Ruthin Castle Hotel

4.0 star property
Upscale hotel with 5 hot tubs and full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Ruthin Castle Hotel

Photo gallery for Ruthin Castle Hotel

Exterior
Outdoor spa tub
Exterior
Deluxe Room, 1 Double or 2 Single Beds
Restaurant

Overview of Ruthin Castle Hotel

8.0

Very good

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Ruthin.

Popular amenities

  • Spa
  • Hot tub
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Free WiFi
The price is €86
Price available on 2/4/2024

Check out the area

Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Popular LocationRuthin Craft Centre2 min walk
  • Popular LocationRuthin Gaol2 min walk
  • Popular LocationRuthin Castle7 min walk
  • AirportLiverpool (LPL-John Lennon)69 min drive
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Room options

Family Room, 1 Double or 2 Single Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Exclusive Double Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Double Bed

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 King Bed (Prince of Wales)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double or 2 Single Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2012
Premium bedding
Select Comfort bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Ruthin

Located in Ruthin, Ruthin Castle Hotel is in a national park. Llangollen Motor Museum and Clwyd Theatr Cymru are cultural highlights, and some of the area's activities can be experienced at Northop Country Park Golf Club and Holywell Golf Club. Enjoy the great outdoors with mountain biking, mountain climbing and hiking/biking trails, or hop on a bike for hire nearby and explore all the area has to offer.

What's nearby

  • Ruthin Craft Centre - 2 min walk
  • Ruthin Gaol - 2 min walk
  • Nantclwyd y Dre - 2 min walk
  • Ruthin Castle - 7 min walk
  • Moel Famau Country Park - 9 min drive

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 67 min drive

Restaurants

  • Feathers Inn - 4 min walk
  • We Three Loggerheads - 10 min drive
  • Drovers Arms - 3 min drive
  • The White Horse - 4 min drive
  • Boars Head - 3 min walk

About this property

Ruthin Castle Hotel

Upscale boutique hotel in a national park
A terrace, a garden and an arcade/games room are just a few of the amenities provided at Ruthin Castle Hotel. Adventurous travellers may like the hiking/biking trails at this hotel. Indulge in a deep-tissue massage, a manicure/pedicure and aromatherapy at BAZAAR, the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Massage treatment rooms, meeting rooms and barbecues
  • A banquet hall, a front desk safe and a porter/bellboy
  • Guest reviews give good marks for the helpful staff and location
Room features
All 58 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 32-inch LCD TVs with digital channels
  • Coffee/tea makers, limited housekeeping and desks

Languages

English, Welsh

Sustainability

Sustainability practices

Locally-sourced food (80% minimum)
Housekeeping on request
Change of bedsheets on request
Change of towels on request
Vegan dining options
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)

Food and drink

  • Full breakfast breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 spa tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spa fee: GBP 20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

Is Ruthin Castle Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 15 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Ruthin Castle Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Ruthin Castle Hotel on 2 Apr 2024 start from €86.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ruthin Castle Hotel?

Self-parking is available for a fee.

What time is check-in at Ruthin Castle Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ruthin Castle Hotel?

Checkout is at 11 AM.

Where is Ruthin Castle Hotel located?

This family-friendly Ruthin hotel is located in a national park, steps away from Ruthin Craft Centre, Ruthin Gaol and Nantclwyd y Dre. Llangollen Motor Museum and Ruthin Castle are also within 10 minutes.

Ruthin Castle Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 303 out of 725 reviews" "
Rating 8 - Good. 225 out of 725 reviews" "
Rating 6 - Okay. 114 out of 725 reviews" "
Rating 4 - Poor. 56 out of 725 reviews" "
Rating 2 - Terrible. 27 out of 725 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay! Grounds are amazing. Rooms warm and clean. Staff always friendly
Stayed 1 night in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful grounds and impressive castle like building. Yes its old and I love the characteristics of such an.older property. However really does need uprating in quite a few areas. Our bedroom spacious but very tired needing painting, furniture tatty and wobbling ...needs some TLC then it would be perfect
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Staff & service
Quirky but nice . Nice room. Property needs some TLC
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle. our 15th visit in 12 months! Warm and clean room. Always plenty of hot water to take a bath or shower. Staff always friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a one night stay for my partners birthday.what a lovely experience it was. After reading reviews after booking it I was wondering if it was not going to be so good.as some complaints about it being slightly run down and cold.we went with an open mind and we was not diserpointed at all.it was actually much better than we ever imagined it was going to be and we can't wait to go back. Our room was just fantastic,warm, clean and furnished beautiful. We had a four poster bed and it was perfect. The whole experience was so lovely and the staff where very attentive and helpful.ruth from the dining room was such a lovely lady and couldn't do enough for everyone. The food was fine we had an evening meal and breakfast, couldn't fault it. Had a wander around the grounds seeing all the wildlife and peacocks.granted some things are a little tired and tatty but it's a castle and none of that reflected on our opinions of the whole experience.we absolutely loved it and can't wait to go back. Thank you for a lovely stay ,lovely experience and very nice staff.
Stayed 1 night in Jan 2024

6/10 Okay

Ursula

Stayed 2 nights in Jan 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Christopher

Disliked: Property conditions & facilities
A splendid building is let down by very poor standards. There seemed no contingency in cold weather to heat the public spaces as well as the rooms. Absolutely freezing and virtually impossible to rectify with the inadequate heating system. Shower drain was blocked. Toilet seat damaged. Some lights not working. Mould on bathroom tiles. Two panes of glass missing from large window on main staircase with freezing air blowing in. The list goes on and most of these issues could be rectified quickly and at minimum cast. The quality of the breakfast was mediocre and very poorly presented with buckets of food being poured into serving dishes. This should not be carried out in front of guests waiting to serve themselves but done elsewhere and brought to the dining area ready to serve. Staff are very friendly and simply require guidance and support which appears to be missing.
Stayed 1 night in Dec 2023

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful castle, friendly staff and great food/drinks.
Stayed 1 night in Dec 2023