Exe Hotels hotels in Rueda DO, Castile and León

Juan the front of house manager was so helpful right from when arrived . He was excellent.Great big clean room. Only Minus was you don’t get asked what you want for breakfast and they bring an assorted platter which included eggs which l have a severe allergy to. They didn’t ask about allergies..

We arrived late at night to the hotel and the staff very kindly prepared a meal for us. This kind of service was to set the tone for our stay. Whatever we asked for ( within reason ) we received. The staff were very friendly, especially with the children, and although our Spanish was rather poor, we still managed to communicate effectively.

The spa had just opened after a long period of inactivity during covid, and everything was amazing! All the right measures in place, restrictions in the number of people and cleanliness. You could tell both the hotel personnel and the guest were so happy to be back.

+ Very nice hotel/Apartment in a great location. - Somewhat spoilt by penny-pinching management and poor customer service: No proper soap or bath gel provided just fixed installation of all-purpose gunk in bathroom and shower - means you cannot use the bidet; First morning in the shower found the gunk bottle was empty; failed to provide shower cap until asked; oven didn't work, but no refund offered; Instructions for Oven microwave only in Spanish; sent maid to fix oven when should have been...

Very nice charming old castle with a good breakfast and relaxing swimming pool. Ideal to "switch off" for a couple of days.

Very central hotel, found the staff and the deco very pretty and witty. Modern, clean, comfortable. I will come back

Clean room

Very friendly staff. Only 10 minutes by bus from the city center. Room is very spacious; kitchen has good equipment. Attention, not all rooms has washing machine.