Sabana de la Mar Hotels

"Great staff, great location."

"The food, staff, and customer service are horrible at this hotel. They require you to make reservations for all restaurants through an app that doesn’t work. You can only make 2 days of reservations and can only make them once you are on property. Concierge staff are the worst - rude and unhelpful! You can’t swim in the ocean (actually a bay) because of the murky water with tons of jelly fish. Spend less money and stay at a much better place like Secrets or Dreams (right down the street). The only thing amazing about this hotel is the fitness center and the upstairs adult Club Azur pool and restaurant."

"Honest review. This review is based on my own experience and in what I like. Hotel is very organized and clean everywhere, the staff is well trained and super kind with guests. Easy parking. Is not overcrowded. Looks like the perfect hotel. Only bad things are, little or no entertainment, only one restaurant open during lunch and breakfast with not a lot of options. Desserts are awful, no ice cream anywhere, oh and the all inclusive drink is just a weird probably housemade alcohol, if you want name brand (even cheap ones) you have to either purchase a vip pass but this drinks are only available in ONE bar all the other ones don’t have these drinks which then is a little useless and inconvenient for the customer. Another option would be to buy the bottle which is like 2x the price of outside. All in all I have been to various all inclusive and I would recommend going somewhere else if you have the money to pay for this one you’ll have enough to pay for another one with better experience, entertainment and availability of food and deserts."

"The room was dirty but as soon as I complained the staff was very diligent to make a change!"

"My stay was excellent! Staff were very friendly! Will definitely be returning to this resort for sure! "

"Muy lindo, limpio y la ubicación excelente "

"The property, beach, and kids club were amazing. Be careful booking on expedia. We booked a preferred ocean front swim out with two double beds. Apparently this room doesn't exist. When we got there we were put in a room with a King size bed and a pull out couch. We made it work but that is not what we booked. The room was also the farthest room away from the preferred club. Again we made this work but was not what was booked. This isnt the first time somwthing like this has happened to us using expedia. Also be prepared to tip the staff, especially the bar tender. Basically if you didnt have money in your hand he would not serve you. Food and service not the greatest and actually fell slightly below my already low expectations."

"We had a few inconveniences during our stay like a broken AC and clogged toilet. The staff was super friendly, helpful, and attentive to our concerns."

"Some staff were not helpful but overall good stay."