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Reviews of Fletcher Hotel-Restaurant Wings-Rotterdam

4 out of 5
Fletcher Hotel-Restaurant Wings-Rotterdam
Rotterdam Airportplein 55, Rotterdam

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 388 reviews" "
Rating 8 - Good. 159 out of 388 reviews" "
Rating 6 - Okay. 24 out of 388 reviews" "
Rating 4 - Poor. 11 out of 388 reviews" "
Rating 2 - Terrible. 10 out of 388 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Armin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at night, yet the bar offered delicious snacks such as carpaccio and bitterballen. The staff was very friendly and the hotel was in walking distance from Rotterdam Airport.
Stayed 1 night in Mar 2024
Response from Reception on 10 Apr 2024
Dear Armin,Thank you for your positive feedback. We are looking forward to welcome you again in our hotel.

10/10 Excellent

Kent

Stayed 1 night in Mar 2024

2/10 Terrible

Irfan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever stayed
Stayed 1 night in Nov 2023

8/10 Good

JOTTI

Travelled with family
Liked: Cleanliness, staff & service, room comfort
not safe shower by wet floor because of kids risk slipped fell over wet floor and they are deaf and I cant hear that hope refund to me asap
Stayed 1 night in Oct 2023

10/10 Excellent

HELEN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good, comfortable bed and great breakfast
Stayed 1 night in Oct 2023

8/10 Good

JOSE M

Stayed 1 night in Oct 2023

2/10 Terrible

Zaid

Business traveller
Disliked: Cleanliness, staff & service
For one night only( no more)
Stayed 2 nights in Oct 2023

6/10 Okay

KarinK'

Stayed 4 nights in Sep 2023

4/10 Poor

Ross

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired
Stayed 3 nights in May 2023

8/10 Good

Margo

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Daniëlle Receptie Fletcher Wings hotel on 28 Oct 2022
Bedankt voor het achterlaten van uw positieve review.Fijn om te horen dat u een fijn verblijf heeft gehad! We hopen u in de toekomst nogmaals te mogen ontvangen!

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
carpet had marks on it some looked like burn marks. Bed has some soft mattress topper not comfy at all.
Stayed 1 night in Sep 2022

4/10 Poor

Laura

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were dirty with stains on the carpet and also some hairs on the bedlinnen and in the shower. The location was perfect and breakfast good but we are not choosing this one another time
Stayed 1 night in Jul 2022

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the reception in the evening of the 20th were so great, thank you to the two young ladies that helped myself and my two colleagues with our booking.
Stayed 1 night in May 2022

2/10 Terrible

Hongwei

Stayed 1 night in Apr 2022

8/10 Good

Anne-Claire

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Fletcher Wings Rotterdam Airport.
Stayed 3 nights in Apr 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geat hotel and friendly staff throughout. Evening meal was of good quality
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Radu-Bogdan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good average stay
Pros: Near the airport, great view over the airport and aircrafts, quiet room despite the area, very clean and big room, big underground parking, ATM service Cons: Breakfast time from 7-8 in the morning during Covid-19, even during weekend
Stayed 3 nights in Oct 2020
Response from Team Wings on 20 Oct 2020
Thank you for your stay at Wings Hotel and your fantastic review! We are pleased to hear that you enjoyed your stay with us. We are sorry about the change of opening hours of the restaurant due to Covid-19. We hope to welcome you again. Stay safe! Warm greetings, Team Wings.

8/10 Good

Lilian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Wings hotel on 20 Jul 2020
Dear Lilian, Thank you very much for your great score :) It is wonderful to see that you have enjoyed yourself here. We hope to welcome you again at the Wings hotel. Kind regards Dennis Hut Front Office Supervisor Wings hotel

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wings
Good hotel very helpful staff
Stayed 2 nights in Jul 2020
Response from Wings hotel on 12 Jul 2020
Dear Joseph, Thank you very much for this amazing review. We are glad to see that you have enjoyed your stay at the Wings hotel and that your interactions with the staff have been up to your satisfaction and we will share this with our team! We do hope that we can welcome yoy back at the Wings hotel in the future. Kind regards Dennis Hut Front Office Supervisor Wings hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Wings hotel on 2 Mar 2020
Dear Guest, Thank you very much for this great score :) We are very happy to see that you have enjoyed your stay with us. We hope to welcome you back at the Wings hotel. Kind regards Dennis Hut Front Office ShiftLeader Wings hotel.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Good staff and great for the airport. Breakfast from 5am which is great for the early flights. Only downside is that the bathroom floors were cold and the towels didn't dry properly overnight
Stayed 2 nights in Jan 2020
Response from Wings hotel on 1 Feb 2020
Dear Guest, Thank you very mucht for sharing your Wings experience. It is great to see that you have had wonderful night at our hotel. We do indeed offer our breakfast every day from 05:00 in the morning so even when you have a early flight, you can still leave with a happy stomach :) Thank you for letting us know regarding the bathroom floors and the towels and we apologize for this. We will look into this internally. We do hope that we can welcome you back in the future at the Wings hotel. Kind regards Dennis Hut Front Office ShiftLeader. Wings hotel

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Wings hotel on 30 Jan 2020
Dear Peter, Thank you very much for this amazing score :) We are glad to see that you have had a great experience with us and we hope to welcome you soon again at the Wings hotel. Warm regards Dennis Hut Front office Shiftleader Wings hotel

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Wings hotel on 17 Jan 2020
Dear Mohammed, Thank you very much for your perfect score :) We are glad to see that you have enjoyed your stay! Kind regards Dennis Hut Front Office Wings hotel

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfortable
Fantastic staff, clean & comfortable room, wonderfully convenient to Rotterdam Airport and a very good value.
Stayed 1 night in Dec 2019
Response from Front Office ShiftLeader on 16 Dec 2019
Dear Brian, Thank you so much for your great review and amazing rating that you have given us :) It is great to see that you have enjoyed your stay as much and that you had fun with our staff and that the room was up to your satisfaction. We hope that we can welcome you again in the future at the Wings hotel. Kind regards Dennis Hut Front Office ShiftLeader Wings hotel

10/10 Excellent

Stephen

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Front Office ShiftLeader on 29 Nov 2019
Dear Guest. Thank you very much for this great score :) It is good to see that you have enjoyed your stay with us. We do hope to welcome you back at the Wings hotel. Kind regards Dennis Hut Front Office ShiftLeader Wings hotel

10/10 Excellent

Tahir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ll is best very good hotel
Stayed 2 nights in Nov 2019
Response from Front office ShiftLeader on 25 Nov 2019
Dear Tahir, Thank you very much for your feedback :) We are very glad to hear that you have enjoyed yourself here in the Wings hotel. We hope to welcome you soon again. Kind regards Dennis Hut Front office ShiftLeader Wings hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Shiftleader on 9 Nov 2019
Dear Mr. & Mrs. Thank you very much for giving us a great rating :) We hope that you have enjoyed the hotel and the service and we hope to welcome you back soon :) Kind regards Dennis Hut Front office Shiftleader Wings hotel Shiftleader@wingshotel.nl

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Wings hotel on 29 Sept 2019
Dear Guest, Thank you very much for sharing your rating with us. We hope that we can welcome you again at hotel Wings. Kind regards Dennis Hut Guest Service Team Wings hotel

10/10 Excellent

Claude

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was Fantastic, an easy stroll to the airport.
Stayed 2 nights in Aug 2019
Response from Guest Service Team on 26 Aug 2019
Dear Claude, Thank you very much for this Fantastic review and score. We are glad that you have enjoyed your stay as much and we are indeed 1 minute walk from the airport :) We hope to meet and welcome you again in our Wings hotel. Kind regards Dennis Hut Guest Service Team Wings team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Convenient, spacious, well staffed.
Stayed 2 nights in Aug 2019
Response from Guest Service Team on 21 Aug 2019
Dear Guest, Thank you very much for your great ratings and nice words regarding our staff. We are glad to see that you have enjoyed your stay with us. Kind regards Dennis Hut Guest Service team

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Guest Service Team on 14 Aug 2019
Dear Peter, Thank you very much for your great rating. It is good to see that you have enjoyed your stay with us. We do hope that we can welcome you back at World hotel Wings. Kind regards Dennis Hut Guest Service Team Wings hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for an airport hotel and away from the city which was a requirement for us.
Stayed 2 nights in Jul 2019
Response from Guest Service Team on 7 Aug 2019
Dear Guest, Thank you very much for your excellent score for our hotel We are glad that you have enjoyed your stay and we do hope to see and welcome you again in Worldhotel Wings Kind regards Dennis Hut Guest Service Team Wings hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Wings hotel on 2 Aug 2019
Dear Guest. Thank you very much for the wonderful score. We are glad and grateful that you have enjoyed your stay. We hope to see you again at Wings. Kind regards Dennis Hut Guest Service Team

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Guest Service Team on 13 Jul 2019
Dear Mr. Peter, Thank you very much for your great score. We are delighted to see that you have had a fantastic time during your stay at Worldhotel Wings. We hope to see you again soon. Kind Regards Dennis Hut Guest Service Team Wings hotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rotterdam
Great hotel and great staff
Stayed 1 night in Jun 2019
Response from Guest Service Team on 10 Jun 2019
Dear Mr. Mark, Thank you very much for your kind feedback and wonderful score. It is good to see that you have enjoyed our hotel and that you have had great interactions with our staff. We hope to see you soon at Worldhotel Wings. Kind regards Dennis Hut Guest Service Team Wings hotel

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for airport
We liked hotel and breakfast. Good base if you need to be at the airport.
Stayed 1 night in May 2019
Response from Guest Service Team on 28 May 2019
Dear Anton, Thank you very much for sharing your Wings experience. It is great to see that you have had a fantastic time with us and that you have enjoyed your breakfast and this is an important start of the day. We are indeed right next to the airport and it only takes 1 minute walking to get into the departure hal. We do hope to meet and welcome you again at Wordhotel Wings. Kind regards Dennis Hut Guest Service Team Wings hotel

8/10 Good

Anwesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The hotel was easily accessible from the city. Its just beside the terminal and we could see Flights going and coming. They had a Skydive area also nearby. The room was very clean and so comfortable beds.
Stayed 1 night in Apr 2019
Response from Guest service Team on 18 May 2019
Dear Mr. / Mrs. Thank you for your Amazing review and sharing your unique Wings experience. It is great to see that you enjoyed it so much and we are indeed very close to the Rotterdam city area and easy accessible by bus or subway. You have enjoyed one of our wonderful rooms with view over the airport and this is always fascinated to see, from the comfort of your clean en comfortable beds. We hope to see and meet you again at Worldhotel Wings. Kind regards Dennis Hut Guest service Team Wings hotel

8/10 Good

DONGHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Guest Service Team on 4 Jun 2019
Dear Mr/Mrs Donghai, Thank you very much for giving us an amazing score for your recent stay. We are glad to see that you have enjoyed your stay with us and we do hope to welcome you back at Worldhotel Wings. Kind regards Dennis Hut Guest Service Team Wings hotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wings
Great hotel will use again
Stayed 2 nights in Mar 2019
Response from Guest Service Team on 16 Apr 2019
Dear Mark, Thank you very much for your feedback. It is great to hear that you have enjoyed your stay with us. We indeed hope to see you soon as well. Kind regards Dennis Hut Guest Service Team Wings Hotel

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Dennis Hut on 14 Feb 2019
Beste meneer/mevrouw, Hartelijk bedankt voor uw prachtige score. Ontzettend fijn dat uw verblijf in ons hotel zo goed is bevallen en dit doet ons goed. Wij hopen u in de toekomst weer te Mogen ontvangen. Vriendelijke groeten Dennis Hut Guest service Team Wings hotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Worldhotel Wings on 16 Oct 2018
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great food, great prices and affordable ground transportation
Stayed 2 nights in Jul 2018
Response from Sera on 11 Oct 2018
Dear guest, Thank you for your stay at Worldhotel Wings. Good to read that you had a great stay with us. Since last Monday we have changed our menu, so you are more than welcome to try some good food again! We are looking forward to welcome you again in Wordlhotel Wings!

6/10 Okay

Gang-Won

Clean hotel but not warm staff
The staff member at the front desk was unfriendly and not kind.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Hotel is just next to airport, stay was comfortable. Good access to public transport to reach Rotterdam Central. not much restaurants around except Dominos.

8/10 Good

abi , london

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel very close to airport
One of the receptionist came across as quite rude and questioned my feedback I left on Expedia after I checked in. Parking ticket validation for free parking wasn’t made clear when we checked in. We still had to pay city tax even though we had paid the taxes and fees through Expedia beforehand. Once we had shown our Expedia booking confirmation of such payments, receptionist dismissed it. It was very disappointing.
Stayed 3 nights in Apr 2018

8/10 Good

Paul, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit better room than Van der Valk
Excellent location for an overnight stay outside city. Especially if flying of course. Bed is excellent and they have Rituals soap etc. Room has a lot of space and it is similar to newer Van de Valk hotels. I didn't use other facilities. Not cheap.
Stayed 1 night in Apr 2018