Seasonal outdoor pool, pool loungers

Reviews of Mercure Rimini Artis

4 out of 5
Mercure Rimini Artis
Viale Vespucci 38, Rimini, RN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 234 reviews" "
Rating 8 - Good. 64 out of 234 reviews" "
Rating 6 - Okay. 9 out of 234 reviews" "
Rating 4 - Poor. 1 out of 234 reviews" "
Rating 2 - Terrible. 4 out of 234 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Ce fût parfait pour notre besoin. Bon petit déjeuner le matin, drink de bienvenue à notre arrivée. Tranquille et très propre. Je recommande!
Stayed 1 night in Oct 2023
Response from Teo Lima - General Manager on 3 Nov 2023
Dear Sophie,thank you for your time spent to review our Mercure Rimini Artis. It' s a pleasure to read that our services, our breakfast served with fresh and local products, our welcome drink and our position were appreciated.We hope to welcome you again for another enjoyable stay!Best regards,

10/10 Excellent

Andrew

Stayed 4 nights in Sep 2023
Response from Luigi Lima - General Manager on 7 Oct 2023
Dear Andrew,thank you for this beautiful review regarding your stay in our Mercure Rimini Artis.We are happy you liked our location, services and staff.We wait to welcome you again as soon as possibile.Best regards.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location wonderful staff
Stayed 2 nights in Sep 2023
Response from Luigi Lima - General Manager on 7 Oct 2023
Dear Richard,thank you for this amazing review about your stay in our Mercure Rimini Artis.We are glad you have appreciate our staff, always at your disposal and our location, near to the sea and the city center.We hope to welcome you again for your next holiday in Rimini.Best regards.

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friedly
Stayed 2 nights in Sep 2023
Response from Luigi Lima - General Manager on 7 Oct 2023
Dear Pedro,thank you for the time spent writing this perfect review about your stay in our Mercure Rimini Artis.We are happy you appreciate our staff, always friendly and at your disposal.We hope to see you again as soon as possibile.Best regards.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Teo Lima - General Manager on 23 Nov 2023
Dear Omar,thank you for your valutation!It's a pleasure to know that everything was appreciated.Best regards,

8/10 Good

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione e rapporto qualità prezzo
Stayed 3 nights in Apr 2023
Response from Teo Lima - General Manager on 4 May 2023
Gentile Alma,Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti.Cordiali saluti,Teo LimaGeneral Manager

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazing hotel , very clean and spacious rooms with amazing view of the beach. A lot of restaurants to chose from, we went to Chi Burdlaz garden , the food was phenomal !! The heated pool at the hotel was a great touch since it was a little chilly and wet outside . The staff was very welcoming, friendly and very helpful. I would go back anytime !!
Stayed 1 night in Sep 2022
Response from Teo on 5 Oct 2022
Dear Mylene,We thank you for this wonderful review.It is always a pleasure to receive such words from a guest!We are especially happy you were happy with our staff, and hope to welcome you again soon!Kind Regards,Teo Lima - General Manager

10/10 Excellent

sri bimo adhi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Perfectly located at the heart of Rimini. No complaints..
Stayed 1 night in May 2022
Response from Teo Lima - General Manager on 11 Jun 2022
Dear Guest, thank you for your amazing feedback about our Mercure Rimini Artis. We are glad you have appreciate our location near to the sea and the city center. We hope to welcome you again as soon as possible. Best regards.

10/10 Excellent

Jim

Stayed 1 night in May 2022
Response from Teo Lima - General Manager on 10 Jun 2022
Gentilissimo Jim, grazie mille per il tempo dedicato a recensire in maniera positiva il nostro Mercure Rimini Artis. Siamo davvero felici che il suo soggiorno sia stato piacevole e all'altezza delle sue aspettative. Ci auguriamo di poterla accogliere presto nella nostra struttura e auguriamo una buona giornata. Cordiali Saluti

10/10 Excellent

PABLO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2022
Response from Teo Lima - General Manager on 7 Mar 2022
Dear Pablo, thank you for your positive feedback regarding our Mercure Rimini Artis. We are glad that your stay was good and relaxing. We look forward to welcome you again as soon as possible. Best regards

10/10 Excellent

BRANDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and clean room, good location and very nice staff.
Stayed 2 nights in Nov 2021
Response from Teo Lima on 23 Jan 2022
Dear Mr. Brandy, thank you very much for your positive feedback! It's a pleasure to read that our rooms, services and staff were appreciated! We always work hard to make our Guest's stay unforgettable! We are in Marina Centro in Rimini, so we boast this bueautiful location! We hope to welcome you soon in our Mercure Artis to let you to enjoy your next stay! Best regards, Teo Lima - General Manager

2/10 Terrible

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was shabby and old. The bed hard and tilted. The walls thin and everything was loud from the hallway.
Stayed 3 nights in Sep 2021
Response from Teo Lima General Manager on 22 Sept 2021
Dear Mr. Andrew, thank you for the time spent to write about your experience in our Mercure Rimini Artis. We are sorry that your stay wasn't good and we apologise for the loud, in general this problem never happens. We will do our best to improve our rooms and our services to guarantee a better stay for all our guests. We hope that you will give us a second possibility. Best regards.

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great property with all restaurants and shopping centers across the street, onsite heated pool facing the main street, beach in the back of the property about 2 minute walk. Overall, satisfying experience and nothing bad to point about the property.
Stayed 3 nights in Sep 2021
Response from Teo Lima on 11 Sept 2021
Dear Guest, thank you for this feedback about our Mercure Rimini Artis. We are glad that you have appreciate our location near to the sea and to the centre. We hope to welcome you next time! Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, convenient.
Clean, friendly, conveniently located, great spot to spend your time in Rimini.
Stayed 2 nights in Jul 2021
Response from Teo Lima on 2 Aug 2021
Dear Guest, thank you for sharing your experience in our Mercure Rimini Artis. We are happy to hear that our location, our staff and our services were nice for you. We hope to welcome you for your next holiday in Rimini! Best regards.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but all extras to be paid
Great hotel, some staff are great but charged for every single extra
Stayed 1 night in Apr 2021
Response from Teo Lima on 23 Jun 2021
Dear Guest, thank you for your positive feedback about our Mercure Rimini Artis. We hope to welcome you again as soon as possiible. Kind regards.

10/10 Excellent

Hirono

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Staff was very friendly and helpful. Parking under the hotel building was convenient since it’s a very busy city. Room was clean and very modern. We didn’t go to the beach, but it’s just behind the hotel. Easy access to all the restaurants, Cafes and shops. It has a nice heated swimming pool open all night with towels provided by the hotel.
Stayed 1 night in Oct 2020
Response from Teo Lima - General Manager on 21 Nov 2020
Dear Hirono, thank you for your review. We are glad to know taht the stay was pleasant and that you appreciated our services. We hope to meeting you again soon!

10/10 Excellent

Amanda, Reggio Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible... and the room was beautiful & clean
Stayed 3 nights in Jul 2020
Response from Teo Lima on 31 Jul 2020
Dear Amanda, thank you for your kind review and nice words, we are very happy that you liked your stay with us! Hope to see you soon!

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nightmare !!!
Horrible experience a nightmare !!! Never in 32 years travel experience all over, I had so horrible experience !!! Terrible service, horrible staff , terrible Location !!!
Stayed 1 night in Oct 2019

2/10 Terrible

LAURA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nightmare !!!!
Terrible
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Teo Lima - General Manager on 8 Nov 2019
Dear Guest, thank you for leaving a good score to our hotel. We are glad that you enjoy your stay. We hope to see you soon, Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Teo Lima - General Manager on 30 Sept 2019
Dear Guest, thank you for gave us a good score, We are glad that you enjoy the stay at Mercure Rimini Artis, We hope to see you in the nearest future! Best regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean and amazing pool. We also got a complimentary Aperitivo which was also very nice.
Stayed 2 nights in Aug 2019
Response from Teo Lima - General Manager on 30 Sept 2019
Dear Guest, thank you for your review, We are glad that you enjoy your stay in our hotel, We make a lot of attention of the cleaning of all the areas and we are happy that you appreciate our free aperitivo offer for all the guests all year. We are looking forward to welcoming you again, maybe in winter so you can enjoy our pool with hot water. Best regards

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service (many spoke very good English), lovely breakfast with quite a range of options, very clean and spacious room.
Stayed 4 nights in Jul 2019
Response from Teo Lima - General Manager on 3 Aug 2019
Dear Guest, we are really glad to know that your stay was good and that you appreciated our delicious breakfast and the cleaness of the rooms. We are also happy that you recognized our staff competence: it is really important, for us, to having skilled employees who work professionally. We hope to welcoming you again in a further occasion! Best regards, Teo Lima - General Manager

6/10 Okay

Surdu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Locatia este foarte curata, personalul foarte amabil, micul dejun este bun, deasemenea seara iti ofera si o mica gustare si un pahar de vin.., singura problema este ca peretii intre camere sunt foarte subtiri si se aud tot felul de zgomote de la vecini sau femeia de servici care incepe treaba cam de la 6diminieata, la fel tamplaria de la geamuri si balcon nu este foarte bine izolata si se aud zgonote si de afara, plus muzica. Spun asta pentru ca am vrut sa dorm si eu ca un om normal in concediu pana la ora 9:00-10:00, dar nu am reusit
Stayed 2 nights in Jun 2019
Response from Teo Lima - General Manager on 3 Aug 2019
Dear Mr Surdu, thank you for sharing with us your opinion about your stay at our hotel. We are glad to know that you appreciated our staff courtesy and anjoyed our aperitif. Regarding the noises, our housekeepers do not use to start working on the guests floor until 9.00 o'clock, to respect clients quiet and relax, actually. For the external work in progress, unfortunately, we are not responsable for, thus, we are sorry for the inconvenient, but we can not do anything to avoid it. Anyway, we hope to meeting you again in a further occasion. Best regards, Teo Lima - General Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Great hotel, very helpful and polite staff. Breakfast was lovely, room clean and modern. Centrally located. Had a wonderful 3 night stay here.
Stayed 3 nights in Apr 2019
Response from Teo Lima on 21 May 2019
Dear Julie, thank you for your review. We are glad to kow that you appreciated your stay here: our guests opinion is really important to us! We hope to meeting you again in the next future. Best regards, Teo Lima - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very close to beach; restaurants e
Couldn't have been made more welcome. Excellent staff, breakfast fantastic
Stayed 4 nights in Jul 2018
Response from Teo Lima- General Manager on 28 Mar 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Rimini Artis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we've stayed in
A superb hotel, friendly staff, the rooms are spacious and soundproofing really does work, you'll want these sliding doors in your house.
Stayed 4 nights in Jun 2018
Response from Teo Lima on 14 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

ana maria , Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it every euro¡¡
clean, well located, delicious breakfast... great hotel.
Stayed 1 night in Jan 2018
Response from teo lima on 14 Nov 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Therese, Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely staff
Perfect in every way. Free bicycles, free drink and buffet early evening.
Stayed 1 night in Oct 2017

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a great location
We spent hours trying to find a good hotel in Rimini and found that the majority of Rimini hotels are pretty old and dated, This was the only hotel we found that was reasonably new and we hit the jackpot. Great new rooms, very spacious might I add. The hotel staff were all very nice and helpful. They have a good swimming pool and lounge area in the lobby and it's right next to all the best food places and across the street from the beach. Big + for location, + for the room, + for the staff and a + for the free breakfast buffet.
Stayed 4 nights in Jun 2017

8/10 Good

Louie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Cosy and Comfortable
We booked this hotel due to a number of positive reviews, and the hotel did not disappoint. From our welcome at check in, to our departure at check out, the staff were polite, friendly, personable and did everything they could to make our stay as comfortable as possible. They explained the complimentary drinks and snacks in the evening, were knowledgeable of where to go in the evenings for particular food and did it all with a smile on their face. The rooms were delightful, spacious, kept clean and perfect for our stay.
Apertif
Pool in the evening
Stayed 5 nights in Jun 2017

10/10 Excellent

SANJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. It is at the beach. We changed and got
The people are very helpful. We liked the Breakfast . We also liked the free happy hour between 7pm and 9pm. The parking was convenient in the under ground. We enjoyed the beach a lot. The ground under the water slopes very slowly which makes it save for young children.
Response from simona on 24 Dec 2016
Dear Mr Smith, We very much appreciate your comments regarding your stay at the Mercure Rimini Artis. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teo Lima General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous! Staff was extremely helpful and courteous.
Response from simona on 24 Dec 2016
Dear Guest, Thank you for taking time to tell us about your experience at the Mercure Rimini Artis. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Teodato Lima General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good stay, room was spacious. On the road so a little bit noisy but apart from that, it was good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great ! The decor, location and very helpful staff. Planing to come back there in the summer.

8/10 Good

Christina, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time at the hotel. But the free wifi didnt work in the rooms only in the lobby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Great service, very friendly staff, perfect location.

10/10 Excellent

Nicola, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Artis
It was my third stay at this hotel, it is very conveniently located, very clean, the rooms are spacious and I had a lateral sea view and a balcony. The staff are very efficient and helpful, I will definitely stay here again next time I am in Rimini.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
very nice, more modern than some in that area. very clean

6/10 Okay

Peter Gaffney, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't for the car parking charges
This hotel charges for parking. Make sure to factor this into your costs.

10/10 Excellent

Benny49, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Touches
Enjoyed the free wine, cheese and salami every evening, and the bar staff were fantastic. The pool is beautiful but small and fronts the main strip. The hotel does not provide free loungers on the beach, and you are not allowed to just sit on the sand which is frustrating

10/10 Excellent

GPaolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a fantastic location
We love this Hotel! One of the best sets of staff we have ever come across. Friendly and helpful, I even saw them putting hot water into the swimming pool after a guest said it was a bit cold. When they had finished it was like a bath! Room was fine, TV was a bit fiddly to use, bed was a bit firm with small pillows, but still perfectly ok. They changed the bedding every day, there were toiletries galore, free water in your fridge every day and it was spotless when we returned each day. A very nice touch is the free drink and nibbles in the lobby every evening, all served with a smile and nothing too much trouble. If you are going to Rimini this is the Hotel to stay at, and with everything on your doorstep and the beach a one minute walk away.

8/10 Good

A Milani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice location and clean rooms. There was a pool and it was close to the beach

10/10 Excellent

lgbjym, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantatic service and great rooms
perfect. right on the beach front, morden design, and the service second to none. the breakfast choices are limited, however there are complementary happy hours during night time when you can have free drinks and food. the staffs there are very helpful. all in all very enjoyable family vacation.

8/10 Good

Jimbimmer

Liked: Cleanliness, staff & service, room comfort
Awesome hotel.
First, my friend and I went to Rimini right after the Summer season ended, so prices were cheaper everywhere, but the beaches are empty as it is much colder and there are less people. However that being said the hotel was amazing, our room had an amazing contemporary look and feel, clean/large bathroom and shower and we had a large deck to view the beach. The staff was great, seriously, they helped us with everything from from knowing where the bars and clubs are to opening bottles for us while we hung out in their lobby lounge.

10/10 Excellent

Wendy, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for all ages
We stayed for 5 nights in the hotel - 2 adults and 2 children (age 11 & 12). We loved the hotel - I think it's about 3 years old and it still looked clean and new. We didn't have breakfast in the hotel so can't comment on the food. There is a supermarket just along from the hotel so we sometimes got bits from there and eat breakfast on the balcony. The swimming pool is not that big but is adequate for the amount of rooms in the hotel (and I think when we were there in August it was full). The hotel is on the main road but once the patio doors are shut you really don't hear a lot of noise and it's very convenient for the restaurants and also the frequent bus service.

10/10 Excellent

Melissa, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must-stay in Rimini!
The Mercure is fantastic - the rooms were big, spotlessly clean, with great amenities and spacious bathroom. The hotel offered complementary "aperitivi" from 7-9pm (1 drink per person, with various hors d'oeuvres and snacks). Breakfast (not included) is served until noon, which is great for all the late-night party-goers. I travel often throughout Italy, and this was by far the friendliest staff we encountered. It was a wonderful experience!

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service
Could not fault this hotel. We
Could not fault this hotel. We had a sea view room - with balcony - Large spacious rooms - friendly and helpful staff.