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Hotel Premier

2.0 star property
Travelers find an area shuttle outside for easy exploration, with 24-hour front desk staff ready to assist anytime.

Choose dates to view prices

Hotel Premier, in Zona Centro, blends convenience and comfort. Guests enjoy in-room WiFi and helpful concierge services. The lobby is a cozy spot for coffee or tea, with staff storing luggage for early arrivals or late departures.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

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About this property

Hotel Premier

  • Hotel located in Zona Centro
  • Hotel Premier provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • A local area shuttle, express check-out and luggage storage
    • Tour/ticket information, a front desk safe and concierge services
  • Room features
  • All 54 rooms have amenities such as free WiFi.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Premier pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Premier?

Self-parking is free at this property.

What time is check-in at Hotel Premier?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Premier?

Checkout is at noon.

Where is Hotel Premier located?

Located in Zona Centro, this hotel is within a 10-minute walk of Centro Cultural Vito Alessio Robles, Plaza de Armas and Government Palace. Museo del Sarape y Trajes Mexicanos and Santiago Cathedral are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

5.6

Cleanliness

7.6

Location

6.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 248 reviews
Rating 8 - Good. 38 out of 248 reviews
Rating 6 - Okay. 42 out of 248 reviews
Rating 4 - Poor. 37 out of 248 reviews
Rating 2 - Terrible. 77 out of 248 reviews

Reviews

Verified

8/10 Good

Jose

Liked: Staff & service
Location was great. Easy to find an uber
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Juan

Liked: Cleanliness, staff & service
X
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno

Excelente
Stayed 2 nights in May 2025
Verified

6/10 Okay

salvador

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I lot of noise
Stayed 1 night in Jun 2025
Verified

8/10 Good

Juan

Liked: Cleanliness
Ok
Stayed 1 night in Aug 2025
Verified

4/10 Poor

gregory

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for, I guess. A stark white 8' x10' room, one light. I stayed one night late in November. There's no heating anywhere, the bed had two sheets to sleep under, no blankets. I had to sleep fully clothed to stay warm.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not good
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Luis Enrique Perez

No good
Stayed 1 night in May 2024
Verified

2/10 Terrible

Ekaterina

Disliked: Cleanliness, property conditions & facilities
I do not recommend this property to anyone! It’s extremely dirty, filthy, no air as the windows are inside the building, no air. Very dirty sheets, we had 1 towel and couch pillowcases which are not for sleeping. When we complained to the staff, we were told that’s because all the cleaning ladies quit today!! And he also said that our room reminds him of jail! Hmmm nice… Just be prepared if you still want to visit this place!
Verified

6/10 Okay

Carlos Alberto

Disliked: Amenities, property conditions & facilities
It's an old hotel that has not got enough maintainance. Rooms doesn't have independent heathig. I asked the front desk for another room that were warmer but they mention they have central heathing only, which was not working well at the time. This time of the year the city is cold. Blankets available in the room are not enough to keep you comfortable. Fortunately we had a blanket in the car and that help us. Initially they gave us a room that was like a freezer, the toilet was not working and the entrance door had a hole!!! I understand this is an economic hotel, but for the money paid I'm sure I could have got something better.
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Uriel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lugar en muy muy mal estado , no tenía agua el lavabo para lavar las manos , y en general necesita mantenimiento , es muy antiguo el mobiliario
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Ada Maday

Disliked: Cleanliness, amenities, property conditions & facilities
No tiene aire acondicionado y las instalaciones muy deplorables
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Anabel olivares

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento lleno, ko funciona tv, ninsi quiera solo para dormir no se puede
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

victor manuel barrios

Disliked: Cleanliness, amenities, property conditions & facilities
Una falsedad las fotos q estan en la plataforma sucio nunca dejaron toallas no habia agua el baño pesimo una cortina sucia y desgarrada el personal no sabia ni como checar mi reserva en la aplicacion la gerente grosera y x ultima no me facturaron xq segun ellos expedia debianhacerlo xq expedia fue la q cobro segun palabras de la gerente jamas volvere a ese sitio xq no lo considero hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Betty

Liked: Cleanliness
Habitación limpia ,aunque me dieron una con cama matrimonial y yo reserve king size ,fuera de eso todo bien ,está bien para d cansar ,por el precio está bien ,buena ubicación
Stayed 1 night in Feb 2026
Verified

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No salio agua caliente y el control remoto no funcionaba.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Rosa

Disliked: Staff & service
No pudimos quedarnos. Cuando llame para confirmar mi reservacion me dijeron que no existia ninguna reservacion. Por lo tanto tuvimos que buscar otras opciones pero si me cobraron la reservacion el dia siguiente . Que frustracion. Que negligencia
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Daniel

Disliked: Cleanliness
Funcional si lo que quieres es un lugar dónde dormir y bañarte.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
No hay aire acondicionado, las ventanas están rotas, las sábanas sucias, teles antiguas, no hay jabón en el baño, el shampoo es solo un sobre el cual no se preocupan por preguntarte o brindarte más, no hay agua caliente, la regadera tira agua por la pared, condiciones deplorables el general
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ernesto

Liked: Staff & service, amenities
Muy bien, solo falta mejorar las instalaciones
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Carlos Guillermo

Disliked: Cleanliness, amenities, property conditions & facilities
Mala atencion del personal, habitacion en malas condiciones, no servia la luz de la habitacion y ofrece un servicio de estacionamiento con costo adicional que al final no proporcionaron teniendo que dejar el vehiculo en la calle
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

José Guadalupe

Liked: Cleanliness, staff & service, amenities
El hotel limpio y atención muy amable del personal aunado de lo céntrico del hotel
Stayed 2 nights in Nov 2025
Verified

8/10 Good

lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No cuenta con aire acondicionado, es limpio, tranquilo y tiene lo básico para pasar la noche. Personal atento y amable.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Luis Edgardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No había agua caliente, no había toallas en el cuarto, había cucarachas
Stayed 1 night in Oct 2025