Riverside Holidays

We were assigned a room where the refrigerator wasn't working (the freezer was fine) - the clerk sent maintenance staff, who tried to gaslight by saying we weren't closing the door properly The Manager intervened, and we got another room - the iron in the new room however, had some kind of adhesive on it, which while ironing my shirt, transferred onto my shirt and ruined it - swapped the iron out, for all the good it did for my shirt Aside from these two things, the hotel is pleasant and quiet - it's just far enough from Times Square that you miss the noise, but close enough that you can walk - the gym is much smaller and more modestly equipped than seemingly advertised The complimentary drinks are a nice touch I would stay here again

I enjoyed my stay, great location, stylish hotel and overall great experience. I’ll be back on my next visit,

Clean, user friendly and convenient!

The room was spotless and the staff was wonderful.

I liked the proximity to Times Square, the breakfast buffet, the view, and the friendly helpfulness of staff. I did not like that there was no CNN.