Family Apartment, 2 Bedrooms | Balcony view
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Reviews of Angulo House

3 out of 5
Angulo House
Rua 15 de Agosto, Sal, Sal

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is as it comes across in the photos, a boutique hotel a step up from most offers in Santa Maria. Lovely, helpful staff, and caring ownership. That it happens to be built by the former world champion of windsurfing is a very cool bonus for those who come for the wind. Highly recommend.
Stayed 8 nights in Jan 2020
Response from Louise on 12 Jan 2020
Dear guest Thank you for your very kind words and feedback. We're super happy you had a great stay with us and that our hotel lived up to your expectations. All the best to you, and you're always welcome back. Best regards The entire Angulo House team

10/10 Excellent

Larissa, rhode island, usa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay while in Santa Maria. Overlooks the beach, quiet neighborhood, safe, very very very clean. Linens changed everyday. Rooms cleaned everyday. The staff answered all of my questions and concerns. I am really happy with my stay here and I would recommened to anyone. I will be staying here again when I come back to Sal!
Stayed 4 nights in Sep 2019
Response from Angulo House on 26 Sept 2019
Dear Larissa Thank you so much for your kind feedback and words. We really appreciate them, and we're super happy to hear that you enjoyed your stay with us at Angulo House. We will be looking forward to welcome you again, next time you are in Sal. Take care. Best regards Louise, Angulo House.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Pedid de reembolso/ quarto não atribuído a chegada
Boa tarde, Preciso ser contactada em urgência fiz uma reserva e paguei via o vosso site a nossa chegada disseram que não havia quarto disponível. Desde então estamos a tentar recuperar o montante pago e não estamos a ter resposta clara de quando vamos ser reembolsados
Stayed 1 night in Nov 2019
Response from Louise on 24 Nov 2019
Dear guest We again apologies for not having your booked room type available for your arrival. We were able to provide you with another room type, a Superior Double Room, and we offered you a reduction in the price for the inconvenience, which you refused to take and took the option of going to another hotel. We are very sorry that you had a bad experience with us, and we did not live up to your expectations. As we have spoken about on the phone, I have already contacted Expedia Group (which Hotels.com) is a part of, and got mentioned that the refund was already taken care of. As you have not heard anything from Hotels.com yourself, I have contacted them several times for a reply. I've contacted them again today, asking them to refund you the full amount for the reservation you had with us. I apologies that this is taking time to sort out, but I can guarantee you that no money has gotten to the hotel from your reservation, and we will of course get this sorted out as soon as possible. Again, I'm very sorry for the bad experience you had, it is not our interest to make you dissatisfied with our services we provide. As soon as we hear back from Expedia Group we will contact you.

10/10 Excellent

Abdul Wahab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Louise on 18 Nov 2019
Dear Wahab Thanks a lot for the great feedback, and for choosing us for your stay in Sal. You are always welcome back here with us. Everyone at Angulo House and Angulo Beach Club enjoyed having you as our guest, and we all wish you all the best.

10/10 Excellent

Larissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplesmente maravilhoso!
Foram dias incríveis! O hotel é maravilhoso, novo, muito confortável, bonito, muito bem localizado, perto do centro, em frente à praia. Os donos e os funcionários são muito educados e prestativos, sempre dispostos a ajudar. O local onde é servido o café da manhã é incrível, com uma vista linda da praia, o staff também é muito educado e prestativo, e a comida é deliciosa! Vale muito a pena! Mil vezes que fosse à Sal, ficaria no Ângulo House!
Stayed 3 nights in Oct 2019
Response from Louise on 18 Nov 2019
Dear Larissa Muito obrigada! We are so happy that you had a great stay with us at Angulo House. We enjoyed having you as our guests here, and you will always be welcome back at any time. All the best wishes from everyone at Angulo's.

10/10 Excellent

Fernanda maiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Louise on 29 Oct 2019
Muito obrigada. We enjoyed having you guys staying with us, and hope to welcome you again. All the best from us at Angulo House.