Santiago Hotel Guide - Reserva Provincial Florofaunistica San Luis hotels in Santiago, Chile.

"Clean room, safe area"

"Modern hotel and modern hotel"

"10/10 hotel"

"Upon checking into the room, there was black mold in the closet of the bedroom. And wet towels hanging inside of it. The owner was immidately defensive and refused to give a refund as i was due to stay in the unit for 7 nights. I took photos and he said it was perfectly fine to stay in a room with black mold. After speaking with expedia, he offered 50% and eventually offered 75% return, bc he double booked the room after i contacted expedia due to the biohazard. Was very rude, bc i checked out within 30 min of entering unit (black mold isnt worth it) . Would not recommend at all. "

"Very friendly staff, perfect location, the rooms are not new but clean and comfortable. I would say there is room for improvement for the breakfast and also the drinks menu (stuff not available). But overall I would recommend this hotel and we will come back without a hesitation! "