Sainte-Helene Hotels

"I had a bath on the first day but could not empty it, I told the receptionist and the cleaner emptied it the next day and left the plug on the side, next night had a bath and once again could not take out the plug to empty the water, the plug should have been fixed after the first time, also the overflow plug was filthy, obviously had not been cleaned for a long time! Not good enough. Also, I booked a larger room with balcony and beach view which included breakfast, at the end of the stay I was presented with a bill for breakfast and the receptionist would not accept that I had booked inclusive of breakfast and had to pay there and then. The breakfast was not good, the only day it had ample sausages, bacon and scrambled egg was on the last day of my 5 day stay, the first two days dried up egg, three rashers of bacon, no sausages, cheese board very sparse, bread stale from the day before, nothing replenished and people were wandering around not happy. I would not have gone to breakfast after the first day if it wasn't included in the price paid to Expedia. Very disappointed with Best Western, I have stayed with them in the UK with no complaint."

"Love the staff! They make the stay fabulous "

"A last minute detour made for a great night! Our room with ocean view and private balcony was fantastic! The room was nice, comfortable and even a mini kitchen! Enjoyed the rocky beach stroll and sunset! Parking was easy in front. The buffet breakfast was very nice. Great find and stay!"

"An enjoyable stay at a well located property with easy parking. Our only comment would be that the room was slightly smaller than we expected."