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Reviews of Off the Charts Inn & Out Island Resort

2.5 out of 5
Off the Charts Inn & Out Island Resort
2938 Sanibel Blvd, Saint James City, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 101 out of 126 reviews" "
Rating 8 - Good. 22 out of 126 reviews" "
Rating 6 - Okay. 1 out of 126 reviews" "
Rating 4 - Poor. 0 out of 126 reviews" "
Rating 2 - Terrible. 2 out of 126 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for us & our teenagers! Having a kitchen, large living area with the pull out couch, & being able to walk out to a beautiful sitting & canal area made our stay! Then the manatees showed up! This stay could not have been better!!
Stayed 2 nights in Mar 2024
Response from T on 24 Apr 2024
Awesome! Glad you had a great stay!

10/10 Excellent

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay on Pine Island. Several places to eat and just a nice area. Staff was very helpful.
Stayed 3 nights in Mar 2024
Response from T on 24 Apr 2024
Thanks William!! Come again soon

10/10 Excellent

Veasna

Travelled with family
Liked: Amenities
Beautiful place
Stayed 5 nights in Mar 2024
Response from T on 24 Apr 2024
Thank you!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice "off the charts" place. Close, walking distance to good food and drinks without all the annoying collage kids. Staff and owners are great people that will do pretty much anything to make the stay there more enjoyable. I highly recommend Off The Charts for a nice quite stay.
Stayed 3 nights in Mar 2024
Response from T on 24 Apr 2024
Thank you so much! Come stay with us again soon!

10/10 Excellent

J Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants
Stayed 7 nights in Mar 2024
Response from T on 24 Apr 2024
Thanks for staying with us!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Loved having coffee in the morning with the manatees and herons! This place was fantastic and had everything we needed. Good vibes.
Stayed 4 nights in Feb 2024
Response from T on 5 Mar 2024
Thank you Janet we are glad you enjoyed your stay. Come visit us again.

8/10 Good

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was quiet and peaceful. The floor could have been cleaner. Also would have appreciated a full length mirror somewhere in the room. When asked for supplies, the staff responded promptly.
Stayed 5 nights in Feb 2024
Response from T on 5 Mar 2024
Thanks James. I’ll look into the floors and the mirror for you. Thank for visiting.

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love that I could sit by the canal and watch the manatees. I was upset that I specifically had multiple conversations with property about wheelchair accessibility and was assured that if the ADA room wasn’t ready that an another room would work. Bathroom didn’t have a shower chair which I had to insist they provide one which they did. The bathroom wasn’t large enough for my wheelchair. There was no handicap parking and we had to manager sidewalk and large door jams.
Stayed 3 nights in Feb 2024
Response from T on 4 Mar 2024
Diane, Thank you for staying with us. As I informed you in our email the ADA room was not completed at the time of your reservation. I specifically stated that the room you reserved was not ada compliant and that room would not be available until March 1st. Our ADA compliant room and the handicapped parking space are now available and we would love to have you back to try that room soon. Thanks for visiting

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was well maintained for an older property, was located at the end of a canal and that the property manager was polite and accommodating.
Stayed 5 nights in Feb 2024
Response from T on 1 Mar 2024
Thanks for visiting us! Come back soon

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diese Unterkunft ist jeden Cent wert! Sauber, ruhig, geräumig und sehr schön ausgestattet.
Stayed 3 nights in Feb 2024
Response from T on 5 Mar 2024
Thank you! Come see us again.

10/10 Excellent

KATARZYNA

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in Feb 2024
Response from T on 1 Mar 2024
Thank you!!

10/10 Excellent

Angela

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing clean place to stay with pups! Very friendly staff!!!!
Stayed 6 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint Mom & Pop Inn on a little canal. Everything is new inside and out!
Stayed 3 nights in Feb 2024
Response from T on 25 Feb 2024
Thanks for visiting!

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well run. It was very relaxing to sit outside and watch the manatees.
Stayed 5 nights in Feb 2024
Response from T on 25 Feb 2024
Thank you! Come again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff was helpful with an early checkin and when we needed help.
Stayed 3 nights in Feb 2024
Response from T on 25 Feb 2024
Thanks for visiting.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and updated. We loved the outdoor area out back and saw a whole family of manatees right outside!
Stayed 3 nights in Feb 2024
Response from T on 25 Feb 2024
We are so glad you enjoyed your visit.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful and peaceful
What a wonderful and magical location. Quiet beach environment with an inlet view on front with manatees each morning. Could have have been nicer. Thank you
Stayed 3 nights in Feb 2024
Response from T on 25 Feb 2024
Thank you! Please visit us again.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The problem with staying here is you won’t want to leave. Quiet, peaceful area with very good restaurants. The suite was actually an apartment with bedroom, full kitchen, and a huge covered deck with outside dining table, couch, and chair. We ate breakfast there every day looking out at the manatees frolicking the n the canal below. A piece of old Florida.
Stayed 8 nights in Feb 2024
Response from Sarah on 19 Feb 2024
Thank you so much for leaving us such a great review! I am so glad you enjoyed you stay. We love the manatees! We hope you will consider staying with us again in the future.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great visit staying here. the room was spotless, and so well decorated.We loved the canal and the manatees we saw both days! We didn't need a thing everything was there in the unit. We will be back !
Stayed 2 nights in Feb 2024
Response from Sarah on 19 Feb 2024
Wow Patrick, thank you so much for taking the time to leave us a review. We are so happy you enjoyed your stay. We look forward to having you stay with us again in the future!

10/10 Excellent

Tim, NEW PALESTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean and newly renovated. Owner on the property and was so friendly and helpful. We would certainly stay here again if we visit this area again.
Stayed 3 nights in Feb 2024
Response from Sarah on 19 Feb 2024
Thank you so much Tim for the review and kind words We are so happy you enjoyed your stay and found the hotel to you liking.

10/10 Excellent

Mark R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet oasis!
Stayed 3 nights in Feb 2024
Response from T on 20 Feb 2024
Thanks for staying with us!

10/10 Excellent

Janis

Liked: Cleanliness, property conditions & facilities
Beautiful property. Loved our time there
Stayed 3 nights in Feb 2024
Response from Trinity on 20 Feb 2024
Thanks for staying with us! Come back soon!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a fine place to stay! Heaven in all respects. Definitely going back!
Stayed 3 nights in Feb 2024
Response from T on 20 Feb 2024
Thank you for the kind words we look forward to your next visit with us! Spread the word!

10/10 Excellent

Parijat, Palatine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just on the marina with manatees swimming , nice relaxing spacious stay and restaurants are in walking distance. People are so friendly and nice I will be back again for longer stay. This time me and my wife stayed for five nights next time targeting for 7-8 nights. It’s having full kitchen that’s a big plus also I could drive to siesta key and Marco both equal distance. So centrally located quiet nice place to relax. It’s five star plus to me
Stayed 5 nights in Jan 2024
Response from T on 20 Feb 2024
We are so glad you enjoyed your stay! Come back soon and spread the word!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden gem- safe, clean, decent views, and walking distance to 2 bars. Can’t wait to come back!
Stayed 2 nights in Jan 2024
Response from T on 20 Feb 2024
Thanks for visiting! Come back soon and bring a friend or two!

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brad and Trinity were phenomenal! They made sure our stay was great! Excellent staff and very clean and spacious rooms. The view of the canal was great and there are plenty of manatees to see. I highly recommend and will be staying here whenever we are in the area.
Stayed 2 nights in Jan 2024
Response from T on 20 Feb 2024
Thank you so much for staying with us! We look forward to seeing you again soon! Spread the word!

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place and the owners are great people. The mattresses were so so, but everything else was great.
Stayed 3 nights in Jan 2024
Response from T on 20 Feb 2024
Thanks for staying with us! Come back soon! Tell a friend!

10/10 Excellent

Priti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, comfortable and clean
Stayed 2 nights in Dec 2023
Response from T on 20 Feb 2024
Thank you for visiting! Come back soon and tell a friend!

10/10 Excellent

Thomas, Coatesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quiet and very newly renovated. The dock area was excellent and the manatees came to visit on our day sitting by the water. So relaxing. My only complaint was we did not have seating outside like the other units. However we brought beach chairs so not a problem.
Response from T on 20 Feb 2024
Thanks for staying with us! We have more seating on order! Thanks for the feedback! See ya next time!

10/10 Excellent

my

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean! Thank you, Trinity and Staff.
Stayed 2 nights in Dec 2023
Response from T on 20 Feb 2024
Thanks for visiting! Spread the word!!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great having the end of the canal right outside the doors to the rooms. The manatees were hanging out the whole time. Hopping on the paddleboards was seemless from the hotel, so we were able to launch there and paddle out to the gulf / islands in less than about 20 mins. The views on the way were a random mix of homes and lots. The rooms are renovated and clean, with that fresh gray modern look that so many are doing. Great price, walked across to the Phuzzy's - definitely give it a go! Staff was genuine and helpful.
Stayed 2 nights in Dec 2023
Response from T on 20 Feb 2024
Thanks Michael we hope to see you again!

10/10 Excellent

Massy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Feels like home and it's quiet, clean and they provide everything but of course you just have to buy your own groceries witch that wasn't a problem
Stayed 2 nights in Jul 2023
Response from T on 20 Feb 2024
Thank you! Please come visit us again!

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful
Beautiful inn. They are working onbthe lower levels from the hurricane and was not an issue at all. Unit was well appointedand well stocked with everything you need. Kudos to the bath mat! The docks are now in use so bring your boat. We will be returning again. Owner was wonderful and communication great.
Stayed 2 nights in Jun 2023
Response from T on 20 Feb 2024
Thank you for staying with us! We hope to see you again!

8/10 Good

Dan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even though it has damages the property and it’s owner are doing the best they can to give an excellent experience. The room was clean and spacious and overall was quiet. I definitely have plans on staying there again and hope to do so on even more trips.
Stayed 2 nights in May 2023
Response from T on 20 Feb 2024
Thanks Dan! Come back now that we are finished and check it out!

10/10 Excellent

Bobbie, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in the middle of a remodel so there were only 5 rooms available which made it very quiet. The unit was very clean. The amazing thing about the property was the canal in the back. The manatees were swimming around everyday. They were awesome to see. One evening there were dolphins playing in the canal. There was a great restaurant within walking distance that had great food, drinks and live music every night.
Stayed 3 nights in May 2023
Response from T on 20 Feb 2024
Thanks Bobbie! Come back and see us now that the construction is complete!!

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from T on 20 Feb 2024
Thanks Sandi!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from T on 20 Feb 2024
Thanks Renee

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property. amazing how the Manatees swim up to Dock.
Stayed 3 nights in Mar 2023
Response from Sarah on 14 Mar 2023
Thank you so much for the review Sharon. We enjoyed having you stay with us. I hope you will book with us again in the future.

8/10 Good

Olga

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Would recommend
It will very nice when construction is finished, and dust settles down. Would recommend.
Stayed 2 nights in Mar 2023
Response from Sarah on 10 Mar 2023
Thank you so much for the kind words! We are working hard on getting Off the Charts back to fully operational/

10/10 Excellent

Juel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing weekend
The stay was great even though it rained most of the weekend. We were able to sit outside on the patio and enjoy the rain without getting wet. The bird watching from the room was awesome, a Bald Eagle pair came by for visit Sunday morning. We had a little trouble with a door lock but maintenance was called and quickly took care of the issue.
Stayed 2 nights in Sep 2022
Response from Sarah on 10 Mar 2023
Thank you so much for the review! I am glad you were able to enjoy your stay despite the weather. I hope you will consider booking with us again!

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, clean and convenient location. We will be back
Stayed 4 nights in Aug 2022
Response from Trinity on 25 Aug 2022
Really glad you enjoyed your stay! Look forward to you staying with us again.

6/10 Okay

Brad

Disliked: Staff & service
Stayed 2 nights in Aug 2022
Response from Sarah on 16 Sept 2022
Hi Brad, I hope you enjoyed your stay with us. I see you gave us a 6 out of 10. I'd love your feedback on how to improve services to make it a 10/10.

10/10 Excellent

Greg A.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property we would recommend staying here.
Stayed 2 nights in Jun 2022
Response from Trinity on 25 Aug 2022
Thanks Greg! We hope you’ll come stay with us again.

8/10 Good

Robert J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'd be terrible to even pick a little. Manatees! Nuff said.
Stayed 3 nights in May 2022

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated motel rooms that have all the amenities of a small homey cabin. Even though the office was not staffed our room was ready and a simple phone call facilitated check-in and any questions.
Stayed 2 nights in Apr 2022

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to get away. Lovely room.
Stayed 2 nights in Mar 2022

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manatees in the canal we're a real bonus. Other than that the place exceeded my expectations
Stayed 2 nights in Mar 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 16 nights in Mar 2022

10/10 Excellent

Edward J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty small town therefore we didnt know what to expect, however this place was fantastic.. great accommodations, excellent customer service.. it seemed to be the best in town. Tiki in the back has grills and a beautiful view of manatees.. very clean and would recommend to anyone!
Stayed 3 nights in Mar 2022

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very quiet and clean. Would definitely come back here!
Stayed 3 nights in Mar 2022