Taupō Hotel Guide. Hotels in Richmond Heights, Taupō, New Zealand

"Great property king size bed wonderful experience "

"This would have been glorious 20 years ago… beautiful thermally heated outdoor pools, squash and tennis courts, gym, large grounds…. but as much as amenities are still nice the room we were in was likely last updated in 90’s and barely maintained in recent years. Damp, a light fitting fell out and became a waterfall, rotten beams, broken dryer, etc… although cleaned well the room was disappointing. Staff were lovely although getting through to tell them about the new light water feature was a 30minute wait on the phone. The restaurant was nice but expect fine dining prices for decent pub food. "

"Motel was quite run down and office staff werent really there. Facilities were old. The location is amazing to be able to walk to walk straight from your room to the lake in 5 meters. "

"The images did not match the reality of the room. While clean and comfortable, it was not the modern images provided, but tired with carpet coming up near the kitchen. The "spa" "

"Room was ‘tired’, could do with a refresh. The rubbish bin had 2 sides, the side with a lid hadn’t been emptied. I had to call reception who sent up someone to fix the ranchslider door (only external entry) as it wouldn’t open. It had come off the rails and was ok once she’d fixed it. Staff were friendly and helpful."

"We stayed for 3 nights recently and found the property had everything we needed. It had a good sized kitchen and bathroom and a huge comfy bed. It's close to the town centre, cafes and shops. Carol was really lovely, very welcoming and helpful. The 4 hot pools are amazing and spacious."

"Yes and yes"

"All good "

"We had the basics that we needed for a quick overnight stay. Some improvements needed on these: water from the shower doesn’t drain fully because of the floor angle, bedside tables was very dusty. Didn’t pay much so I guess can’t really expect a lot either. Good place to for an unprolonged stay. "