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THE MARK GRAND HOTEL

Property class: 3

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THE MARK GRAND HOTEL is near Omiya Park and the Railway Museum. Relax at the CENTRAL WELLNESS CLUB spa or swim in two indoor pools. Free WiFi keeps you connected, and multiple dining venues serve Japanese cuisine all day.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €51
10 May - 11 May

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mark Superior Twin (Free Parking, Free Flow, 12 PM Checkout) Non Smoking

Mark Superior Twin (Free Parking, Free Flow, 12 PM Checkout) Non Smoking

Mark Superior Twin (Free Parking, Free Flow, 12 PM Checkout) Non Smoking

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Wide Double Room, Non Smoking (10 AM Checkout)

Wide Double Room, Non Smoking (10 AM Checkout)

Wide Double Room, Non Smoking (10 AM Checkout)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

Twin Room, Non Smoking (Check out time: 10:00)

Twin Room, Non Smoking (Check out time: 10:00)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

Standard Twin Room, Non Smoking (Check out time: 10:00)

Standard Twin Room, Non Smoking (Check out time: 10:00)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

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About the area

Located in Chuo Ward neighbourhood, THE MARK GRAND HOTEL is connected to a railway/underground station. Railway Museum and Omiya Bonsai Art Museum are cultural highlights and Warner Bros. Studio Tour Tokyo - The Making of Harry Potter is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Saitama Super Arena or Saitama Stadium 2002. Take the opportunity to explore the area for water adventures such as swimming. Visit our Saitama travel guide
Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama_KeyakiHiroba_553248621532774863_05
    Keyaki Hiroba
    6 min walk - 0.6 km
  • Saitama Super Arena
    Saitama Super Arena
    8 min walk - 0.7 km
  • The Museum of Modern Art, Saitama
    The Museum of Modern Art, Saitama
    4 min drive - 2.1 km
  • Cocoon City
    12 min walk - 1.1 km
  • Yono Park
    4 min drive - 2.0 km

Getting around

  • Saitama-Shintoshin Station
    12 min walk
  • Tokyo (HND-Haneda)
    99 min drive

Restaurants

  • Starbucks
    12 min walk
  • EXCELSIOR CAFFÉ
    9 min walk
  • Starbucks
    9 min walk
  • 杵屋 さいたま新都心店
    9 min walk
  • 麺家 紫極
    9 min walk

About this property

THE MARK GRAND HOTEL

Hotel near Saitama Super Arena
Located close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL provides a coffee shop/cafe, a bar and a health club. Treat yourself to some rest and relaxation at Central Wellness Club, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to conference space and a steam room, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks include:
  • 2 indoor pools
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • 6 meeting rooms
Room features
All guest rooms at THE MARK GRAND HOTEL boast thoughtful touches, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 1,500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • sereno
  • 日本料理 秋ヶ瀬

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 4,489 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4000 per person
  • Covered self-parking fee: JPY 1500 per night (in/out privileges)
  • Covered extended parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 7:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

Frequently asked questions

Does THE MARK GRAND HOTEL have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at THE MARK GRAND HOTEL?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at THE MARK GRAND HOTEL on 10 May 2026 start from €51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is THE MARK GRAND HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE MARK GRAND HOTEL?

Self-parking is available for JPY 1500 per night. Extended parking is available for JPY 1500 per day.

What time is check-in at THE MARK GRAND HOTEL?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at THE MARK GRAND HOTEL?

Checkout is at 10:00 AM.

Where is THE MARK GRAND HOTEL located?

Located in Chuo Ward, this spa hotel is 0.5 mi (0.8 km) from Saitama Super Arena, and within 3 mi (5 km) of Omiya Park and Railway Museum. Omiya Bonsai Art Museum and Saitama Stadium 2002 are also within 9 mi (15 km). Saitama-Shintoshin Station is 12 minutes by foot and Yonohommachi Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE MARK GRAND HOTEL Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 56 out of 84 reviews
Rating 8 - Good. 19 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

Reviews

Verified

8/10 Good

Maki

Liked: Cleanliness, staff & service, amenities
Great location, clean and friendly staff!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Room was so spacious and clean. The staff was super friendly! Great location and plenty of amenities!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service
Room was clean. The hotel was nice. Just didn't like the fact that the Gym and spa were additional charges where it didn't mention that in the expedia listing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing, great service great people, wish I didn’t have to leave!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and professional staff, awesome facilities complimentary drinks
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Paddy

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the Grand King Room on the upper floors. Was so lovely to have a massive comfy bed, room to stretch out in, a great TV, free flow drinks in the bar and an excellent quiet breakfast buffet with fresh handmade food beautifully presented and served. Everything was clean, everyone was helpful and even though it's a little out of Tokyo centre, I enjoyed the peace of that and the east access to stations within walking distance. I hugely recommend the nearby bonsai museum/village and the railway museum too. Again both in easy reach.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Robert John

Liked: Cleanliness, amenities, property conditions & facilities
Grand floor room was very nice. Clean with plenty of amenities. Staff were very friendly and helpful. The service in the restaurant could have been better but still 5 stars overall.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024
Verified

8/10 Good

Arham

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was okay
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

George Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back!
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite despite the communication barrier. Hotel was nice, clean and airy. Complimentary drinks was very good
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Yuriko

Liked: Cleanliness, amenities, property conditions & facilities
客室は衛生的でした。 連泊したのですが、駐車場の料金をチェックインの際に前払いしました。何も説明が無かったので、外出の時に精算機で2000円の表示が出て危うく払いそうになりました。事前に説明して欲しいです。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, amenities
清潔な室内、静かな所でゆっくり休めました
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リフレッシュするためにたまに利用させて頂いております。 チェックアウト12時なのもゆったり過ごせてありがたいです。快適に過ごせる施設です。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

shigeo

Liked: Cleanliness, staff & service
安価だったので期待してなかったけど、行ってみたら立派なホテルでびっくりしました。ブライダルなども対応している総合シティホテル。エレベーターも4機?ですぐくるし。おすすめです。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

??????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に奇麗で素晴らしいお部屋でした 徒歩の場合、駅から少し遠いのがデメリット
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hirokazu

髭剃り用の剃刀をフロントデスクまでもらいに行かなければならないのは不便。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

chie

Liked: Property conditions & facilities
Disliked: Cleanliness
和室に宿泊しました。 小さな子連れなので洗い場のある浴室と考えたのですが、国内外色々ホテルに宿泊していますが、過去1番残念な浴室でした。 古いホテルだからという理由だけではすませられないほど赤、黒カビがすごくて、びっくり。もっとしっかり清掃してほしいです。 レストランなどは非常に満足度高いので、次宿泊する際にはリニューアルした洗い場のある洋室にしたいと思います。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michael

Liked: Amenities, property conditions & facilities
Allt fungerade bra.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, amenities
すべてが完璧！
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅からのアクセスがいい
Stayed 2 nights in Nov 2025