Cairo Hotel Guide - Cairo Citadel hotels in Cairo, Egypt.

"It was clean and it was conveniently located.The staff were very friendly and the breakfast was excellent.Would stay here again."

"It was so good service!"

"Great stay "

"I had a wonderful stay at this hotel and highly recommend it for its excellent service and central location. The staff is incredibly helpful and always available when you need assistance. However, I suggest adding more front desk staff to streamline the check-in process, as it took over an hour, which was inconvenient after a tiring day of travel. The breakfast buffet is fantastic, priced at around $20 per adult, and offers a great variety. A special shout-out to Samah Zaki in the breakfast area—she greeted us with a warm, charming smile, helped us find seating, and ensured we were well taken care of. Her kindness, humor, and caring nature truly brightened our mornings, and my wife adored her. Samah deserves a promotion for her outstanding service! The hotel’s location is perfect, with easy access to taxis and Uber, making it ideal for exploring the area. The rooms are comfortable, though minor maintenance issues, like a faulty water kettle and a burnt-out bathroom light, needed attention. The staff promptly resolved both issues, which we appreciated. Overall, this is a great place to stay, and I’d recommend it to anyone visiting the area."

"Great hotel "

"I never leave bad reviews, but I had to say, this was the most horrible stay I ever had and ever will have in Cairo! The rooms aren’t cleaned at all before your check in!!! The tiles and carpets had dust and dirt everywhere! Never vacuumed! The beddings were dirty and had hairs everywhere on top. The towels were stained and had cigarette butt burn holes. The pillows & mattress were bouncy and unstable, I kept feeling I’d fall off the bed! And on top of all this, the neighborhood had some sort of service dogs or something; they were barking ALL NIGHT!! Imagine hearing a hundred dogs barking every 10 minutes all night until sunrise!! The bathroom was disgusting! The trash can was FULL of trash! The bathroom floor was smeared with dirt and had hairs everywhere, so obviously it wasn’t mopped! Worst part? The toilet wasn’t flushed or cleaned either! Can you imagine? Also, the bathroom only had 2 bars of soap; nothing else! The breakfast was served late and incomplete! Imagine waiting for the staff to arrive to serve you a patisserie with coffee, not oriental breakfast!! Everything about this place was a nightmare! Just to give credit when it’s due, the staff members were trying to help, but it wasn’t their fault the entire place is a dumpster and lacks the basics of hotel service or human needs!! Please don’t stay here; you won’t find the bare minimum of what you need. What’s listed by the hotel or reviews isn’t true at all. I was a victim of misleading advertising/reviewes!"

"Everything was excellent except one staff member who spoke to me with arrogance throughout my stay. He is at the front desk and his name is Ramses or something similar. When I first checked in he spoke to me with an arrogant tone and I was met with the same tone upon checkout. I didn't appreciate his attitude. Othe than that the hotel is what you would expect for that type of hotel. Other staff are friendly and helpful. "

"Excellent"

"Very clean and very friendly place "