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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Richmond-West End/Innsbrook

Seasonal outdoor pool, open 8:00 AM to 10 PM, pool umbrellas
Lobby
Premium bedding, individually furnished, desk, iron/ironing board
Exterior
Courtyard

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
The current price is €108
includes taxes & fees
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 2 bedroom Suite King 2 double nonsmoking

Premium bedding, individually furnished, desk, iron/ironing board

2 bedroom Suite King 2 double nonsmoking

8.0 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

7.4 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, individually furnished, desk, iron/ironing board

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Double Beds

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Exterior

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About the area

Map
4100 Innslake Drive, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive - 4.2 km
  • Henrico Doctors' Hospital - 7 min drive - 8.5 km
  • University of Richmond - 11 min drive - 11.5 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.1 km
  • Virginia Commonwealth University - 16 min drive - 20.5 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive

Restaurants

  • ‪Golden Corral - ‬18 min walk
  • ‪Noodles & Company - ‬9 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Silver Diner - ‬5 min walk
  • ‪The Beach House - ‬9 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Hotel near Short Pump Town Center
Consider a stay at Homewood Suites by Hilton Richmond-West End/Innsbrook and take advantage of free on-the-go breakfast, a free food/drink shopping service and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a fireplace in reception and a 24-hour gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, express check-in and a front desk safe
  • A lift, a banquet hall and barbecues
  • Guest reviews speak highly of the helpful staff
Room features
All 123 individually furnished rooms feature perks such as premium bedding and air conditioning, as well as amenities such as separate dining areas and free weekday newspapers.
Extra amenities include:
  • Heating and ceiling fans
  • Sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 47-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate dining areas and kitchens

Languages

English

Similar properties

Lobby

Hyatt Place Richmond/Innsbrook

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,002 reviews
The price is €117
includes taxes & fees
20 Jul - 21 Jul
Hyatt Place Richmond/Innsbrook

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 10 PM
Alcohol is not permitted at this property
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Frequently asked questions

Does Homewood Suites by Hilton Richmond-West End/Innsbrook have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 10 PM.

How much does it cost to stay at Homewood Suites by Hilton Richmond-West End/Innsbrook?

As of 8 Jul 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Richmond-West End/Innsbrook on 21 Jul 2025 start from €108.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Richmond-West End/Innsbrook pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Self-parking is free at this property.

What time is check-in at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Check-in start time: 3 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Homewood Suites by Hilton Richmond-West End/Innsbrook located?

Situated in the business district, this hotel is 1.8 mi (3 km) from Elk's Lodge and 2.7 mi (4.4 km) from Short Pump Town Center. Regency Square Mall and Sheltering Arms Institute are also within 6 miles (10 km).

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Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 925 reviews
Rating 8 - Good. 234 out of 925 reviews
Rating 6 - Okay. 118 out of 925 reviews
Rating 4 - Poor. 69 out of 925 reviews
Rating 2 - Terrible. 70 out of 925 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying here and great location to the short pump mall
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great clean property!
Stayed 1 night in Jun 2025

8/10 Good

laura

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, quiet and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and such a pleasure to deal with.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was extremely clean and the staff was very kind and helpful. We will definitely be staying with them again!
Stayed 1 night in Apr 2025

6/10 Okay

Dipen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Mulugeta

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciate your hospitality
Stayed 2 nights in Apr 2025

10/10 Excellent

Dontorious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay would come back again.
Stayed 2 nights in Feb 2025

8/10 Good

Chad

Liked: Staff & service
Disliked: Cleanliness
Room smelled musty, bathroom dirty, and everything felt damp and did not seem well maintained. Room was not what we were going for!
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality overall

Solid choice, rooms were very similar to a Residence Inn - very comfortable for a family. Breakfast was quite good with tacos and burritos!
Stayed 2 nights in Apr 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
It was good enough for a place to stay for one night, but I won’t ever stay here again for the price paid. The bathroom wasn’t clean, particularly the tub. It was dirty, and the drain didn’t work well nor did the tub faucet when switching to shower mode. It was totally out of shampoo too. The closet doors weren’t able to slide, it looked like they weren’t on the sliding track, making them too dangerous to even move, so we couldn’t get the other blankets out of the closet. The concierge was lovely though. The breakfast was nice as well. Reminded me of Embassy Suites. Hotels in a central area close to several shopping centers.
Stayed 1 night in Jun 2025

10/10 Excellent

Kai

Great upon arrival, was able to get a late check in. My initial room did have a termite infestation, that we didn’t find out until we were already in there almost settled in the room, but the front desk concierge did give us another room once we made notice. Service was mediocre, because we asked for a water and they acted like they couldn’t give us any. Even after our initial room experience.
Stayed 1 night in May 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, room comfort
Front desk were very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice place. I will stay here again when in Richmond.
Stayed 1 night in Nov 2024

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Weather was 90 and pool was not open. Holes in the wall in the room, carpet was sticky in our room and air conditioning didn’t seem to be working in the king room in our suite.
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was real nice and the peopel that works there was polite
Stayed 2 nights in Dec 2024

4/10 Poor

Monique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was amazing and did everything they could to accommodate their guest. Special shout-out to Greg at the front desk for his professionalism & Chris in Maintenance/Housekeeping for making my stay more welcoming by cleaning my not so clean bathroom in the room (not sure which one he works in). I won’t make this long, so let’s get to it. This was a nearly 300.00 room w/taxes included for a 2.5 star hotel.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
All was great except the bathroom. The floor was sticky, appeared dirty, and the grout was missing around some of the floor tiles. The caulk around the bathroom was sloppy and appeared pink/moldy in a couple spots. Oddly, the rest of the suite was perfect. Thankfully, we just slept and left.
Stayed 1 night in Apr 2025

8/10 Good

Chanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite breakfast was good. Bath room needed an upgrade
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was dirty, broken bed, just overall disappointed with our stay.
Stayed 1 night in Mar 2025

6/10 Okay

Oleg

Disliked: Cleanliness, property conditions & facilities
Broken door there was pipe noise the entire stay it was weird; one of the doors was broken like somebody punched it it did had a smell in the room but not too bad
Stayed 2 nights in Mar 2025

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the suite they gave us. It was nice and confortable.
Stayed 1 night in Nov 2024

8/10 Good

Heather Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy access to shops and restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

curry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, quiet and friendly!! Nice breakfast too!
Stayed 1 night in Jun 2024