Dubai Hotel Guide - Safeer Mall hotels in Dubai, United Arab Emirates.

"Not Family Friendly, Extremely Poor Experience I wish I could give negative ratings. Even one star feels too generous. I traveled with my family, including my parents and 1-year-old child. I specifically chose this hotel and paid extra for a suite with kitchen facilities so we could comfortably prepare meals for our child. This decision turned out to be a mistake. At check-in, we waited 3 hours past the official time with no queue management. Guests arriving after us were given rooms first. Despite informing them we had a young child and had traveled internationally, there was no urgency. We missed our planned evening. We had requested adjacent rooms in advance but were given rooms on different floors without notice. This made things very difficult with a toddler. The key card system was a mess. Only two cards were given for two rooms, and elevator access required them. When we requested another card, one of the existing cards was silently deactivated, causing repeated issues and multiple trips to reception. Extra beds promised in the booking were not provided at check-in. Several essential amenities didn’t work: * Washing machine * Intercom * Power outlets * Stove We had to repeatedly follow up with multiple departments. It felt like we were managing the hotel ourselves. Because of the power and stove issues, we couldn’t prepare food for our child. Even heating water was delayed by over 3 hours, which was extremely stressful. "

"Excellent"

"Good internet connection. Close to everything. The security staff helped us get a ride to the airport even though there was flooding and taxis weren’t available. Their room service was excellent. Everything we ordered tasted great and the portions were good. "

"Yes there is many shops near by and the place good "

"Excellent location. Very welcoming staff. Easy and fast check in. "

"Great hotel! Very clean and comfortable."

"Normal with poor customer service "

"I stayed at this hotel recently and unfortunately my experience was not satisfactory. The room condition was poor and did not meet basic cleanliness standards. Bathroom towels were not changed during my stay, and the flush system in the bathroom was not working properly. Overall room maintenance was below average, and the service from the staff was also disappointing. Requests were not handled properly, and there was a lack of attention to guest comfort. Based on my experience, I would not recommend this hotel unless significant improvements are made in cleanliness, maintenance, and customer service. "

"Over all location is good, breakfast is good, rooms are clean however the only downside was that all the rooms smell like smoke if you turn the AC on. "