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TH Ortano - Ortano Mare Residence

3.0 star property

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TH Ortano - Ortano Mare Residence offers a private beach for soaking up the Mediterranean sun. Enjoy local cuisine at two restaurants after windsurfing, canoeing, or beach volleyball. Kids love the playground, and adults can relax in the three outdoor pools.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Restaurant
  • Laundry room
  • Spa
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About this property

TH Ortano - Ortano Mare Residence

  • Family-friendly residence on the waterfront
  • At TH Ortano - Ortano Mare Residence, you can look forward to a beach bar, a poolside bar and a corner/local shop. This residence is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Treat yourself to spa services, such as a facial, a massage or a body treatment. Enjoy Mediterranean cuisine and more at the two on-site restaurants. Enjoy on-site activities, such as windsurfing, beach volleyball and rowing/canoeing. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
  • Additional perks include:
    • 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
    • An outdoor tennis court, a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
    • A banquet hall, a front desk safe and tour/ticket information
    • A 24-hour front desk, a gift shop and a TV in reception
  • Other amenities include:
    • Bathrooms with showers and bidets
    • Kitchenettes, fridges and stovetops

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Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 11 September and 31 March.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 10 kg per pet)

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are available for EUR 5 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does TH Ortano - Ortano Mare Residence have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is TH Ortano - Ortano Mare Residence pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at TH Ortano - Ortano Mare Residence?

This property doesn't offer parking.

What time is check-in at TH Ortano - Ortano Mare Residence?

Check-in start time: 5:00 PM; check-in end time: midnight.

What time is check-out at TH Ortano - Ortano Mare Residence?

Checkout is at 10:00 AM.

Does TH Ortano - Ortano Mare Residence provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is TH Ortano - Ortano Mare Residence located?

Located in Rio, this beachfront residence is in a national park and within a 5-minute walk of Ortano Beach and Arcipelago Toscano National Park. Rio Marina Beach and Spiaggia della Torre are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

8.8

Location

7.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 6 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

Reviews

Verified

8/10 Good

Verified traveller

Organizazione perfetta strutture ottime Animazione ottima anche una buona assistenza medica
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BELLISSIMA ESPERIEVZA . La consiglio a tutti👍 Hotel top! Posto top! Esperienza top
Stayed 15 nights in Sep 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

Me sentí estafado.

Totalmente desilusionado, no hay servicio de limpieza, es todo auto service. Hay un laundry para lavar las toallas y sabanas, que hay que pagar. Me cobraron un cargo adicional de 15€ por persona (en mi caso 30€ x 7 días = 210 €) supuestamente era la tarjeta del hotel con el acceso a la piscina y las toallas de la habitación. Este cargo aparece como un adicional al hacer la reserva pero no como algo fijo a considerar en la reserva total. Fuera de esto la ubicación esta bien y las instalaciones son aceptables, algunas luces en la noche no funcionaban en zonas de escalera, el wifi bien. No lo recomendaría por este cargo obligatorio injustificado que no esta bien detallado y explicado como tal.
Stayed 7 nights in Sep 2017
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Schöne gepltegte Anlage in Strandnähe.

Das Personal an der Reseption war nicht sehr freundlich bei unserer Ankunft. Die zusätzlichen Gebühren von 15€/Tag pro Person für die Benützung der Infrastruktur , Animation, Reinigung und sonstigen Leistungen welche nicht genau deklariert sind, ist eine Abzockerei. Das Depot von 150€ für das Appartement muss Cash bezahlt werden, mit Kreditkarte geht nicht. In dem acht Tagen unseres Aufenthaltes wurde unser Appartement nicht einmal gereinigt. Verpflegungsmöglichkeiten ausserhalb des Resorts die in kurzer Distanz zu Fuss erreichbar sind gibt es nicht.
Stayed 8 nights in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Animazione perfetta!!!!!

esperienza sicuramente positiva, ma alcuni aspetti vanno sicuramente commentati: c'è un passaggio di persone extra villaggio che utilizzano i servizi della struttura. Inoltre il prezzo della tessera club eccessivo.
Stayed 6 nights in Jul 2017
Verified

8/10 Good

giovannamaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo staff dell' animazione è stato veramente professionale, la consiglio a tutte le famiglie con adolescenti e per i genitori che vogliono fare attività fisica.Sconsigliata a chi desidera pace e silenzio! La struttura è in una incantevole baia con un mare cristallino. Unica mancanza rilevata la qualità della ristorazione e del servizio bar.
Verified

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno troppo breve, ma molto piacevole sia per il confort del residence (situato in una posizione molto comoda sotto tutti i punti di vista: a pochi minuti dall'imbarco dei traghetti e con l'accesso privato alla spiaggia) che per la disponibilità di tutto il personale. Un ringraziamento speciale a tutti gli animatori che ci hanno permesso di vivere in modo gioioso questo momento di relax.
Verified

6/10 Okay

Luca

Liked: Cleanliness, staff & service

Séjour agréable dans cet havre de paix...

Séjour dans la résidence prêt de l'hôtel. Distance de la mer 500m à travers des jardins et piscine trés bien entretenus. Plage de galets mais trés bien équipé.
Verified

6/10 Okay

Francesca

Liked: Cleanliness, property conditions & facilities

Posizione ok, diversi servizi ma...

All'arrivo attesa di un'ora per il check-in poi attesa di altra ora per avere la camera. Il residence è un po' più distante dal corpo centrale, piscine e spiaggia ma va benissimo. Carta igienica... non fornita, asciugamani senza cambio per una settimana (almeno ditelo!), niente condizionatore né ventilatore sebbene il caldo non fosse eccessivo. Per il resto posizione dell'hotel ottima (la strada di accesso è fortemente dissestata ma... di questo bisognerebbe chiedere al Comune) e vi sono molti servizi inclusi come piscina e spiaggia (con rete anti-meduse).
Verified

6/10 Okay

Gius

Liked: Staff & service

Bella struttura sul mare adatta alle famiglie

Bella la posizione soprattutto perché è sul mare e c'è una spiaggia attrezzata a disposizione, belle le strutture e la piscina. Sicuramente un luogo ideale per una famiglia. Personalmente non credevo di avere prenotato un residence e quindi mi aspettavo la pulizia quotidiana della stanza e la colazione. Errore mio probabilmente. Poco costoso il ristorante. Personalmente non amo molto l'ambiente tipo villaggio vacanze, con braccialetti colorati al polso e animazione. Ma i bambini si divertono e molte persone hanno modo di socializzare, del resto essendo un luogo non vicinissimo a un centro abitato si tende a restare nella struttura anche la sera e quindi l'animazione può essere utile. Sono invece rimasto deluso dall'impossibilità di collegarmi con il computer, per me indispensabile per lavoro e sono stato costretto ad andare a Rio Marina e farmi ospitare da un barista gentilissimo. Anche la tv in camera funzionava male. Comunque in conclusione è stato un soggiorno piacevole.
Verified

6/10 Okay

Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort

Residence umido

Purtroppo i materassi e le coperte erano bagnati e sono rimasti fradici per i tre gg di soggiorno. Inaudito, l'albero molto curato mentre il residence è abbandonato a se stesso come se ce fossero ospiti di serie A e altri di serie B
Verified

8/10 Good

Marco

Liked: Staff & service, property conditions & facilities

Consiglio questo villaggio

Bel posto bella vacanza
Verified

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

isola d'elba

molto bello posto fantastico albergo pulito
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Viele Medusen und exkl.15€/Tag/p.P

-Nach unserem Buchung, mussten wir 30Euro pro Tag für 2Personen zusätzlich unter der Motto "Club Card"(Strom, Wasser, Gas, Reinigungsgebühr) bezahlen-was auf Buchungsbestätigung ist gar nicht gestanden. -Trotz Netz gegen Medusen kann man wegen Medusen nicht schwimmen. - überall laute Musik -statt angesagte kostenlose Internet, muss man bezahlen +nette Personal, sehr gepflegte Umgebung, familienfreundliche Unterhaltungen, aber nur auf italienisch
Verified

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Verified

6/10 Okay

enrico

Liked: Cleanliness, room comfort