Salto Abajo Hotel Guide - Hotels with Pool in Salto Abajo, Utuado

"Great service "

"We had a good stay overall. There were some cleanliness issues and although the front desk staff were extremely friendly, housekeeping did not clean our room for the duration of the stay, even though we asked frequently. The breakfast was amazing and the coffee even better. The pool is small but cute. The convenience of being close to restaurants, bars, and local community was worth it. I just hope they do a better job with daily room cleanings."

"El personal excelente especialmente Carmen en el front desk y Jean en el restaurante. "

"The hotel itself is clean and was fine for two days of stay. It’s located in a very busy area but you don’t hear any outside noise. The refrigerator in the room was not working. Our problem was with checkin. The woman at the front desk was less than pleasant and helpful. We waited for over an hour for our room after check in time to which she eventually informed us she could in fact give our family a readily available room this entire time. It was less than efficient on her part considering she knew we were waiting as we had to continuously ask for updates , the lobby was empty besides two other men waiting. I would say giving priority to a family of 5 should be something to consider. Our first room had a non working A/C unit. They send the engineers to fix it and they were very kind but it couldn’t be fixed. They informed the front desk but it was another 45 mins until they moved our room. We were there for two nights since our flight was cancelled. The gentleman working the front desk , bar area and technicians were incredible at helping and being super kind , we appreciate their help. The pool area is small and has lots of mosquitos at night. "

"Good place to have a vacation, out of Metro Area."

"Rooms need to be more welcoming, no phone to communicate with front desk, bathroom curtains are dirty and there’s no hot water. When it rains the lobby and sitting area gets all wet. This hotel looks nothing like the photos. The only thing good is that it’s in a good area."

"Pictures not the same place Everything old"

"The room was clean and very nice. "