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"We found faces on what was apparently a clean towel folded in our room and despite informing staff about it before 9am when we arrived back it was still on the floor after 3pm! Spa was an extra charge pp and is not for anywhere close to adequate access, when we arrived there were already at least 6 adults in a small hot tub. Wifi connection is totally unmanageable we had to hot spot our phones. Decoration is dated and decaying with grout missing in the bathroom and wallpaper peeling off the walls. Horrendous experience particularly when compared to some other 4 star hotels which feel a world apart. "

"Clean rooms"

"We had a wonderful, relaxing stay in the St Ninian’s flat, this was real value for money!! The view was my favourite part. Fully equipped, close to bus stop and super comfy beds. Thanks Lian and Ian! 😁"

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"What a pleasant surprise to walk into our room, the room was lovely decorated and felt welcoming. The cleanliness of the both the bathroom and bedroom was of a high standard, lovely clean carpets and furniture. The bed and pillows were really comfortable. The atmosphere in the bar was really nice and the bar staff attentive and friendly. Also it was great to be able to park my car right outside the hotel, very convenient. The hotel was quiet throughout the night which added to a peaceful night. Over all a very pleasant stay and I would have no doubts about staying at the Tontine hotel again. "

"No cooked breakfast when I was supposed to get an English breakfast "

"Stayed overnight and had prepaid for breakfast. Went down when breakfast opened but there were many students staying and had formed a queue around the dining room. We didn't have time to wait as had to catch a particular ferry. Told receptionist when we checked out and was told "they paid too". Not impressed at customer service."

"The room was really nice and warm on a cold day"

"Yes"