Rio Frio Holidays

Arrived January 20 for a week. It was conveniently located, making it walkable to all areas. The room was spotless. Check in was fast and staff were very helpful. They always had their famous little tarts in the lobby with fruit water. I would recommend this hotel.

Staff was great. Property clean, but rooms were a little outdated- No usb chargers, mattress was older, and was not give any washcloths.

Great location and the history of the building itself was amazing. The staff were friendly and helpful. I wish there was a bar area to sit at and meet other travelers, but they did have a small bar set up in the lobby and there are comfortable areas to sit at. They are able to help you with tour information. The breakfast is amazing!

The hotel is beautiful. The staff are well trained and the manager provided us with a fantastic dinner recommendation and took the time to walk us through some of the sights we should see in the area and throughout Lisbon. Our room very comfortable. The bed was the perfect firmness, shower was large and the fridge well stocked. We had a drink at the bar before dinner and they were accommodating with our allergies. Breakfast was delicious. They had a variety of options, including fresh fruit, cheeses, yogurts, various types of bread, pastries, eggs, hams, cereals, and granola. They also had a variety of juices and coffees. We did not make use of the pool or gym, but they looked well maintained and inviting. We would have gone for a swim, but it was not quite warm enough (even for us Canadians). Wonderful stay and the perfect way to end our trip to Portugal.

A few small things in the room needed to be repaired. Nothing was seriously broken; it's more a matter of not being maintained properly. Also, the rooms are very warm and the cooling is not turned on, making for an uncomfortably warm night. You can't leave the window open because it's too loud outside until at least midnight.