Saitama Prefecture Holidays

Pretty good, clean hotel in a very good spot, close to Ueno train station. Our room were spacious and clean. They only downside is that the hotel does not have any restaurants as far as I understand!

I booked in a single reservation for a family of total 4 people, the room(s)they gave me was 2 separate rooms with 2 twin beds in each. So one room was only use for sleeping. I then inquired about maybe get 1 room with 3 beds and they wanted 40000 yen more per day , x 5 days. You can see my frustration. Also, The AC was not up to par, it was very hot in the rooms. The breakfast buffet was good, but its the same everyday for 5 days. The staf was very helpful in regards to my question about the food delivery. The tokyo tower was only 8 mins walking distance. The hotel staff was very nice overall.

The English-speaking staff was very helpful and accommodating while the room was very comfortable. While being spacious and cozy, smart space saving elements made the room feel almost like an apt which gave us a safe and comfortable space to rest and unwind at the end of the day. The rooftop garden was amazing, especially the the organic grass floor. We look forward to staying at this property again so that we can try out the café downstairs that we missed! Also, loved the fact that staff came to clean and make the room without having to request!