Ruvo di Puglia Holidays

The hotel was better than I thought

We love the hotel so much! Room was a spacious loft. Fantastic service

We absolutely loved the hotel. The staff was very very very helpful and friendly. The property and the pool are beautiful. I only have 2 suggestions though. Maybe a mirror by the front entrance. It is hard to see cars coming when you are trying to get out. The other suggestion is for the nights you have parties on the property. I personally didn't have a problem with the large huge music that played all night until 2 am. But I can see others being upset with how loud and how late the loud music played especially if they were maybe having to wake up at 5 am to catch a flight or something. I think maybe in the future you let your guests know about the loud music party and hand out ear plugs. But one again I want to say that the staff was so amazing and helpful, especially the 2 men that were at the front desk. Also a special thanks to the restaurant staff. My mother is vegan and sometimes this is a challenge while traveling. Even though they did not have vegan options on the menu, the chef went out of his way to prepare several vegan dishes for her. They were wonderful and we appreciate this so much. Thank you all for everything tha you do

The hotel was pretty but a bit outdated. The door was a standard key.

Really wonderful property situated near the city center (just a short car ride if you’ve rented a car). Staff was wonderful and the rooms were great size and very clean! Also would love to point out that the air conditioning in the room is amazing, which is hard to find in Italy in the summer. Must have the frozen espresso by the pool!