Located in Kawagoe, Kawagoe Tobu Hotel is connected to a shopping center. The area's natural beauty can be seen at Kenei Sayamainariyama Park and Tokorozawa Aviation Museum, while Railway Museum and Omiya Bonsai Art Museum are cultural highlights. Check out an event or a game at Saitama Super Arena, and consider making time for Seibuen Amusement Park, a top attraction not to be missed.
Kawagoe Tobu Hotel provides amenities, such as a shopping centre on-site and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
A lift, coffee/tea in reception and a front desk safe
A 24-hour front desk, a vending machine and luggage storage
Guest reviews speak well of the helpful staff, proximity to public transport and overall condition
Room features
All 168 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with toilets with electronic bidets and shower/bath combinations
Fridges, digital channels and electric kettles
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Covered parking on site (JPY 2,000 per night)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available for a fee: JPY 1,980 for adults and JPY 1,210 for children
Coffee and tea in common areas
Things to do
Shopping centre
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Daily housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
11 floors
Building
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toilet with electronic bidet
Towels
Entertainment
42-inch flat-screen TV with digital channels
Food and drink
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board on request
Safe
Policies
Check-in
Express check-in available
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1210 for children
Covered self parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
Kawagoe Tobu Hotel Hotel
Kawagoe Tobu Hotel Kawagoe
Kawagoe Tobu Hotel Hotel Kawagoe
Frequently asked questions
Is Kawagoe Tobu Hotel pet-friendly?
No, only service animals are welcome at the property.
Kawagoe Tobu Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 367 out of 600 reviews" "
10 - Excellent
367
Rating 8 - Good. 176 out of 600 reviews" "
8 - Good
176
Rating 6 - Okay. 42 out of 600 reviews" "
6 - Okay
42
Rating 4 - Poor. 8 out of 600 reviews" "
4 - Poor
8
Rating 2 - Terrible. 7 out of 600 reviews" "
2 - Terrible
7
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
??
14 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Even though it's a large hotel, they only have two washing machines. No matter how long you wait, someone else is using it.
It took us a while to find the hotel. Google maps weren't very helpful this time. We exited out from the west gate of Kawagoe Station, walked across the pedestrian bridge to U Place Shopping Mall and got stuck. What you need to do next is to look for 7-Eleven. Near there are four lifts that will take you up to level 7. The hotel reception is on level 7. We were very happy with our room. Very clean. The view was amazing! Totally unexpected. Our room was on the 11th floor. With air con settings and lighting control, this hotel is definitely the most technologically advanced for us. We felt spoilt! We had a twin room with 2 twin beds. We didn't expect the room to be this big! Separate toilet, wash basin and bathroom. The bathroom has a bath tub plus the traditional Japanese style bath (small stool and bucket). We even had separate bedside tables! The tea kettle is so cute! The buffet breakfast is served in a restaurant outside the hotel but still in the mall. It is called "in the park". Food is tasty and there were so many items to choose from! And the Christmas decorations were up! We really like this hotel so we felt bad that we only stayed one night here. Next time we visit Kawagoe again, we'll definitely stay more than one night.
I cannot recommend this hotel enough. The hotel itself is clean and centrally located, the staff is kind, the room was small but very comfortable and it’s located in a shopping center above lots of restaurants, cafes and convenient stores. This hotel is a must-stay.