room. The filter on the air purifier was disgusting, it had so much dirt on it that I believe it was never replaced or cleaned. Asked for a second air purifier because of the cigarette smell and they couldn’t care less, asked for a different room and was told they are booked. They gave me a $50 food credit that you have to spend there, and they charge resort fees. Very poorly managed. Safe to say I will never go back there."

"Great place to stay for our annual Pyramid Lake fishing trip. Fantastic restaurants on the premises. Will come back again next year. "

"Property was nice, room was clean, most staff was pleasant and professional. My only cons was the mattress, it was lumpy and the thermostat, had it set on 65 degrees and it would blow hot air. Overall, we enjoyed our stay and would stay again. "

"We must have stayed at the casino except for going over to the Rose Cafe in the casino excellent service our waitress I think her name was Priscilla great if anyone could go there and meet her she's wonderful."