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Reviews of Hotel La Perla

3 out of 5
Hotel La Perla
Viale Rovereto, 67/69, Riva del Garda, Trento

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 8 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheridan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly, with ok breakfast buffet
Stayed 4 nights in Sep 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. We had a Superior Room facing the pool. It was nice to have the separate seating area, two full bathrooms, and the balcony. It was clean and updated and quiet since it did not face the street. Staff was helpful and responsive. The secured bike storage area was convenient to use. We enjoyed the large pool and outdoor bar area. The location is a few minutes walk to the lake and a 20 minute walk into the old town/harbor area and within easy walking distance of lots of restaurants and shops.
Stayed 6 nights in Aug 2023

6/10 Okay

Caroline

Stayed 2 nights in Sep 2022

10/10 Excellent

Sabaheta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect breakfast, nice place to come and relax.
Stayed 1 night in Aug 2019

6/10 Okay

Natalia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No soundproof
It seems you're sleeping right on the street along the overnight noisy road. No shower cabin, just old dirty curtain
Stayed 2 nights in Aug 2021

6/10 Okay

Angela

Liked: Cleanliness, staff & service
No A/C and no WiFi unless you book premium rooms!!
Hotels.com listed the hotel as one with A/C and free WiFi, however that goes only for the premium rooms. Thanks hotels.com for being so misleading... I also understand now, why there weren’t any room pictures available under the reservation sections for the “classic rooms”. Those rooms look like from the 60s and are humid and hot in the summer, and the little plug in fan they provide, doesn’t help much. At least it was clean and all the staff was super nice. The location is perfect, and parking was gated and convenient. The breakfast buffet looks nice, but most of it is not good at all once you taste it. Overall, for 2 nights it was okay.
Stayed 2 nights in Aug 2019
Response from marina on 22 Aug 2019
Hi Angela, Thank you for your review

8/10 Good

Anna, Cardiff

Liked: Cleanliness
Nice hotel close to the lake
Hotel bedroom was fairly basic, but clean and comfortable. Breakfast was ok, the staff at time didn't replenish enough and started clearing away before the end of breakfast at 9.30, which was annoying for those coming down at 9.15. Pool and front bar/lobby area is lovely and offers a perfect break from the lake.

2/10 Terrible

Michele, Edwardsburg, MI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel! Worst hotel on our two weeks in Italy. Front desk said they didn't have our reservations from hotels.com and had to wait thirty minutes to find. Beds were just like small thin cots. Tried to cancel second night but Hotels.com said we couldn't. VERY FRUSTRATING
Response from Maura on 20 Jun 2016
Dear Sir, we apologize for the living room in our hotel, but we do not understand your comment. We have done our job usually check in always done in 5 minutes and half an hour like you said, but if that is not good maybe you could choose a higher category. As for the staff and other reports that do not help us to get an idea of the problem you have. However we apologize again, but you should immediately report the opinion at the reception. The Hotel Manager

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from mb on 24 Jul 2022
grazie

8/10 Good

Ceni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La struttura e i servizzi buoni
Stayed 1 night in Sep 2021

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mehr als 3 Sterne
Eins vorweg - wir hatten ein Superior-Zimmer (die "normalen" sollen vermeintlich weit einfacher ausgestattet sein - hier können wir kein Urteil abgeben). Unser Superior-Zimmer war richtig stylisch eingerichtet, in schwarz-weiß, wie auf den Fotos. Modern, sauber, schöner Balkon mit bequemen Stühlen und Liegen. Fehlt eigentlich nur ein kleiner Kühlschrank... Das Zimmer lag zur Straßenseite hin, immer was los, immer interessant. Bei geschlossenen Fenstern und Türen, ist vom quirligen Treiben kaum was zu hören. Die wunderschöne Strandpromenade vom Gardasee, mit Liegemöglichkeiten auf Rasen oder auf Kies - je nach Geschmack - ist nur wenige Schritte entfernt. Viele Restaurants und Geschäfte und eine spitzenmäßige Eisdiele in unmittelbarer Umgebung. Ein Spaziergang entlang der Strandpromenade führt in gut 15 Minuten an den Hafen und in die sehenswerte Altstadt. Das Frühstück war - für italienische Verhältnisse - recht gut. Das Personal stets freundlich und hilfsbereit. Der große Pool lädt zum Schwimmen ein, wenn man das etwas kühle Wasser nicht scheut. Egal ob sportlich ambitioniert, einfach mal eine gemütliche Bootsfahrt oder ein Ausflug in die interessante Bergwelt rund um den See - ein idealer Ausgangspunkt. Allerdings sollte man auf gelegentliche "Stauzeiten" achten, die sich manchmal an der am Hotel vorbeiführenden Straße bilden. Kurzum - eine richtig schöne Woche ;)
Stayed 7 nights in Aug 2021

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Der Empfang und das Rezeptionspersonal waren sehr freundlich und stets aufmerksam. Das Einzelzimmer war etwas klein, jedoch sauber und zweckmäßig. Leder gab es keine deutschen TV-Sender. Das Frühstück war lecker und reichhaltig, wobei leider die Corona Auflagen eine Selbstbedienung am Buffet nicht zuließen. So hatte man manchmal das Gefühl, als ob man krank wäre, wenn man mal näher als einen Meter heranging. Zudem schien es, als ob jeder nicht mehr als 2 kleine Semmeln essen sollte, da man etwas schief angesehen wurde, wenn man eine dritte wollte. Echt gut war die Bar, mit freundlichen Mitarbeitern.
Stayed 4 nights in Aug 2021

8/10 Good

Davide

Liked: Staff & service, amenities, property conditions & facilities
posizione comoda all’ultima spiaggia
Stayed 1 night in Sep 2021

8/10 Good

Christa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bis ca. 23.00 laute Musik von Hotelbar in der Nähe... Schade dass TV keinen deutschen Sender hatte... Premium Hotelzimer war super! Sonniger Pool und Bar abends hat uns gefallen
Stayed 3 nights in Aug 2021

8/10 Good

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

2/10 Terrible

Stefano

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DA DIMENTICARE!
CONSEGNATA STANZA SINGOLA NON PULITA, PICCOLA, CON LETTO TALMENTE MINUSCOLO CHE NEMMENO MIO FIGLIO QUANDO AVEVA 5 ANNI POTEVA STARCI DENTRO. NOTTE INSONNE!!!!!
Stayed 1 night in Aug 2021

10/10 Excellent

Ralf, Schemmerhofen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endstation Transalp-Radtour für eine Nacht. Dafür perfekt, Radkeller, nahe zum Strand mit netter Bar.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel wurde zum Teil renoviert mit Empfang, Aufzug und Premium Zimmer. Dieser Teil was sehr schön. Im Altbau gab es in den Zimmern keine Klimaanlage, was bei 35 Grad Hitze schon kaum mehr erträglich war. Die Zimmer und Du/WC waren sehr klein und die EZ dazu noch alt und abgewohnt. Besonders hervorzuheben ist das große Schwimmbad und der überaus große Parkplatz, was bei der sonstigen katastofalen Parkplatznot ein Segen war. Frühstück war ok, bis auf alle Arten von Kaffee, welche alle ungenießbar waren.
Stayed 4 nights in Jul 2019
Response from reception on 12 Aug 2019
vielen Dank für Ihre Bewertung

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ferie
Stayed 1 night in Jul 2019
Response from marina on 27 Jul 2019
grazie mille per la Sua recensione saluti

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from reception on 17 Jul 2019
grazie mille per la Sua recensione alla prossima cordiali saluti marina

10/10 Excellent

Lotte, Brønderslev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very Nice hotel. Nice pool. We only missed aircon, the room was HOT!
Stayed 1 night in Jul 2019
Response from reception on 5 Jul 2019
thank you for your feedback

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Preis - Leistung Top! Leider nur Deckenventilator in unserem Zimmer, keine Klima! Beim Frühstück könnte beim Gebäck etwas mehr an Auswahl sein!
Stayed 2 nights in Jun 2019

8/10 Good

Hege

Liked: Cleanliness, staff & service, property conditions & facilities
Flott beliggenhet
Veldig koselig hotell med god service og flott beliggenhet. Vi bodde i den gamle delen og der var seng og puter i overkant harde.
Stayed 3 nights in Aug 2018

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

4/10 Poor

elina

Liked: Cleanliness
Disliked: Staff & service, room comfort
Kierrä kaukaa
Hotellin classic-tason huoneet ovat tunkkaisia ja kuumia kopperoita, joissa ei ole ilmastointia. Vaihdoimme lisämaksusta premium-tason huoneeseen, jotka ovat tilavampia ja ilmastoituja. Premium-huoneita on vain kahdelle hengelle ja meitä oli kolme. Tästä aiheutui varsinainen selkkaus, jonka seurauksena jouduimme maksamaan kahteen otteeseen lisää, eikä meille loppujen lopuksi edes järjestetty sovittuja huoneita. Respan työntekijät sotkivat ja sähläsivät, ja taustalla hääri umpi-italiankielinen omistaja, jonka suhtautuminen hotellin vieraisiin oli äärettömän nuivaa. Liikenteen meteli oli jatkuva ympäri vuorokauden. Uima-altaan vesi oli kylmää eikä sinne paistanut aurinko juurikaan keskipäivää lukuunottamatta. Riva del Garda on upea lomakohde, mutta tämä hotelli kannattaa kiertää kaukaa.
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Jörgen

Disliked: Property conditions & facilities, room comfort
Response from General Manager on 6 Aug 2016
THANK YOU

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi! La Direzione

6/10 Okay

ROBERTO, Venezia

Disliked: Property conditions & facilities, room comfort
Buona
Riva del Garda location ottima
Response from Maura on 24 Jul 2016
Grazia SIg. Roberto.

4/10 Poor

Rocco, trento

Disliked: Room comfort
promesse disattese
la prenotazione diceva: singola di 15 metri quadri e televisore con canali satellitari arrivo la sera del 16 maggio 2016 in questo hotel e mi danno una camera di sei metri quadri con un televisore di 9/10 pollici Mivar, vecchio almeno di venti anni. decido di lasciar stare perchè avevo sonno. tolgo il cuscino lungo due metri che faceva da divano e apro il letto e scopro che il materasso è ficcato sotto una struttura di legno che era da supporto al cuscinone stesso. il problema è che non si può spostare e quindi la larghezza del letto si riduce di un terzo con il lenzuolo che non si sfila. scendo giù a lamentarmi ed il portiere si scusa dicendo che è stato un disguido e mi assegna una camera di 8 metri quadri (misurati) con un letto di una piazza e mezza ma con il solito televisorino Mivar. la mattina a colazione la macchina per il toast funziona male, e gli alimenti sono di qualità scadente ma il must erano le fette di uova sode che erano per così dire 'spugnose' e la frittata più schifosa che ho mai assaggiato.
Gentile Sig. Rocco dispiace leggere le vostre opinioni dopo aver soggiornato. Il nostro staff è sempre accogliente e professionale, ci rammarica che abbia perso il suo tempo prezioso nel prendere le misure della camera anzichè riposare data l'ora del suo arrivo. La ringraziamo comunque di averci scelto e le ricordiamo che siamo pronti a soddisfare ogni sua esigenza di tipologia di camera avendo di differenti in Hotel. Un consiglio personale in futuro se ha necessità di camere più grandi prenoti Camere Doppie per uso singolo. Per quanto riguarda le sue opinioni riguardo la qualità dei cibi sappiamo che è soggettiva e Le rinnovo l'invito di chiedere al nostro staff per qualsiasi esigenza anche alimentare Lei possa avere. Abbiamo una colazione di tipo internazionale ed è un brand che ci distingue nella categoria a cui apparteniamo. Cordialmente Il Direttore