Deluxe Studio, 2 Queen Beds, Non Smoking, Kitchen | Breakfast area
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Reviews of Motel 6 Rexburg, ID

2 out of 5
Motel 6 Rexburg, ID
1360 S 12th W, Rexburg, ID

Reviews

8.2

Very good

Rating 10 - Excellent. 345 out of 940 reviews" "
Rating 8 - Good. 384 out of 940 reviews" "
Rating 6 - Okay. 135 out of 940 reviews" "
Rating 4 - Poor. 50 out of 940 reviews" "
Rating 2 - Terrible. 26 out of 940 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth

Disliked: Amenities
Exterior doors did not have any type of security. Anybodys could just come in the hotel. Desk employee seemed a bit rushed and aggressive
Stayed 1 night in Apr 2024
Response from The Management Team on 30 Apr 2024
Kenneth,Thank you for taking the time to leave a review. We're sorry to hear that you didn't fully enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Sky #Team6

8/10 Good

Bret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced
Stayed 1 night in Apr 2024
Response from The Management Team on 30 Apr 2024
Bret,Thank you for taking the time to leave us a review! We appreciate your feedback and are glad to know you found our prices reasonable.Sky #Team6

10/10 Excellent

CINDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean hotel with friendly staff. Tim gave us a nice greeting and helped troubleshoot when our TV wasn't working properly. Would definitely stay there again.
Stayed 1 night in Apr 2024

4/10 Poor

Angela

Liked: Cleanliness, staff & service
The room seemed clean but there was some hair found on the pillows and sheet. During the day the property was quiet but at night it was like a party. I could hear people talking loudly, TV's, etc until early morning hours. It was hard to sleep. I needed to leave around 10:30 pm and I didn't feel comfortable walking in the halls or in the parking lot. Staff was never visable and they told me that none of the outside doors are locked at night. I felt uncomfortable staying there by myself.
Stayed 1 night in Apr 2024
Response from The Management Team on 28 Apr 2024
Angela,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience; we are saddened yours did not meet expectations. Rest assured appropriate measures are being taken to address the noise and prevent future occurrences. We appreciate you sharing your concerns and hope you will give us an opportunity to better serve you in the future.Sky #Team6

8/10 Good

Robert, Spanish Fork

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place to stay for one night 👍😊
Stayed 1 night in Apr 2024
Response from The Management Team on 24 Apr 2024
Robert,Thank you for taking the time to leave us a review. We appreciate your feedback!Sky #Team6

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Friendly staff. Functioning air conditioning and television. Reasonable rates. Exactly what you'd hope for as a budget conscious traveler.
Stayed 2 nights in Apr 2024
Response from The Management Team on 24 Apr 2024
Grant,Thank you for taking the time to leave us a review. We appreciate your feedback and are happy to know you enjoyed your stay. We look forward to your next visit with us.Sky #Team6

8/10 Good

Julia

Stayed 5 nights in Apr 2024
Response from The Management Team on 24 Apr 2024
Julia,Thank you for taking the time to leave us a review. We appreciate your feedback!Sky #Team6

10/10 Excellent

scott

Liked: Cleanliness, property conditions & facilities
Very nice and clean and very friendly at check in
Stayed 1 night in Apr 2024
Response from The Management Team on 24 Apr 2024
Scott,Thank you for taking the time to leave us a review. We appreciate your feedback and are happy to know you had a good check in process.Sky #Team6

10/10 Excellent

Lacey

Liked: Property conditions & facilities
Clean and nice
Stayed 1 night in Apr 2024
Response from The Management Team on 24 Apr 2024
Lacey,Thank you for taking the time to leave us a review. We appreciate your feedback!Sky #Team6

6/10 Okay

Jane

Liked: Cleanliness
Disliked: Amenities
For a new building it had some things that really need taking care of. The toilet would run every time it was flushed and the bed was very uncomfortable. Also quite noisy.
Stayed 1 night in Apr 2024
Response from The Management Team on 17 Apr 2024
Jane,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience; we are saddened yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrences. We appreciate you sharing your concerns and hope you will give us an opportunity to better serve you in the future.Sky #Team6

6/10 Okay

Kimberly, Chapin

Stayed 2 nights in Mar 2024
Response from The Management Team on 17 Apr 2024
Kimberly,Thank you for taking the time to leave us a review. We appreciate your feedback!Sky #Team6

10/10 Excellent

Sung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, has everything you need, and nothing you don't. Staff was friendly, rooms were nice, bed was nice, and I felt safe.
Stayed 2 nights in Apr 2024
Response from The Management Team on 17 Apr 2024
Sung,Thank you for taking the time to leave us a review, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Sky #Team6

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 20 Mar 2024
Hi Lia, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Michelle, Pocatello

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and still enjoyed my time. Room did smell like someone had smoked in it and they tried to clean it. But it wasn't so bad that I couldn't open the window for a few. Room was still good. Safe comfy, and just what you need. Will continue to stay here in my travels.
Stayed 2 nights in Feb 2024
Response from The Management Team on 1 Mar 2024
Michelle,Thank you for taking the time to leave us a review. We appreciate your feedback and do apologize the room smelled of smoke. We will make sure your future stays are smoke free!-Motel 6 Rexburg Management

10/10 Excellent

Michelle, Pocatello

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms in a quiet area. Off the interstate by a couple blocks but easy to get too. Surrounded by country and farming companies. Bed was comfy. Can't beat it for the price!
Stayed 1 night in Jan 2024
Response from The Management Team on 1 Mar 2024
Michelle,Thank you for taking the time to leave us a review. We appreciate your kinds words and look forward to your next visit.-Motel 6 Rexburg Management

10/10 Excellent

Barbara

Stayed 1 night in Feb 2024
Response from The Management Team on 2 Apr 2024
Barbara,Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit.-Motel 6 Rexburg Management

4/10 Poor

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway stunk so bad and the smell never abated. I actually went to the store and bought Febreeze to try to cut through the smell. There were visible hairs in the shower and around the bathroom faucet. The freezer part of the fridge had orange ice built up and it smelled. Would not recommend at all.
Stayed 3 nights in Feb 2024
Response from The Management Team on 15 Feb 2024
Heather,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience; we are saddened yours did not meet expectations. Rest assured appropriate measures are being taken to address the problems and prevent future occurrences. We appreciate you sharing your concerns and hope you will give us an opportunity to better serve you in the future.Sky #Team6

8/10 Good

jay

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Nice
Stayed 2 nights in Feb 2024
Response from The Management Team on 15 Feb 2024
Jay,Thank you for taking the time to leave us a review. We appreciate your feedback!- Sky #Team6

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great price - clean room. Very basic but that’s just fine.
Stayed 1 night in Feb 2024
Response from The Management Team on 15 Feb 2024
Stephen,Thank you for taking the time to leave us a review. We appreciate your feedback!- Sky #Team6

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy check in and fabulous service. Beds are comfortable and bathroom is updated. Most importantly no carpet!
Stayed 1 night in Feb 2024
Response from The Management Team on 15 Feb 2024
Jennifer,Thank you for taking the time to leave us a review. We appreciate your feedback!- Sky #Team6

4/10 Poor

Emily

Disliked: Cleanliness, amenities
The first day we arrived the halls and room had a wet dog odor. The toilet was constantly running. Every time we flushed we had to remove the lid or it would just keep running. Last day there someone’s dog took a huge poop all over the hall. It smelled so disgusting we couldn’t wait to leave. Sorry, but just not worth the few extra dollars I saved. I will be staying at a different hotel next time I’m in town.
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 14 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Carlos, Oro Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the nicest in the Motel 6 chain
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Renee

Stayed 1 night in Jan 2024
Response from The Management Team on 2 Apr 2024
Renee,Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit.-Motel 6 Rexburg Management

8/10 Good

Dani

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Dani,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Wendy

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from The Management Team on 15 Feb 2024
Wendy,Thank you for taking the time to leave us a review. We appreciate your feedback!- Sky #Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, friendly front desk, clean rooms. The uncomfortable beds and running toilet were the only negative. Great stay overall!
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Hongchuan

Liked: Cleanliness, staff & service, property conditions & facilities
good experience
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Hongchuan,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Management Team on 15 Feb 2024
StephanieThank you for taking the time to leave us a review. We appreciate your feedback!- Sky #Team6

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean building, extremely polite staff. Easy to get to our room, simple booking process. I would have no problems coming here again.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023
Response from The Management Team on 15 Feb 2024
Brenda,Thank you for taking the time to leave us a review. We appreciate your feedback!- Sky #Team6

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Room was clean. Room not well insulated so could hear outside sounds and sounds from adjoining rooms.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is definitely an economy motel. Bring slippers because the rooms have laminate flooring only. Towels and washcloths are really cheap and are usually stained. This is ironic because the sign in the bathroom informs guests that they will charge for stolen or stained linens. There isn't a closet for hanging clothes, just a few hangers on a wall feature. The rooms are spartan and perfect if you are only using it to sleep in.
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on 27 Dec 2023
Hi Karen,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

LeAnn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We didn't like that the doors were open to the public. No keyed entry to the back door of the building. The room had more of a prison cell fell than a nice hotel. Metal bed frames, no artwork on the walls...
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 27 Dec 2023
Hi LeAnn,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Barbara

Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and had everything I needed
Stayed 2 nights in Nov 2023
Response from The Management Team on 5 Dec 2023
Charles,Thank you for taking the time to leave us a review, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Sky #Team6

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

GARY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice motel
Stayed 1 night in Nov 2023
Response from The Management Team on 5 Dec 2023
Gary,Thank you for taking the time to leave us a review, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Sky #Team6

10/10 Excellent

Madison

Stayed 1 night in Nov 2023

8/10 Good

Ralf

Warm welcome, good room for price.
Stayed 1 night in Nov 2023
Response from The Management Team on 5 Dec 2023
Ralf,Thank you for taking the time to leave us a review, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Sky #Team6

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Management Team on 5 Dec 2023
Kayla,Thank you for taking the time to leave us a review. We’re glad your experience was a good one and hope to see you again real soon. Sky #Team6

10/10 Excellent

Bradford

Travelled with partner
Clean and quiet
Stayed 1 night in Nov 2023
Response from Nancy Y. on 29 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap... This is not a Disabled friendly facility. But cheap price.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Marco,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Management Team on 8 Nov 2023
Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to know you enjoyed your stay.- Motel 6 Rexburg Management

8/10 Good

Pamla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Motel is easy to get to from the highway. Location is quiet and away from traffic. Room was comfortable and adequate for a short stay.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and enjoyable place to stay
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi John,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom was disgusting. The shower door was broke.
Stayed 5 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Scott,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

Nyal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, but small
Stayed 1 night in Oct 2023
Response from The Management Team on 8 Nov 2023
Nyal,Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to know you found the hotel clean to your liking.- Motel 6 Rexburg Management

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bring your own pillow, you'll thank yourself. Bed could be a little softer.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Sandra, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Free amenities are not free
Stayed overnight on trip to Yellowstone, room and building were clean. Building seems fairly new. TV channels rather limited, most indicated that they couldn't connect to the satellite but was still able to find a movie. There is a little paper triangle that lists all the free amenities included with your stay ie) extra shampoo, shave kit, feminine product, etc... They are not free. There is a little booth at the front desk where you can purchase these items for a fee. Not a HUGE deal but was rather irritated that they are supposed to be free and they were not. Shave kit comes with a disposable razor and cream, better off shaving with a plastic knife.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Traveler, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6