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Reviews of Cannon House Hotel

3 out of 5
Cannon House Hotel
5 Battery Place, Rothesay, Scotland

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 75 reviews" "
Rating 8 - Good. 23 out of 75 reviews" "
Rating 6 - Okay. 11 out of 75 reviews" "
Rating 4 - Poor. 8 out of 75 reviews" "
Rating 2 - Terrible. 9 out of 75 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Colin

Travelled with pets
Disliked: Staff & service
dog friendly, staff a bit inexperienced as breakfast was not set up this may be due to time of year and not usual staff member as l was the only guest, room and facilities need a spruce up.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Anthony Richard

Liked: Staff & service, property conditions & facilities
Handy for Rothsey, and a lovely old building. My room was facing the harbour and an interesting view. Tired in places, chair was very wobbly, and doors etc as you would expect in a property of this age. However, the retro-fitted en-suite was good, and nice and clean. Felt like carpet had not been hovered. The Scottish breakfast was nice and not too overwhelming. Just right. The guys running the place were really friendly and polite.
Stayed 1 night in Oct 2023

4/10 Poor

Stephen

Stayed 1 night in Sep 2023

2/10 Terrible

SUSAN

Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel is in a great location with stunning views. Service was great and very friendly. Room was a bit dated. Breakfast was lovely
Stayed 1 night in Aug 2023

2/10 Terrible

Sheila

Stayed 1 night in Aug 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and breakfast lovely
Stayed 1 night in Aug 2023

6/10 Okay

Anne

Disliked: Staff & service, property conditions & facilities
The room was clean but poorly serviced. A kettle and biscuits were provided but no tea or coffee. The hand wash was empty and since the building is unmanned except for breakfast there was no one to help. The rooms were not serviced.
Stayed 2 nights in Aug 2023

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service
We liked the staff. The meals were solid. Beds and linens new and comfortable.
Stayed 5 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at all costs
Not a great experience , room was not very clean and no housekeeping . No staff on site for most of the day so issues not dealt with. Wifi and shower was poor Would not recommend this place advertised as a hotel but it is a poor B&B Staff allowed a family to have a party in the dining room so shouting and screaming till after midnight without any staff on site very inconsiderate to all other residents if the staff want to allow this they should not take other bookings.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely breakfast lots to eat room was lovely clean comfortable bed
Stayed 1 night in Jun 2023

4/10 Poor

Linda

Stayed 1 night in Jun 2023

6/10 Okay

Alistair

Disliked: Staff & service
There wasnt anyone there when i arrived had to phone a number for someone to come room was clean but had to wait over an hour for breakfast which was ridiculous when the breakfast arrived it was fine no complaints about but nearly left without breakfast was sick of waiting .
Stayed 1 night in Jun 2023

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Dawn the young girl couldnt do enough for us. A good range of choice for breakfast the bed was so comfy.
Stayed 1 night in Feb 2023

2/10 Terrible

Elliott

Stayed 1 night in Nov 2022

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The owner of the property was very helpful and friendly when she was on the premises. It was disappointing that On arrival there was no staff on site.I had to ring to find out how to access the building and be allocated a room which I could then not access because of a faulty lock and key. The room I had was nothing like the room in the photo when I booked. The key was in the lock but would not turn and the door was locked. I had to ring again and then had to climb yet another level to find a room. The room was tired and sad looking but was clean and had a very comfortable bed with clean fresh linen and nice towels and the water was nice and hot, the shower had good pressure. The cooked breakfast was delicious and was a generous serving. It would have been nice to have a decent cereal though instead of a choice of coco pops, rice bubbles, cornflakes or raw oats. The option of a simple muesli would be beneficial for those who don’t like 1960’s kids cereals. It was also disappointing and a big deficit that there was no sitting room. When I walked up the street almost every other hotel or airB&B, of which there were plenty all seemed to have a nice sitting area and friendly comfy breakfast and or sitting rooms where you could take refuge if the weather was foul. And let’s face it it rains a lot in autumn in this part of the world. The breakfast room was locked after breakfast.Donna was nice but I would not book here again. Disappointing.
Stayed 2 nights in Sep 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannon House
The staff are so polite and helpful
Stayed 1 night in Aug 2022

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Room
A decent enough hotel with friendly staff and good facilities. My only complaint would be that my room (Room 3 Ground Floor) was next to the front door & EVERY time someone used said door, they allowed it to bang shut. Not ideal when you’ve been out to a friend’s birthday party until the small hours! I was told that the problem would be fixed, but I’d check to make sure if you’re offered that room!
Stayed 1 night in Aug 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Really good breakfast. Cooked to order and plentiful. Bed was comfy. Lovely towel art on bed. We had a suite with beautiful views over the water and to the mainland. Def a beautiful location !! We had lovely sunny weather too
Stayed 1 night in Aug 2022

6/10 Okay

Frances

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Irene

Stayed 1 night in Jun 2022

2/10 Terrible

Allan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wee place
Such a smashing wee find. Great price, Dan was lovely, room was clean and the breakfast was tasty!
Stayed 1 night in May 2022

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a break!
A great, very comfortable place to stay. What makes it great is Dawn - the receptionist, chef, cleaner and jack-of-all-trades who never seemed to sleep!
Stayed 1 night in Apr 2022

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable and clean. Breakfast service a wee bit slow
Stayed 2 nights in Mar 2022

4/10 Poor

Andrew

Stayed 3 nights in Feb 2022

10/10 Excellent

Chloe.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Staff were so lovely and very helpful with anything we needed! Room was so comfy and very clean would definitely stay here again!
Stayed 1 night in Jan 2022

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Friendly staff
Really comfortable stay. Hotel looks a little tired. Breakfast was lovely. Staff really friendly. Fabulous view. Stairs were a killer.
Stayed 1 night in Oct 2021

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dont waste your money
Poor hotel . Place is desperately needing a deep clean and decorating
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
Run down property, no staff on site caused issues for arrivals, key pad entry (code on door) keys in room door. Any issues phone the proprietor on mobile number. Room 8 damp patches on ceiling, double glazing windows blown. Bathroom decoration not finished around replacement toilet and cistern. Beware the electric shower as it goes cold if the low flow light comes on, If you turn up the heat it will burn you when the flow returns to normal.
leaking roof
blown double glazing
Stayed 2 nights in Aug 2021

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
Disappointing stay in a nice historical hotel
Check in was a phone call. Room was very dated and everything in a poor condition. No one to help sort anything once breakfast was over. On the plus side had a bigger room called a suite- not like a suite would be in a good hotel but at least proper seating. Breakfast was ok but no cereals just an ok cooked breakfast. All in all disappointing in what is a lovely old building.
Stayed 2 nights in Aug 2021

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and easy remote check in
Stayed 2 nights in Jun 2021

8/10 Good

Isobel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2021

2/10 Terrible

Mr Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancelled
This booking was cancelled by the hotel due to a COVID outbreak within staff. I wish a full refund but cannot get through to you.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location but the hotel is a little bit dated
The hotel location is perfect, just opposite the harbour. Less than 2 mins drive to the ferry terminal. We booked the sea view room, so the view was amazing. The hotel and room are dated but very clean. The bathroom is spotless. Good full Scottish breakfast.
Stayed 1 night in May 2021

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Jane

Business traveller
Liked: Staff & service, room comfort
comfortable
We arrived on the first day of opening following lockdown. Staff are lovely and accommodated our dog. Beer garden open. No restaurant at present. Need to book in for breakfast. The hotel is looking tired, but putting that aside the bed is super comfy. Stunning views across the water.
Stayed 1 night in Apr 2021

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights stay
Comfy bed, great Breakfast, and friendly host, what's not to like?
Stayed 2 nights in Sep 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay will definitely return.
The hotel is run by really helpful and friendly people. Check in was done remotely by ringing the phone number listed on the door and they gave us the code to the lock box and to the securely locked front door. We stayed in room 5 just at the top of the stairs. It had a view onto the garden behind the hotel which was very nice. The room was decent sized and very clean. The bed was large and comfy. The decor of the room/ bathroom was a little tired, but nothing that some new wallpaper/ lick of paint wouldn’t solve. It is situated only 5 minutes walk from the ferry terminal which is great, but it does obviously mean that if you have your rooms window open you may hear the ferry on a morning which may bother you if you’re a very light sleeper. Over all I really enjoyed my stay here, I highly recommend it and will definitely return to stay here.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Jorden

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Michelle, Paisley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance from ferry & town. Nice modern room & a lovely breakfast with lots of choice.
Stayed 2 nights in Oct 2019