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"The room was clean, little outdated and probably in need of some TLC but we had a great view of London bridge. Staff were nice, unfortunately there was a little bit of communication issues in some aspects. Overall it was a lovely stay"

"Yes "

"Mouldy rooms. Extra cost at every turn"

"Room compact but very clean and functional. Offers value for money."

"Staff, amenities, and quality is average, in the best way possible. It’s the bare minimum for a hotel in my opinion. However; the elevators suck, extremely slow, and the room we got was very small, and lacked ventilation. If the room was slightly bigger, maybe with the bathroom in a separate room, and not next to the bed. It’d get 5 stars. "

"Didn't see or use the gym"

"Amazing location, perfect for sightseeing. Lovely big rooms, beautiful bathrooms with luxury toiletries. Great hotel for a trip to the capital."

"Love the location and staff at this hotel. I stay here every time I am in London. However, the last time I was here, I was not told that there is no desk or table in the room (premium Queen, which is what I always book - I always had a table and chair before), so it was difficult for me to get any work done on my computer. Other than that, I would recommend it."

"Perfect stay and lovely breakfast. Fan in room great. Bed a little on the small side for a double. Went to the Fawlty Towers experience which was brilliant!! "