Ruhengeri Hotels

"A magical place with wonderful staff, beautifully-designed rooms, and great food. A true oasis in today's hectic world. The pictures do not do justice to the place; it was behind my expectations. "

"The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. "

"Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze."

"Friendly staff, spacious rooms, and a relaxing garden area. I would recommend this lodge to families, couples, and solo travelers looking for a peaceful stay in Musanze"

"This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over $1,300. Travelers should be aware that this listing is misleading and the property is unresponsive."

"The staff are responsive and kind, the grounds are lovely, and the rooms were nice. "