Ruthin Castle Hotel

4.0 star property
Family-friendly hotel with 5 hot tubs and full-service spa

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Photo gallery for Ruthin Castle Hotel

Bar (on property)
Exterior
Garden
Exterior
Deluxe Suite, 1 King Bed (Prince of Wales)
Ruthin Castle Hotel, in a national park, offers a peaceful escape with gardens and hiking trails. The BAZAAR spa provides aromatherapy, and the lobby fireplace is a cozy spot for free WiFi. Guests praise the breakfast and attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2012
Premium bedding
Select Comfort bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 King Bed (Prince of Wales)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 Double Bed

Family Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU

What's nearby

  • Llangollen Motor Museum - 3 min walk - 0.3 km
  • Ruthin Castle - 6 min walk - 0.6 km
  • Clwydian Range And Dee Valley - 4 min drive - 3.3 km
  • Moel Famau Country Park - 10 min drive - 6.6 km
  • Loggerheads Country Park - 16 min drive - 11.8 km

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 67 min drive

Restaurants

  • ‪The Castle Hotel (Wetherspoon) - ‬3 min walk
  • ‪The Feathers Inn - ‬4 min walk
  • ‪The Library Bar at Ruthin Castle - ‬3 min walk
  • ‪Crown Hotel - ‬12 min drive
  • ‪The Raven Inn - ‬11 min drive

About this property

Ruthin Castle Hotel

Upscale boutique hotel in a national park
A terrace, a garden and an arcade/games room are just a few of the amenities provided at Ruthin Castle Hotel. Adventurous travellers may like the hiking/biking trails at this hotel. Indulge in a body treatment, a body scrub and a Swedish massage at Bazaar, the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Meeting rooms, a front desk safe and multilingual staff
  • Concierge services, luggage storage and massage treatment rooms
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 58 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 32-inch LCD TVs with digital channels
  • Electric kettles, limited housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

Is Ruthin Castle Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Ruthin Castle Hotel?

Self-parking is available for a fee.

What time is check-in at Ruthin Castle Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ruthin Castle Hotel?

Checkout is at 11 AM.

Where is Ruthin Castle Hotel located?

This family-friendly Ruthin hotel is located in a national park, within a 10-minute walk of Llangollen Motor Museum and Ruthin Castle. Clwydian Range And Dee Valley and Gower Area of Outstanding Natural Beauty are also within 3 miles (5 km).

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Reviews

Ruthin Castle Hotel Reviews

8.2

Very good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 466 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
A lovely stay, great location. Rooms just need a bit of tlc.
Stayed 1 night in Jul 2025

10/10 Excellent

Erid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely stay in a beautiful hotel really friendly staff outside furniture could be looked after better but great stay overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the castle, always a great experience. Staff always friendly, room always clean and warm
Stayed 1 night in Mar 2025

6/10 Okay

joanne

Liked: Cleanliness, staff & service
It was an ok stay
Stayed 2 nights in Feb 2025

8/10 Good

prajesh

Liked: Cleanliness, staff & service, room comfort
Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, staff absolutely amazing and attentive. Would stay again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and beautiful grounds around the castle. Always enjoy staying here.
Stayed 2 nights in Sep 2024

8/10 Good

JANET

Liked: Cleanliness
Disliked: Amenities
Stayed here before and like the grounds and location Dining room small and dark Bathroom fan did not work and bath taps leak
Beauty in the garden
Overlooking Ruthin from Offas Dyke trail in Clywdian hills
Up near Moel Famau AONB
Local Permanent Resident of Ruthin Castle Hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous place quiet & peaceful rooms are big bath and shower definitely be going again 🙏👌
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and grounds were beautiful and it felt special staying in a castle, with lots of history. The staff were very friendly, welcoming and helpful and made it a great place to stay.
Stayed 5 nights in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience from arrival, stunning place with everything on your doorstep.
Stayed 2 nights in Aug 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful place to stay

Great hotel if you want to stay in a castle it is kept to a good standard considering it is a castle , the staff are more than helpful and are all wanting to please you , we had evening meal which was very good which we both enjoyed, we are on a gluten free diet and it was no problem at all for them, the breakfast the next day was also really good , the grounds are also very nice to walk around and explore, we both enjoyed staying here thanks to all the hard working staff we most likely will return
View of castle
Entrance
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was for my birthday , the room was nice and big as we had 2 dogs aswell who were well looked after as well ,food was good and breakfast was as well , so all in all everything was comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and helpful staff members. We stayed in the Prince of Wales Suite which was lovely, had a couple of issues but were resolved by hotel staff. We would stay here again.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fantastic stay at the castle , see you again next month
Stayed 1 night in Jul 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place, beautiful town.

Lovely, characterful place to stay in a beautiful town. Friendly staff, lovely grounds, beautiful country walks just a short walk away, the town was a little quiet on a Tuesday night but we still found a lovely restaurant to eat in. Highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole experience beautiful place
Stayed 2 nights in Aug 2024

4/10 Poor

kantaben

Liked: Staff & service, amenities
Disliked: Cleanliness
Room very basic not as advertised . over grown with ivy out side, coffee cup dirty , bathroom was near the toilet so everything so wet ( wet room)
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting; big comfortable room.
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, amenities
Couldn't fault a single thing about the place and staff absolutely flawless
Stayed 3 nights in May 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wonderfully historic hotel was simply unique. The grounds, staff, rooms and the Peacocks made this an experience like no other.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fabulous stay at the castle. Staff always very friendly and helpful. See you again soon!
Stayed 1 night in Sep 2024

6/10 Okay

Isabel

Grounds are beautiful, setting and scenery.,
Stayed 1 night in Jul 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens and grounds were lovely, room comfortable, people were all kind and helpful. Will definitely recommend.
Stayed 1 night in Apr 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a Castle

Great stay at a lively castle. Does need some TLC in places but there again it is very old obviously very expensive to keep on top of things. The only real gripe we had was the cost of drinks - £7 a pint!!! Would have loved to spend more time in the bar and the castle grounds but far too expensive for the drinks. Otherwise a fantastic stay and some fabulous scenic walks and a couplebof really nice restaurants in the town. Definitely recommended
Stayed 2 nights in May 2025