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"Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂 "

"Probably the best spa hotel I have stayed at in my life. Way better than what's offered in Canada, for sure. The room was fantastic, clean and it had a large balcony looking into the woods. The best part was the outstanding breakfast and dinner! Service was outstanding and bilingual. Clearly very significant funds were spent to build this spa hotel and I can see value in the nightly price given the superior experience!"

"Excellent Stay"

"Nice property, clean and comfortable. Staff always happy to help"

"It is very clean. The appartment was spaciouse, clean, had a great view. The swimming pool was clean and good for swimming. We will definitely come back. The testaurant offered a lot of food options."

"Highly recommend "

"A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired."

"Highly recommended for the overall experience and range of amenities. The rooms were modern, recently updated, clean and functional. View of the mountain was splendid. The terrace restaurant was outstanding in both service and quality, including drinks, cocktails and desserts. The pool is half Olympic size, flanked by two Jacuzzis and enclosed in a beautiful still.. The spa offers a range of hot/cold exposure plus massages and other services. Kids (and adults) can enjoy the arcade and billiards rooms. Plenty of outdoor seating and indoor lounging area. Generously stocked breakfast and lunch buffets. "

"Great higher end hotel. All services including breakfast are very good. Spa area is excellent and “do not miss”."