Richen Hotels

"It’s a small hotel that offers a clean and comfortable room. The mini bar had a wonderful selection at non minibar prices. The staff was most helpful and knew the area well. The hotel restaurant was outstanding - a lot of the diners were locals which is a good sign. Had I not been on a tight time schedule, I would have loved to try their breakfast."

"Renovated nice hotel"

"Q"

"Spacious room and large bed. Pillows are large, square and way too soft to go with the already soft bed - perhaps a firmer pillow choice also would be nice. Bathroom has glass door which is not great for privacy and we found a bit odd. We were there 3 nights and my parents in their room for 4 nights and despite being out each day from 9am ish - no days were the rooms cleaned or towels changed etc - even the bin being emptied would have been nice. Free hot drink machine was a plus - really good extra and we had a fridge in our room (my parents did not though but had cupboard for it) - free drinks in both rooms to start the stay was a lovely bonus. Staff were friendly/lovely and couldn’t do enough - had to ask for extra pillows and a fix of our safe - both of which were quickly rectified. Reception only manned 1pm-11pm so worth noting. Good location of hotel and lovely restaurant Saigon right next door! Highly recommended. Breakfast at hotel we didn’t need but did look good with a good range of choice. "

"Das Hotel bietet ausgezeichneten Service und Panorama-Blick auf die Stadt Heidelberg. "

"Nice"

"Generally great stay"

"Nice spa"

"Was very good, just cold in room at night"