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Prince's Gate Hotel

4.5 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Prince's Gate Hotel offers a peaceful retreat in the business district with three outdoor pools, an indoor pool, and four hot springs. Enjoy al fresco dining at two restaurants, free in-room WiFi, and a coffee shop. The helpful staff enhances stays near Polynesian Spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is €104
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room

Designer Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room

Estate Room

8.8 out of 10
Excellent
(40 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

  • Sleeps 2

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

  • Sleeps 2

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

  • Sleeps 2

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Premier Two Bedroom Suite

  • Sleeps 4

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

  • Sleeps 2
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About the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Capizzi Pizzeria - ‬5 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪The Fainting Goat - ‬4 min walk
  • ‪Yaki Yaki - ‬5 min walk
  • ‪Subway - ‬4 min walk

About this property

Prince's Gate Hotel

Luxury family-friendly hotel near Polynesian Spa
A poolside bar, an outdoor public bath (no minerals) and a terrace are just a few of the amenities provided at Prince's Gate Hotel. For some rest and relaxation, visit the 4 hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and an indoor pool
  • Free self-parking
  • Full breakfast (surcharge), hot springs on-site and a local area shuttle
  • Babysitting (surcharge), concierge services and a 24-hour front desk
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 50 individually furnished rooms have thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Heating and fans
  • Designer toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, childcare services and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Does Prince's Gate Hotel have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at Prince's Gate Hotel?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on 9 Nov 2025 start from €103.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Prince's Gate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prince's Gate Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Prince's Gate Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Prince's Gate Hotel?

Checkout is at 10 AM.

Where is Prince's Gate Hotel located?

This family-friendly Rotorua hotel is located near the airport, within a 10-minute walk of Government Gardens and Polynesian Spa. Sir Howard Morrison Performing Arts Centre and Tamaki Maori Village are also within 5 minutes.

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Reviews

Prince's Gate Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 513 out of 1015 reviews
Rating 8 - Good. 315 out of 1015 reviews
Rating 6 - Okay. 119 out of 1015 reviews
Rating 4 - Poor. 46 out of 1015 reviews
Rating 2 - Terrible. 22 out of 1015 reviews

Reviews

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great amenities, and very friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restoration of old hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Great location & beautiful rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ambience. Had a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mrs Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room on ground floor of the old building. Comfortable bed. Nice decor. TV worked well. Bed comfy. Excellent breakfast. No safe in room which would be a bonus.
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you can free to join spa family pool with Polynesian Spa if you are the guest of this hotel, very nice experience
Stayed 2 nights in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Pool not available, dinner was great
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indulge in a piece of history in this lovely old building
Stayed 1 night in Jul 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a la carte menu whilst not extensive is top quality and reasonably priced.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay over Kings birthday weekend

Excellent stay at Princes Gate Hotel over Kings birthday. Great amenities and friendly staff, great hospitalities. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service
The property is 130 years old but well looked after although the floorboards do creak like Pais. Breakfast staff need more drive. We stayed 4 nights and every day you had to ask to have the milk, orange juice and coffee refilled and when the eggs and bacon ran out hey would come back with 2 eggs and a few rashes of bacon. I can understand if it was getting towards the end of breakfast but it was only 8 to 8.30.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely very well maintained historic hotel. Great geothermal pool.
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and returned. The building is old, but very clean. The location is excellent and staff are very helpful
Stayed 1 night in May 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel however we were not impressed with the food at the restaurant
Stayed 2 nights in Jun 2025

8/10 Good

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with lots of character. Superb location. Only constructive feedback would be that the bathroom could be updated a bit, and black-out curtains would be useful (it was hard to keep the light out).
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room a bit small but ok for single person on a business trip. Shower VERY small. Clean and quiet with comfortable bed. Easy walking to Eat Street and other activities. Disappointed that Pools were closed for maintenance
Stayed 1 night in Jul 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

So central
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely heritage hotel in the heart of the city. Great service, staff, and hot pools on site.
Stayed 3 nights in Oct 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre to attractions, easy to walk out. Apartment style suite gave plenty of space to unwind
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place to stay, distance was close to most places within the city. Staff was also friendly and welcoming.
Stayed 2 nights in Sep 2024

8/10 Good

Erica

Liked: Amenities
WOW what a beautiful hotel, a great find on our travels. Divine hotel rooms and great facilities. The three thermal pools are amazing. 10/10 Will definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely heritage property with fabulous staff. We enjoyed our daily breakfast and pool use. Great place to walk the township.
Stayed 4 nights in Oct 2024

2/10 Terrible

Elaine

Disliked: Amenities, property conditions & facilities
Property touted pools, hot tubs, and sauna. None were working during the visit. Room was extremely tiny. Would NEVER stay there again.
Stayed 1 night in May 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique antique property across the street from the Prince's Gates at Government Gardens, hence the name. The hotel common areas are phenomenal, old woods, wallpapers and furnishings well maintained. I rarely photograph my hotel surroundings, but made an exception here - museum like! The dining area and bar were great. Had a breakfast plan that was very good. Spend an afternoon sitting in the lounge in front of fireplace reading. Nice! An easy walk from city center with shopping, dining, parks, thermal features. The hotel's thermal pool was down for repairs, but they provided access to Polynesian Spa's family pool - 10 min walk away. The Spa's lakeside pools were excellent. The room itself was antique/boutique quaint, but very small with minimal amenities. Bathroom was clean, but tiny. Smell of sulphur from the geothermal areas was everywhere. Woke me at 3am one night it was so strong. Staff was pleasant and helpful. Overall a nice stay.
view from upstairs hallway
stairway landing antique
downstairs lounge antiques
model of hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

No issues, but it's old and i got creepy vibes
Stayed 2 nights in Jul 2025