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Prince's Gate Hotel

5.0 star property
Travelers find tranquility in multiple hot springs at this business district hotel, where al fresco dining offers scenic views worth lingering over

Choose dates to view prices

Prince's Gate Hotel offers a peaceful retreat in the business district with three outdoor pools, an indoor pool, and four hot springs. Enjoy al fresco dining at two restaurants, free in-room WiFi, and a coffee shop. The helpful staff enhances stays near Polynesian Spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is €120
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room

Designer Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room

Estate Room

8.8 out of 10
Excellent
(41 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2

View all photos for Estate Room

Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 2

View all photos for Designer Room

Premium bedding, minibar, in-room safe, individually decorated

Designer Room

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premier Two Bedroom Suite

  • Sleeps 4

View all photos for Duchess Suite

Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

  • Sleeps 2
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About the area

Located in Inner City, a neighbourhood in Rotorua, Prince's Gate Hotel is in a shopping district and near a boardwalk. The area's natural beauty can be seen at Government Gardens and Lake Rotorua, while Whakarewarewa: The Living Maori Village and Mitai Maori Village are cultural highlights. Travelling with kids? Don't miss Skyline Rotorua. Spend some time exploring the area's activities, including winery tours.
Visit our Rotorua travel guideOpens in a new window
Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Government Gardens - 2 min walk - 0.2 km
  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.2 km
  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Pig & Whistle - ‬5 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk
  • ‪Snug Coffee & Smoothie Bar - ‬4 min walk
  • ‪CBK Craft Bar & Kitchen - ‬5 min walk

About this property

Prince's Gate Hotel

Luxury family-friendly hotel near Polynesian Spa
Located close to Government Gardens and Eat Street, Prince's Gate Hotel provides a poolside bar, an outdoor public bath (no minerals) and a terrace. For some rest and relaxation, visit the 4 hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, children's meals and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and an indoor pool
  • Free self-parking
  • Full breakfast (surcharge), hot springs on-site and a local area shuttle
  • Babysitting (surcharge), concierge services and a banquet hall
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 50 individually furnished rooms have thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Heating and fans
  • Designer toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, childcare services and electric kettles

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Does Prince's Gate Hotel have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at Prince's Gate Hotel?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on 1 Feb 2026 start from €119.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Prince's Gate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prince's Gate Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Prince's Gate Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Prince's Gate Hotel?

Checkout is at 10 AM.

Where is Prince's Gate Hotel located?

This family-friendly Rotorua hotel is located near the airport, within a 10-minute walk of Government Gardens, Rotorua Energy Events Centre and Polynesian Spa. Eat Street and Lake Rotorua are also within 15 minutes.

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Reviews

Prince's Gate Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

Reviews

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities
Hotel is very nice, very clean and comfortable plus the location is perfect!
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Cute room, kind staff
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!! Room was huge and comfy! Everyone was helpful and super friendly! We loved our stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Donovan Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff were commendable. Hotel was clean and was well managed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and amenities in a great location!
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
We really appreciated the historic value of this property. The story of the hotel is fascinating! The location was also central with easy walking access to cafes, restaurants, and the lakefront. The hotel staff were kind. We used Prince’s Gate as our launching point in Rotorua for three days to experience the volcanic areas of NZ. This included a sea plane flight with Volcanic Air, a visit to the free foot baths nearby the hotel, a drive to see Mt Doom in Tongariru National Park, and walks through wai o taupo and waimangu. The Prince’s Gate served as a good centralized location. We also appreciates the free parking right around the corner from the hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the park and visitors center with easy access to everything.
Stayed 2 nights in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was spacious clean and net our requirements booking in staff were helpful
Stayed 1 night in Sep 2025

8/10 Good

Pofen

Liked: Cleanliness, staff & service
The hotel is in a great location and the staff is very friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Great location & beautiful rooms
Stayed 3 nights in Jun 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint surroundings Close to restaurants amenities and shops. Room a bit dark
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and cool colonial hotel

Prince's Gate is a nice hotel that leans into its colonial history. It is warm and welcoming and the rooms have a style unlike other places in Rotorua. The location is also fantastic. Parking is only available on the street, not on the property.
Stayed 1 night in Sep 2025

10/10 Excellent

Mrs Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room on ground floor of the old building. Comfortable bed. Nice decor. TV worked well. Bed comfy. Excellent breakfast. No safe in room which would be a bonus.
Stayed 2 nights in Oct 2025

4/10 Poor

Maree

Liked: Cleanliness
Disliked: Staff & service
No room service as per advertised. Very small room. No wardrobe
Stayed 1 night in Nov 2025

10/10 Excellent

Michael Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a gorgeous property, and the renovated rooms are beautifully done. Lovely staff The only quibble would be the dacron pillows. The luxury of the place calls for higher quality pillows. Other than that. Superb stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our suite was beautiful and very comfortable! This hotel is so charming and the staff are very friendly and welcoming.
Stayed 3 nights in May 2025

8/10 Good

samara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and convenient, the staff are very friendly and accommodating, however the only issue we had is the pool and spa are being maintained so couldn't be used but they do provide access to Polynesian Spa family pools, and parking is also under maintenance, would be good to be informed of these beforehand to be able to make an informed decision.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice historic hotel

Nice hotel with a convenient central location. It is an historic hotel with an old world vibe.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. The room was lovely and the the bed very comfortable. We had difficulty with the heating, but the desk person came and showed us how to use it. So all was better. The bathroom was quite large.the bar/restaurant had a fun vibe and the lobby of the hotel made me want to just sit and relax. It was quiet, we did not hear our neighbors. It was centrally located. Only problem was parking.
Stayed 2 nights in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Pool not available, dinner was great
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with Victorian decor. Staff was extremely friendly and helpful. Off-season rate was an excellent value. Highly recommended!
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
Great old hotel, nice meal in restaurant.
Stayed 1 night in Feb 2025

6/10 Okay

Karryn

Liked: Cleanliness, staff & service

Mixed feelings

Pillows definitely need refreshing, they were flat and hard. Overall it’s a lovely property, but carpets and wallpaper are visibly worn in most areas. Great location, and a beautiful historic building.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay over Kings birthday weekend

Excellent stay at Princes Gate Hotel over Kings birthday. Great amenities and friendly staff, great hospitalities. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service
Room was perfectly fine, unfortunately the facilities were closed for refurbishment, there was an alternative option given however it was not very convenient.
Stayed 1 night in Sep 2025