Memphis Hotel Guide - Sage Creek Winery hotels in Memphis, United States of America.

"Good hotel nice staff "

"Rooms are clean and staff was amazing."

"The staff were all very kind and friendly and the room was lovely!"

"Pool heater was broken . Pool was really cold and dirty . Only was able to use the hot tub . The elevator door got stuck ."

"Very pleased with our stay. "

"Pool is open 9am-9pm for kids. I wish we would have known that because we didn’t get to enjoy the pool very long because our event went late and started early the next morning."

"After checking in and my card was run, staff disclosed that they have had HVAC issues for 3 months which prevents individual control in each room. We paid for a premium river view balcony room. We were told it is at a constant 74 degrees. But if we wanted a "cooler" room, we could move to a downstairs room that runs at a constant 67 degrees. This was never disclosed prior to checking in, nor posted on their website. I requested our money back immediately which was kindly done with apologies. The price point did not justify the inability to guarantee comfort. Especially when this has been an ongoing problem for 3 months."

"Very clean rooms at an affordable rate. Was very comfortable and allowed for an enjoyable weekend. "

"Our TV didn’t work because the last people in our room took the HDMI cable. Even though we knew how to fix it they never got us a new cable. There was one particular front desk receptionist in the evening, her name was Juanita I think? She was extremely rude. She always had an attitude or acted “put out” if you needed to talk to her. At one point I went downstairs to ask her about the Amazon package I know had been delivered and she gave me an attitude, waved her arms around and said there’s nothing here the girl before me must’ve taken it. She didnt even look for it. The next day the manager walked in the back area and came back with the box. But please don’t think that all the staff is bad because everyone else was wonderful. At one point, our key cards stopped working. We went downstairs to ask about it. The girl with the attitude was there and re-swiped our cards. Another girl that was working the front desk and had just finished work offered to come up and make sure we could get in our room. I stayed downstairs in case the cards didn’t work. I was around the corner waiting & attitude girl started talking, smack about the other girl, and my son and I to the customers that were standing in the lobby. The other young lady helped us get in. I can’t remember her name, but she was very sweet and so is Stacie & the manager was nice. Unfortunately, I have 1 more complaint and that was the beds. I’ve never slept on a more uncomfortable bed in my entire life!"