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"We like the swimming pool that we can attend. We enjoy swimming pool and slide while that was snowing outside. We lived in the new part of the hotel, which is a bit far away from most of the facility. But we prefer new part, so that is good for us. The reception staff are very nice to us. Especially while we compare to the man who lead us in when we drive in. He was impatient and he was a bit rude to my partner. I felt like is because I am a lady driver who did not speak in their language. The breakfast is a bit lower than our expectation. We hope that at least the food is warm enough to eat. "

"Yes free parking"

"I wish we stayed here longer, the staff were amazing and helpful even with the language barrier. The location is authentically Japanese, or as close as possible. The Onsens were amazing and food was delicious. I was planning on gate keeping the location so it doesn’t become too westernised, but the place is too amazing and hopefully it keeps its Japanese roots. "

"The Vale Rusutsu is lovely however, its a shame there isn't a bar and breakfast area in that side of the resort. This lovely hotel is attached to the older much more family orientated hotel Rusutsu which is where most of the restaurants and a couple of bars are located which can be a nuisance walking back and forth especially when you are in a rush in the morning to get to the slopes. Thankfully it was just myself and husband travelling this time so it wasnt a big issue. Great onsen and as most of Japan is very clean !!"

"Absolutely fabulous !! Looked forward to returning to the hotel every day. Highly recommend and great location at the bottom of the slopes."

"Stunning ski in ski out resort. Very new rooms with great breakfast. "

"Very unique check in experience and service and views are great. The only issue I had was the ac in room cannot be calibrated to cool meaning that the room is excessively hot. Even though it’s cold outside it would be good to give guest flexibility to change to aircon to a comfortable temp in the room. (It is an in room control, but the hotel locks out the function and only allows for hot air to be used)…."

"Perfect for a solo traveler looking to ski/snowboard Niseko United. "

"spacious room. Convenient snow gear locker. Nice onsen"