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Reviews of Graton Resort & Casino

4 out of 5
Graton Resort & Casino
288 Golf Course Drive West, Rohnert Park, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 99 reviews" "
Rating 8 - Good. 14 out of 99 reviews" "
Rating 6 - Okay. 10 out of 99 reviews" "
Rating 4 - Poor. 3 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was exceptional as was the gami g
Stayed 4 nights in May 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The security guard was very rude to my husband when he was coming the hotel questioning if he was going to stay at the hotel and his luggage. I found that very disrespectful. The entire staff was great except that one security guards
Stayed 1 night in May 2024
Response from JP on 5 May 2024
We are thrilled that you had a great stay at the Hotel. We look forward to hosting you again in the future when you are in our area.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pleasant atmosphere..!! And the staff was pleasant.. a little shy..!!
Stayed 1 night in Apr 2024
Response from JP on 26 Apr 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you in the future when you are in our area!

8/10 Good

Liya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Simple
Stayed 1 night in Apr 2024
Response from JP on 11 Apr 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 Excellent

Princesa

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from JP on 11 Apr 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you're in our area!

10/10 Excellent

LizeLotte

Stayed 4 nights in Aug 2023
Response from JP on 25 Apr 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area.

4/10 Poor

David

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed for two nights and they didn’t make up our room for the second night. When we finally called housekeeping , they said we had to ask for it. But no one told us about this rediiculous rule for an $800 per night hotel. My last visit.
Stayed 2 nights in Feb 2024
Response from JP on 17 Feb 2024
Thank you for your feedback. We are always looking for ways to improve our service.

10/10 Excellent

Ryneel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from JP on 15 Jan 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 Excellent

MARK

Awesome and amazing 👏
Stayed 4 nights in Nov 2023
Response from JP on 30 Nov 2023
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2023
Response from JP on 15 Jan 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 Excellent

laury

Stayed 1 night in Nov 2023
Response from JP on 6 Nov 2023
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from JP on 22 Oct 2023
We are thrilled that you enjoyed your time with us. We look forward to hsosing you again in the future when you are in our area!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was wonderful,
Stayed 1 night in Oct 2023
Response from JP on 22 Oct 2023
We are thrilled that you enjoyed your time with us. We look forward to hsosing you again in the future when you are in our area!

6/10 Okay

Lynn

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from JP on 2 Nov 2023
Thank you for your feedback. We are always looking for ways to refine our service, and improve our guest experience.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel grounds are clean, rooms are nice and all the facilities are nice.
Stayed 1 night in Sep 2023
Response from JP on 2 Oct 2023
We are thrilled that you enjoyed your time with us! We look forward to hosting you again in the future when you are in our area.

6/10 Okay

Cammila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from JP on 1 Oct 2023
Thank you for your feedback. We look forward to seeing you next time you're in our area.

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness, amenities
You need to completely retrain your staff, from the people at the various doors to the property who are aggressive and rude, to check in staff who are clueless, to bartenders who are not able to make even the simplest cocktails. You should hire a hospitality consultant to revamp evetyyhing. I paid almost $750 a night for the equivalent of 3 star service. I will call out that the spa was excellent, as was The Boathouse Restaurant.
Stayed 1 night in Sep 2023
Response from JP on 10 Sept 2023
Thank you for your feedback. As we are always looking to improve our service for our guests, we will look into your comments and address.

10/10 Excellent

Celia

I had a great time with my spouse on my birthday!
Stayed 1 night in Aug 2023
Response from JP on 10 Aug 2023
We are thrilled that you enjoyed your time with us. We look forward to the opportunity to host you again in the future when you are in our area.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from JP on 7 Aug 2023
We are thrilled that you enjoyed your stay with us. We look forward to the opportunity to host you again in the future when you are in our area.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
💯% Graton!
Had a Wonderful time at Graton; outstanding food (630park) and Food court was wonderful…Great service ; friendly staff; courteous chivalry …Excellent and experienced bartending 👏👏 Highly recommend for Stay !
Stayed 1 night in Jun 2023
Response from JP on 2 Jul 2023
We are thrilled that you enjoyed your time with us. We look forward to hosting you again in the future when you're in our area!

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good amenities for a resort
Stayed 1 night in May 2023
Response from JP on 1 Jun 2023
We are very pleased that you enjoyed your time with us. We look forward to the opportunity to host you again in the future when you're in our area.

10/10 Excellent

Jennifer

Stayed 1 night in May 2023
Response from JP on 18 Jun 2023
We are delighted that you enjoyed your stay with us. We look forward to the opportunity to host you again when you are in our area.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean casino and hotel. The staff is beyond friendly and helpful. Would recommend for a fun getaway
Stayed 1 night in May 2023
Response from JP on 19 May 2023
We are thrilled that you enjoyed your time with us. We look forward to the opportunity to host you again in the future when you happen to be in our area.

10/10 Excellent

Leslie, San Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like them to update the food options and maybe have something they can send to your room to eat
Stayed 1 night in May 2023
Response from JP on 19 May 2023
We are glad you enjoyed your time with us at the resort.Our newest dining option is being developed, and should opened early summer!We look forward to the opportunity to host you again in the future when you are in our area.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looking forward to doing it again.
Stayed 2 nights in May 2023
Response from JP on 13 May 2023
We are thrilled that you enjoyed your stay with us. We look forward to the opportunity to host you again in the future when you're in the area!

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful Resort and Spa!!
Stayed 1 night in Apr 2023
Response from JP on 8 May 2023
We are thrilled that you enjoyed your time with us! We look forward to the opportunity to host you again in the future when you're in the area.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graton hotel and casino is very nice; however, I a microwave in the hotel room would have been helpful and the movies on demand were too expensive.
Stayed 2 nights in Mar 2023
Response from JP on 13 Mar 2023
Thank you for your feedback. We are glad that you found our resort comfortable. We look forward to hosting you again in the future.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from JP on 23 Feb 2023
We're thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future.

6/10 Okay

Daniel

Stayed 1 night in Feb 2023
Response from JP on 13 Mar 2023
Thank you for your feedback. We look forward to improving our resort for your next visit with us.

10/10 Excellent

Garry A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fancy very clean loved it
Stayed 1 night in Feb 2023
Response from JP on 16 Feb 2023
We are thrilled that you enjoyed your time with us. We look forward to hosting you again in the future.

10/10 Excellent

karolyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Valet parking and 630 Park Steakhouse
Stayed 1 night in Feb 2023
Response from JP on 11 Feb 2023
We are delighted that you had a great time with us. We look forward to hosting you again in the future.

10/10 Excellent

Jeanette

Stayed 1 night in Nov 2022
Response from JP on 4 Dec 2022
We are thrilled that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife had a wonderful Biethday visit to Graton Reaport and casino. We werw completely satisfied with our stay. Service was wonderful.
Stayed 1 night in Nov 2022
Response from JP on 2 Dec 2022
We are thrilled that you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 Okay

Zdenek

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice place but rooms more expensive than Vegas strip, no room service, bar closes at 1am, no free drink service at the tables.
Stayed 1 night in Nov 2022
Response from JP on 27 Nov 2022
Hoping that your hotel stay was comfortable. We look forward to seeing you again in the future.

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always so nice and accommodating!! The property is very clean and safe!! The restaurants are very good! They also have a wonderful concert series!!
Stayed 1 night in Nov 2022
Response from JP on 5 Nov 2022
We are thrilled that you enjoyed your room, and had a great time at the concert last night! We look forward to hosting you again in the future.

6/10 Okay

Im

Stayed 1 night in Oct 2022

10/10 Excellent

bernadette

Stayed 2 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend get away
it was nice
Stayed 1 night in Oct 2022
Response from JP on 3 Oct 2022
We are very pleased that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from JP on 3 Oct 2022
We are very pleased that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Engagement trip
Had such an amazing experience for our stay at Graton for our engagement trip. The staff was extremely friendly, nice rooms, and the restaurants were great. Highly recommend eating at the Daily Grill, Sergio was awesome!
Stayed 1 night in Sep 2022
Response from JP on 13 Sept 2022
We are thrilled that you had such a great time with us! Congratulations, and we hope to host you again in the future.

10/10 Excellent

Alisson

Stayed 1 night in Aug 2022

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful but not
Beautiful facility but taken back by them taking a 100.00 deposit when you check in. With a 700.00 room and then take a 100.00 deposit is insulting. They are clearly impacted with the state of labor, since service is slow and bartenders not have name liquor and not knowing how to make drinks. Its a casino drinking counts
Stayed 1 night in Aug 2022
Response from JP on 18 Aug 2022
Thank you for your feedback, we appreciate this. We will communicate your thoughts with the appropriate teams, so we can strive to provide the best possible overall experience at our resort.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the room, to the staff, to the restaurants, and the atmosphere of fun was simply perfect. Thank you!
Stayed 1 night in Jul 2022

8/10 Good

Arleen

Travelled with family
Liked: Property conditions & facilities, room comfort
Fun! Felt very well cared for. Friendly and super clean place.
Stayed 1 night in Jun 2022
Response from JP on 27 Jun 2022
Thank you so much for your feedback! We are glad that you enjoyed your time here with us.

10/10 Excellent

Angelita

Stayed 1 night in Mar 2022

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accomodation.
Very good accomodation. Clean and spacious.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from JP on 26 Feb 2020
Thank you for your great review. We're delighted that you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from JP on 19 Feb 2020
Thank you for your feedback. We're delighted that you enjoyed your stay!

10/10 Excellent

Barry, San Mateo CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet great staff easy to navigate through the hotel and casino and restaurants.
Stayed 1 night in Oct 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property!
Stayed 2 nights in Jan 2019
Response from JP on 23 Jan 2019
Thank you for your great feedback. We're glad you enjoyed your stay with us. We look forward to your next visit with us!