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Hôtel Le Relais Saint Jacques

3.0 star property
Seaside relaxation meets modern comfort at this coastal retreat where attentive staff creates a welcoming atmosphere for travelers seeking rest

Choose dates to view prices

Hôtel Le Relais Saint Jacques, by the sea, offers travelers a comfortable base with free in-room WiFi. Guests start their day with breakfast before exploring the coastal area. Convenient bicycle parking is available for those who prefer two-wheel adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
The current price is €75
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room +

Comfort Double Room +

Comfort Double Room +

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, Ground Floor

Double Room, Accessible, Ground Floor

Double Room, Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Saint-Jean-de-Luz, Hôtel Le Relais Saint Jacques is near a train station and near the beach. Port of Saint-Jean-de-Luz Ciboure and Port de Saint-Jean-de-Luz are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Biscay and St-Jean-de-Luz Beach. Looking to enjoy an event or a game while in town? See what's happening at Stadium Gal or Stade d'Aguilera. Spend some time exploring the area's activities, including golfing.
Visit our Saint-Jean-de-Luz travel guideOpens in a new window
Map
13 avenue de Verdun, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • Maison Louis XIV - 3 min walk - 0.3 km
  • Church of St-Jean-Baptiste - 3 min walk - 0.3 km
  • St-Jean-de-Luz Beach - 5 min walk - 0.4 km
  • Maison de l'Infante - 5 min walk - 0.4 km
  • Port de Saint-Jean-de-Luz - 6 min walk - 0.6 km

Getting around

  • Saint-Jean-de-Luz Ciboure Station - 1 min walk
  • Biarritz (BIQ-Pays Basque) - 21 min drive

Restaurants

  • ‪Le Majestic - ‬4 min walk
  • ‪La Grillerie du Port - ‬2 min walk
  • ‪Le Komptoir Des Amis - ‬2 min walk
  • ‪Le Bobby - ‬4 min walk
  • ‪Kako Etxea - ‬2 min walk

About this property

Hôtel Le Relais Saint Jacques

Hotel by the sea
Hôtel Le Relais Saint Jacques provides everything that you need. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a front desk safe and a lift
  • Bike parking and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hôtel Le Relais Saint Jacques feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • LED light bulbs, electric kettles and daily housekeeping

Similar properties

Exterior
Boutique Hôtel Txoko
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 133 reviews
The price is €129
includes taxes & fees
6 Feb - 7 Feb
Boutique Hôtel Txoko

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per day); reservations required
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 12 for adults and EUR 12 for children

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Reusable cups

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Nearby parking fee: EUR 20 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz

Frequently asked questions

Is Hôtel Le Relais Saint Jacques pet-friendly?

Yes, Hôtel Le Relais Saint Jacques allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hôtel Le Relais Saint Jacques?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Hôtel Le Relais Saint Jacques on 1 Feb 2026 start from €70.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Le Relais Saint Jacques?

Limited spots are available.

What time is check-in at Hôtel Le Relais Saint Jacques?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Relais Saint Jacques?

Checkout is at noon.

Where is Hôtel Le Relais Saint Jacques located?

Situated by the sea, this hotel is within a 5-minute walk of Maison Louis XIV, Church of St-Jean-Baptiste and Maison de l'Infante. Port de Saint-Jean-de-Luz and St-Jean-de-Luz Beach are also within 10 minutes. Saint-Jean-de-Luz Ciboure Station and Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) are within a 2-minute walk.

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Reviews

Hôtel Le Relais Saint Jacques Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 207 out of 324 reviews
Rating 8 - Good. 94 out of 324 reviews
Rating 6 - Okay. 20 out of 324 reviews
Rating 4 - Poor. 2 out of 324 reviews
Rating 2 - Terrible. 1 out of 324 reviews

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. It was right across from the train station and very short walk to the beach, shopping, restaurants, etc. The staff was very helpful and the room was great. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel in St-Jean-de-Luz located directly across the road from the train station. Very convenient for visits to the area. Minutes from the beach, Les Halles food market and the Old Town.. The reception was friendly and all my needs were accommodated with a smile. Thanks.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming check in lady
Stayed 1 night in Sep 2025

10/10 Excellent

ANDRZEJ

Liked: Cleanliness, property conditions & facilities
Very good location. Clean and quiet, bicycle friendly, management very accommodating Yes, I would recommend this place to my friends.
Stayed 2 nights in Jun 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wee hotel directly opposite railway station and bus stops. Lovely clean safe area close to shopping , restaurants, market and beautiful main square..
Stayed 6 nights in May 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little 3 star opposite the Gare Very good breakfast and clean rooms Some nice small touches too like bon bons in the room
Stayed 2 nights in Mar 2024

10/10 Excellent

Frederic

Liked: Cleanliness, amenities
We had a very nice stay. Friendly staff. Very nicely decorated room. Close to the train station and downtown. Very quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible. The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ian

Liked: Amenities
Very Helpful and considerate. The Hotel was charming and spotless
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Stay

Loved this hotel. Very helpful and friendly staff. Great location. Located across the road from the train station, so need for a car. Two minute walk to the centre of town restaurants and cafes. Short stroll along port to beach. Will go back there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is across the road from the train station which was very convenient. The room was a bit small but very clean. The hotel is close to so mean wonderful restaurants.. If we go back to. Saint John de luz.we will definitely stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The location of this hotel was perfect. We were rail travellers so a hotel opposite the station was ideal. It was very easy to walk into the town and there were many lovely restaurants and bars. The staff were friendly, helpful and accommodating. Our room on the top floor was lovely with views over the water and surprisingly quiet given the location. The bed was comfortable, the room and bathroom clean and well serviced. An ideal short stay!
Stayed 3 nights in May 2024

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy, very clean and full of hospitality. satisfied of everything prepared in the room and I cannot imagine of anything to be added.
Stayed 1 night in May 2024

10/10 Excellent

Ellaine

Liked: Cleanliness, property conditions & facilities
The lady who checked us in was very pleasant and helpful. The hotel was in a great location to access the downtown area for shopping, restaurants and beach. It was also very convenient for the train station where we arrived and bus stop we used to leave from. The room was clean and comfortable. We were happy to have a/c, the juliet balcony and a fridge!
Stayed 2 nights in Oct 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for public transportation. Friendly and kind staff. Everything was always clean. Great balcony with good view. Loved our stay
Stayed 2 nights in Sep 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Jun 2023

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Property was excellent and right in heart of the town. Only issue was parking was extra and not known at time of booking
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to public transportation (bus, train etc), shopping and restaurants! Walkable distance to the beach, and nearby town Ciboure. No need for a car at all, we took buses to Bilbao, San Sebastián Spain. Little choice at the hotel breakfast (wish there were fresh fruit), but staff prepared scrambled or sunny side up eggs upon demand. Overall I will highly recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property………. One complaint 2 single beds in a room pushed together Not very romantic
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The property is extremely conveniently located. It is right on the edge of the old city and everything is a 5 to 7-minute walk. It's also directly across from the train station on a very busy street. If you keep your windows closed it's relatively quiet. But if you open your balcony doors, you're going to hear all the noise from the street. Air conditioning worked well. Kept us comfortable. Being across from the train station is very convenient for arriving and departing. Place is clean and well kept. The room is small but very serviceable. Everything is nicely maintained. The shower is very good. Doesn't have much in the way of charm, but it has a lot of other conveniences.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel à tout point de vue. Très central.
Stayed 1 night in Oct 2025

10/10 Excellent

GILLES R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse, confortable, bien insonorisée, très bien équipée : grand placard, bouilloire, frigo, coffre-fort. Grande salle de bain, douche dernier modèle, grand lavabo (un néon ou un spot sur le miroir, ou un petit miroir grossissant serait un bon plus, cependant). Petit déjeuner suffisant et varié (la viennoiserie était particulièrement bonne), disposé dans une jolie salle bien décorée. Je ne sais pas si la température était réglable, mais il faisait trop chaud dans la chambre l'après-midi et soir. Le personnel était aimable et toujours prêt à rendre service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Philippe

Parfait

Très bon emplacement, personnel agreable et bon confort !
Stayed 1 night in Aug 2025

10/10 Excellent

JEAN FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable et bien situé Chambre un peu petite mais avec tout le confort Juste peut être un lit un peu trop mou à mon goût Petit déjeuner copieux et pas trop cher
Stayed 2 nights in Aug 2025

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel ! Très facile d’accès, extrêmement propre et personnel très sympathique.
Stayed 1 night in Jul 2025